Bellingham Ford Lincoln - Service Center
Bellingham, WA
737 Reviews of Bellingham Ford Lincoln - Service Center
I just left Diehl Ford after another enjoyable visit, these guys are all very professional and do a very good job in the service area, if there is a issue it is always taken care of to my satisfactiion. these guys are all very professional and do a very good job in the service area, if there is a issue it is always taken care of to my satisfactiion. I have purchased both new and used cars and have been treated very fair always and would'nt go anywhere else! More
Chris Bonesteele was the salesman for my F150 and my service contact. He has always gone out of his way to find answers. He calls back promptly and again goes out of his way to make the customer service service contact. He has always gone out of his way to find answers. He calls back promptly and again goes out of his way to make the customer service experience easy. I'm glad Diehl has such an excellent staff member and encourages their staff help the customer! More
Class act - I have never been treated as well at a dealership as I have at Diehl Ford. I have had my car serviced there and helped my niece buy a car there and they were courteous, professional and e dealership as I have at Diehl Ford. I have had my car serviced there and helped my niece buy a car there and they were courteous, professional and extremely helpful. I have confidently suggested Diehl Ford to friends for either buying a car or using their service department. Thank you Diehl Ford! More
This dealer is the best to work with far. No one else is even close to being in the same class with these guys. Always take care of me no suprises. Mike in service is excellent. No reason to even loo even close to being in the same class with these guys. Always take care of me no suprises. Mike in service is excellent. No reason to even look anywhere else. More
Charged More than twice the estimate despite no surprises. Then on top of that charged a shop fee. No explanation as to why except that "We charge that to everyone." surprises. Then on top of that charged a shop fee. No explanation as to why except that "We charge that to everyone." More
Diehl did a great job on my car, it looks brand new! I hit a deer a few months back and they were able to restore my car. Josh and Brett were both very friendly and always made sure that they had permiss hit a deer a few months back and they were able to restore my car. Josh and Brett were both very friendly and always made sure that they had permission before doing anything to my ride. I will definitely only go to Diehl for my autobody needs (which will hopefully be few and far between)...they are awesome :0) More
MY REVIEW OF DIEHL FORD IN BELINGHAM: I brought my car MY REVIEW OF DIEHL FORD IN BELINGHAM: I brought my car for an insurance inspection/ repair as needed. My wife an I ran over a foriegn object on hi MY REVIEW OF DIEHL FORD IN BELINGHAM: I brought my car for an insurance inspection/ repair as needed. My wife an I ran over a foriegn object on hiway 9. We were driving the speedlimit(50). The object was unavoidable( the object or the ditch.) I explained the event to Josh-twice. Josh spoke to me on my cellphone and said that him and the mechanic could not locate the problem-a noise coming from the drivers side front tire and wheel assembly. In addition to the car pulling to the side slightly, and slight vibration above 50 miles an hour, in addition to coolant leaking. My wife and I explained that the object we hit also shot us up in the air almost a foot. Josh after test driving the vehicle twice with a mechanic said that they did not hear or find anything wrong with the vehicle. He became argumentive and rude over the phone when I insisted that the noise was there. I heard it, my wife heard it, and my father-in law heard it. He stated over the phone that he will not just start doing work on other peoples monies. What????. My full coverage insurance had already give him and myself the go ahead for whatever it may have needed due to the object that was ran over. About an hour later, he asked me to come down and reproduce the noise for him, sure, I have nothing better to do I thought. I arrived was told were the keys were. Josh sat on the phone with someone while I started my car and slowly drove past his office window. I rolled down the drivers side window and said, DO YOU HEAR THAT? Oh, that he said, yah. Eventually we had the mechanic that had taken the car for a test drive twice discover that the hubcap was not completely wanting to mate due to the object being hit. They did not replace the hubcap. They did not adress the issues with the leaking radiator fluid, the mechanic said a pothole would not cause a radiator leak. WHAT??? There you are all done. What??? Then Josh also said. We will bill your insurance for diagnostics. When did the stange object that could have been remenets from a logger truck accident along with the smacking metal sound I heard at the time of the collision become a pothole. Second both Josh and the mechanic decided to hop in my car and drive it when the fluids were not at the proper levels. WHAT??? My family will never take our vehicles to Diel again, ever. In the future we will be taking our vehicles to Scarff ford in Auburn. There staff are friendly, fast, and very efficient. Diehl, in our opinion, SUCKS! More