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Bellingham Ford Lincoln - Service Center

Bellingham, WA

4.0
738 Reviews

738 Reviews of Bellingham Ford Lincoln - Service Center

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July 20, 2021

After nine hours in the shop your “technician “ had not diagnosed the problem in my trucks computer. More egregious, he missed the fact that the battery was weak (identified by another vendor). This requ More

by jeffernst
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Bellingham Ford Lincoln responded

jeffernst, Please allow me to apologize for the 9 hour wait and the issues with your battery too. My name is Gary Schuler and I would appreciate the opportunity to help take care of you here on your next service visit. My direct line is (360) 392-7105. Please reach out to me when it is convenient and we can see if we can get everything taken care of. I am looking forward to hearing from you. Thank you, Gary

July 18, 2021

The Service Tech was pleasant. However I was shocked at the extent of the required repair (airbag electronics) considering low mileage. When the problem was first reported there was little effort to assist More

by Pdtole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Carrera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Bellingham Ford Lincoln responded

Pdtole, So sorry for the experience! Please give me a call to review what happened! I would like to look into the matter and see what we may have been able to do to better your experience. My direct line is 360-392-7002. Thank you Julian Greening General Manager

July 18, 2021

Very satisfied with the wonderful reception when .i bring my car in for servicing. Very helpful when I stopped in to get a light bulb changed for my right rear turn signal. More

by Roberta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Moya
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Christiansen
Jul 19, 2021 -

Bellingham Ford Lincoln responded

Thanks for the great review Roberta we very much appreciate you taking the time!

July 15, 2021

Your service department was terrific to work with. David was so good about letting us know what was going on and was so kind. Great to work with . More

by lvgreiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Bellingham Ford Lincoln responded

lvgreiner, Thank you for the feedback and kind words about David. He really does a great job for us and works very hard to keep our customers informed while they are in for service. I'll make sure that David knows about your review. Thank you again and we will look forward to seeing you for future services.

July 15, 2021

Repairs done right first time. All I ask! Sorry they want at least 25 words so I am extending this simple review out as long More

by bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Monroe, Katie Bruinsma, Stephen Christiansen
Jul 19, 2021 -

Bellingham Ford Lincoln responded

Bill, Thanks for taking the time to give this review, we truly appreciate you taking the time!

July 14, 2021

I'm a long time customer. Your sales staff is funny and made buying my Raptor fun. (Thank you, Mike and Scott). Your sales staff is amazing. I totally trust them. They do a great job. Collision Steve is More

by wendy_m_weaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Diehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Jaimes-Silv,
Jul 19, 2021 -

Bellingham Ford Lincoln responded

Wendy, We love to see you and you BEASTLY RAPTOR, thanks for the kind review!!!!!

July 13, 2021

Yesterday a simple oil change and lube became a 3 and a 1/2 hour process because tech broke a part near the oil filter. They had to get the failed part from another dealer. More

by happerc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Carrera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Bruinsma
Jul 14, 2021 -

Bellingham Ford Lincoln responded

happerc, I apologize for the long wait for the oil change, due to the fact of our breaking a part in the process. I know we wanted to get the right factory part for your vehicle, but 3 and 1/2 hours is too long for me too. My name is Gary Schuler and I would appreciate it if you could call me on my direct line, (360) 392-7105 so i can get your contact information. I want to send you a note that will give you a free oil change here on your next visit. Mistakes like this do happen, but when they do I want to try and make it right. I hope to hear from you soon. Thank you. Gary Schuler Bellingham Ford/Lincoln

July 12, 2021

Had my vehicle there for an oil change upon leaving notice the handle of my white car was black and upon getting in the car noticed that there was black on the side of my door in the inside not very im More

by d.luce4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katie Bruinsma
Jul 13, 2021 -

Bellingham Ford Lincoln responded

d.luce4, So sorry for the poor experience, please let me know when you can return so that we can rectify the problem! Please call me on 360-392-7002 to schedule, thank you Julian Greening General Manager

July 11, 2021

My experience with Bellingham Ford has been limited since I drive limited mileage anymore; but the few times I havfe had my vehicles serviced it has been excellent. Service folks have been helpful and good More

by jackgill9036
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Bellingham Ford Lincoln responded

Jackgill9036, We look forward to building this relationship! Thanks for the opportunity to earn your business!

July 11, 2021

Would not honor a Ford recall so how can it call itself a Ford dealer Worst service ever and rude Joe Smith would not honor the Ford safety recall I bought 5 vehicles from Diego ZFord but I will never bu More

by dr.haubrich
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Joe Smith
Jul 14, 2021 -

Bellingham Ford Lincoln responded

dr.haubrich, I will review the information and we will be in touch with answers! Thank You

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