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Bellingham Ford Lincoln - Service Center
Bellingham, WA
738 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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738 Reviews of Bellingham Ford Lincoln - Service Center
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February 05, 2024
Absolutely awful. My Ford Escape was overheating and excessive white smoke was coming out of the exhaust. I took it in to Bellingham Ford Lincoln for inspection. They My Ford Escape was overheating and excessive white smoke was coming out of the exhaust. I took it in to Bellingham Ford Lincoln for inspection. They told me I needed a new motor, and they recommended I leave it with them for an engine replacement due to risk of fire or catastrophic engine failure which could result in a possible accident, and they quoted me $7,500 for the motor and the labor. This frightened me, so I agreed to leave it with them to do the work. It took over three months until I received a call from Bellingham Ford Lincoln that my car was ready for pick-up, and when I went to pick it up, the battery was dead and I had to jump start it myself, and when I drove the car home I began noticing a moldy smell. When I arrived home, I inspected it and found mold growing inside the car, on the seatbelts, seats, on the carpets, and in the driver door speaker. This place is the worst. I trusted them to repair and safeguard my vehicle, and I paid over $8,000 to replace a motor that should be under recall from Ford Motor Co, and I got back a vehicle with a dead battery and mold growing inside. There is so much mold on the passenger seatbelt that it doesn't retract. I did not have any mold issues before or any issue with moisture. I also asked the service representative for documentation on the rebuilt motor that I paid over $8k to have installed, and they could not, or were not willing to, provide me with manufacture date or any information about it. I simply wanted reassurance that I was not getting the same defective motor and would have this same issue 70,000 miles from now. This is the first Ford I have ever owned, and I have nothing good to say about this car or this dealership. If I could remove the 1 star that I was obligated to click in this review I would. The only reason I will ever go back to this place is to try to get them to make this right and replace the carpets and seatbelts. More
by manonoa
Verified CustomerEmployees Worked With
Kyle
February 02, 2024
The staff was friendly and helpful. The work was done on time. I was told that I was getting a new transmission, when I looked at the transmission, it has a label on it that says remanu The work was done on time. I was told that I was getting a new transmission, when I looked at the transmission, it has a label on it that says remanufactured. The price quote stayed the same. I feel like I was mislead. More
by CRAIG82
Employees Worked With
David Carrera
February 02, 2024
We had a little hiccup with our first service appointment, but the department more than made up for it afterwards. The valet pick up and drop off service is SO helpful. They were on time, frien appointment, but the department more than made up for it afterwards. The valet pick up and drop off service is SO helpful. They were on time, friendly, and polite. The service department identified and fixed my exhaust problem at no charge (under warranty), and kept in good communication with me More
by JSTREBLER52
January 29, 2024
I took my expedition in for repairs. My backup camera apparently was unplugged. However, they kept my car for two weeks & then new camera came and they couldn’t find it to install it. I My backup camera apparently was unplugged. However, they kept my car for two weeks & then new camera came and they couldn’t find it to install it. I left with my vehicle and a non working camera. Next time I came in for the replacement back up camera they said it had been unplugged. It took 3 weeks total over a 5-6 week period to do this work. They ended up leaving the original camera in. The whole thing was so dumb!!! More
by theresa20
Employees Worked With
Jeff
January 26, 2024
Our experience with the Ford Lincoln dealership was a great experience. Our valued options were handled with great care with everyone aboard that helped us that day. We felt very comfortable and not pres great experience. Our valued options were handled with great care with everyone aboard that helped us that day. We felt very comfortable and not pressured to make a decision. More
by rosepedle
Employees Worked With
January 21, 2024
Kyle and the crew were courteous, prompt and made the repairs needed to get me back on the road. Great experience repairs needed to get me back on the road. Great experience More
by wnpotebnya
Employees Worked With
Other Employees :
Kyle, Robert Cunningham, Cole Miller
January 18, 2024
Steven Miller in the collision department was very helpful in sourcing my part and then installing the part at my convenience. Really appreciate his communications and assistance during the process. helpful in sourcing my part and then installing the part at my convenience. Really appreciate his communications and assistance during the process. He has helped me on other occasions also. More
by pbeck
Employees Worked With
January 16, 2024
Friendly, fast service at a good price. Good communication and piece of mind knowing they know my vehicle. Good communication and piece of mind knowing they know my vehicle. More
by CHRISTIANDANIELSON
January 16, 2024
Brought my vehicle for a recall for a seatbelt. Supposed to take an hour, then was told I needed a 6 hour software update. Had to get a ride so I wouldn’t have to wait. After 4 hours I was informed Supposed to take an hour, then was told I needed a 6 hour software update. Had to get a ride so I wouldn’t have to wait. After 4 hours I was informed the update had failed and they didn’t have the update in their files. Haven’t yet received the call I was promised to bring the vehicle back in to complete the update. Now I have a a notice for another software update but afraid to use Bellingham Ford. 2022 Ford Bronco. More
by Scott
Employees Worked With
Don’t remember, don’t care.
