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Bellingham Ford Lincoln - Service Center

Bellingham, WA

4.0
738 Reviews

738 Reviews of Bellingham Ford Lincoln - Service Center

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September 05, 2021

Great dealership! Good service! Friendly people! Convenient location! I don't know what else to say about my service experience about the service of my truck More

by GMELY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samanatha Eisen
Sep 07, 2021 -

Bellingham Ford Lincoln responded

GMELY, Thank you for your patronage and thank you for the 5 STAR Review!

September 04, 2021

Brought my truck in for service at the scheduled time. Retuned to pick up later that day to find out the service had not been done. The service person told me they forgot to do it but would get it done wh More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Carrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Bellingham Ford Lincoln responded

Jay, I apologize for the extremely poor service your received on your last visit. I wanted to see if you would take the time to call me directly at (360) 392-7105 so we can talk about trying to make this right. My name is Gary Schuler and we are working hard at improving the level of service here. I look forward to hearing from you.

September 03, 2021

Service is always outstanding…always meeting or exceeding my expectations. Communication is always clear, concise and timely. These guys go the extra mile to make sure I’m well taken care of. More

by Bertgarcia35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Varga
Sep 03, 2021 -

Bellingham Ford Lincoln responded

Bertgarcia35, We appreciate the kind words and 5 STAR Review. Thank you for your patronage and we look forward to taking care of you in the future.

September 02, 2021

I was told that the service would take one hour. I had made an appointment in advance for my service to be done. I waited 3 hours before the service was done More

by MICHAELPATTI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samanatha Eisen
Sep 03, 2021 -

Bellingham Ford Lincoln responded

MICHAELPATTI, I apologize for the extra time that you waited for your service to be completed on your last visit. Our goal is to get it completed in 60-90 minutes but if we several vehicles in at the same time, it does go longer. The manager that wrote you up should have advised you that we had some vehicles ahead of yours. Please give me a call on my direct line, (360) 392-7105 so we can try to make this right. My name is Gary Schuler. Thank you.

September 02, 2021

Absolutely flawless service and very easy going staff. The help and support I received from the service department was above and beyond and I couldn’t be more satisfied. Highly recommend service here. More

by ALFONSOFBILLY35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Monroe, Charlie James-Silva
Sep 02, 2021 -

Bellingham Ford Lincoln responded

Alfonso, We truly do appreciate you! Thank you

September 02, 2021

I truly appreciate the helpful, friendly staff. That’s why I keep coming back. It’s a challenging time to deal with the public but the employees are very accommodating. Thanks!! More

by Leslie Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Bellingham Ford Lincoln responded

Leslie, Thank you for taking the time to post such a kind review, we truly appreciate you!!

September 01, 2021

I had an oil change on my Ford Fusion yesterday & the service was efficient & done exactly when I needed it. I trust the dealership with my car. More

by Crush300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Schwartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Bellingham Ford Lincoln responded

Crush300, Thank you for the kind words and 5 STAR Review! We truly appreciate your trust and look forward to serving you in the future.

August 31, 2021

I am in Bellingham for work often and have never thought of having my truck serviced while I work but I needed some work done so I decided to give it a shot. They're under new management and I couldn't have More

by Alicia.McArthur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Cunningham
Aug 31, 2021 -

Bellingham Ford Lincoln responded

Alicia, Thank you for the kind words and 5 STAR Review. We appreciate your patronage and look forward to taking care of you in the future.

August 28, 2021

The service staff member we worked with was very helpful, and made the repair experience stress free. When we picked up our vehicle, it had been damaged on the passenger door, so we'll be talking with the More

by electricmike42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Monroe, Jordan Gonzalez
Aug 30, 2021 -

Bellingham Ford Lincoln responded

electricmike42, Thank you for the kind words and I am pretty sure I met you this morning. I apologize for the door ding but we will take care of that for you when we repair the rest of the car. Just ask for me, Gary Schuler and my direct line is 360-392-7105. We appreciate your patronage and understanding here. Like we discussed today, we will make it like new. Thank you again.

August 27, 2021

I needed my car by a certain time and it was ready almost to the minute. A pleasant man shuttled me home. Everyone pleasant and considerate of my time More

by GEDEGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle driver
Aug 27, 2021 -

Bellingham Ford Lincoln responded

Very much appreciate you taking the time to post such a great review!

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