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Bellingham Ford Lincoln - Service Center

Bellingham, WA

4.0
738 Reviews

738 Reviews of Bellingham Ford Lincoln - Service Center

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July 31, 2021

Very good service department always get good service and customer care I recommend Belliamham Ford service and sales department to all. Bought my last car there. Got a very good deal More

by bl_sooners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toddd Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Bruinsma, Ellie Miller
Aug 02, 2021 -

Bellingham Ford Lincoln responded

bl_sooners, Thank you for the great comments and 5 STAR Review. We look forward to seeing you on your next service visit and always appreciate your sales business too.

July 29, 2021

I've had a positive experience every time that I've done business with the people at Bellingham Ford. Would recommend them with no reservations. More

by LISAD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Bellingham Ford Lincoln responded

LISAD2, Thank you for the kind words and 5 Star review. We appreciate you letting us be of service to you. We look forward toi seeing you here again.

July 28, 2021

I like the Ford service department but on this no one give me a call back had to come in in person having up dates isVery important More

by Shawn.Mcquery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Christiansen
Jul 28, 2021 -

Bellingham Ford Lincoln responded

Shawn, So sorry for the poor update performance! We are down three staff members and juggling the "HOT POTATO" we will get better that's a promise!

July 27, 2021

Good service, friendly greeting when entering. There was a one week wait before I could get an appointment. Everyone was friendly and helpful. Thanks for the service. More

by alsleight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Monroe, Katie Bruinsma, Samanatha Eisen
Jul 27, 2021 -

Bellingham Ford Lincoln responded

alsleight, I want to first thank you for the kind words and 5 Star Review, but more importantly, thank you for your patience as we were backed up for a week. It is very much appreciated. I hope to see you on your next service visit and we are working diligently on making sure it is not a one week wait for you... Thank you again.

July 24, 2021

Very fast service! Pleasantly surprized at how fast i was called back. Drop off service really fast and prompt too, made this very convenient, thanks! More

by lsterritt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie, Katie Bruinsma
Jul 26, 2021 -

Bellingham Ford Lincoln responded

lsterritt, Thanks for taking the time to review our company, we appreciate the kind words!

July 23, 2021

They always do a thorough check of the vehicle. I feel like I can depend on them for guidance and the safety of my vehicle. More

by Melody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Monroe, Katie Bruinsma
Jul 26, 2021 -

Bellingham Ford Lincoln responded

Melody, We are happy to be of service and appreciate you allowing us to take care of you and your vehicle. Thank you for the kind words and we look forward to seeing you on your next visit in.

July 23, 2021

Bellingham Fird is great to work with. Excellent Customer Service and very friendly staff. I would highly recommend bringing your vehicle here for service. Such a great experience. More

by Sbweitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Monroe, Katie Bruinsma, Stephen Christiansen, Charlie James-Silva, Samanatha Eisen
Jul 23, 2021 -

Sbweitz responded

Oops. Typos. Obviously I meant Bellingham FORD. So sorry.

Jul 26, 2021 -

Bellingham Ford Lincoln responded

Sbweitz, Thank you for the kind words and 5 Star Review. No worries of "Fird" vs "Ford"! I do the same thing with a bunch of words!! Thanks again and see you next time...

July 23, 2021

It was a good experience dealing with Bellingham Ford They where very polite and Courteous I would recommend them to anyone who is interested in buying a car More

by JTGOODMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Saville
Jul 26, 2021 -

Bellingham Ford Lincoln responded

JTGOODMAN, Thank you for the great review, its good to know that we are getting it right!

July 22, 2021

My disappointment with the service relates to the lack of communication by the service writer Steve, not the technician(s) who did the actual work on my vehicle. Also displeased with the number of days (10 More

by richwagen
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
The shuttle driver was helpful and very customer oriented.
Jul 22, 2021 -

Bellingham Ford Lincoln responded

Carol, First, let me please apologize for the communications breaking down on our end. We realize that is an issue right now and are working diligently to correct it and are sorry you had to experience it. Would you please reach out to me on my direct line, (360) 392-7105? My name is Gary Schuler and I would like to have your vehicle detailed for you, on us. Please let me know and we can get it scheduled and I will provide you with a loaner while we get that done. Again, my apologies for your last visit. I will work hard to make your next one the way it should be. Thank you, Gary Schuler

July 20, 2021

Were very unpleasant. They were complaining about many things but mainly that they were short staffed in front of customers and just very loud about it More

by Jojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samantha Monroe, Katie Bruinsma
Jul 20, 2021 -

Bellingham Ford Lincoln responded

Jojo, I hope you can find a way to accept my apologies for our poor behavior. While we currently find ourselves in a short rebuilding phase, that is nothing we should be discussing in front of our customers, loudly, quietly, or ever. I would like to try and make amends here and hope you would reach out to me on my direct line, (360) 392-7105. My name is Gary Schuler and I am looking forward to talking with you soon. Thank you for your business. Gary

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