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Bellingham Ford Lincoln - Service Center

Bellingham, WA

4.0
738 Reviews

738 Reviews of Bellingham Ford Lincoln - Service Center

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September 25, 2021

Ive been to this dealership two time. Thay have treated me respectfully. The did the work I needed done quickly and saved me some money. Less than at another place. Great people. More

by lrherrin50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Sep 27, 2021 -

Bellingham Ford Lincoln responded

lrherrin50, Thanks for taking the time to post a great review, we much appreciate you!

September 25, 2021

I tried to make appointment for approximately 3 weeks, phone goes to message saying leave a message and we will call you. Several messages were left and I never got a callback. I had to go there to make a More

by Tdforu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Carrera
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2021 -

Tdforu responded

there used to be a service manager there, his name was Mike. Mike was always great to work with and all phone calls got answered. his customer service was exceptional. with my time spent at Bellingham Ford, it seems that the service staff is all over the place, with no leadership. At this point I think that I will go out of my way and take my truck to the Skagit Ford location for future work. I would still like to get the DEF and wiper fluids toped off, as I did pay for, The Works that includes all fluids toped off.

Oct 06, 2021 -

Bellingham Ford Lincoln responded

I apologize for the poor service you received on your last visit. My name is Gary Schuler and I would really appreciate it if you would give me a call on my direct line, (360) 972-7105 so I can try to make up for it. Thank you.

September 22, 2021

Steven Miller in the body shop was personable, with great accurate information, and managed my recent visit so I felt comfortable and informed every step of the way. More

by tim@iocreative.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Bellingham Ford Lincoln responded

Tim, Thanks for the great review and the business, much appreciated!!

September 19, 2021

The work was done efficiently and the staff made it an excellent experience. I would recommend this dealership. More

by Thorgon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Bruinsma
Sep 21, 2021 -

Bellingham Ford Lincoln responded

Thorgon, Thank you for taking the time to send it and thank you for the 5 STAR Review. It is very much appreciated.

September 18, 2021

Well, not a lot to say had a simple oil change and it went well. More

by orlandcaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Bruinsma, Robert Cunningham
Sep 21, 2021 -

Bellingham Ford Lincoln responded

orlandcaro, I know it was not a lot to say but we sure appreciate you saying it. Thank you for the 5 STAR Review and taking the time to send it.

September 18, 2021

They were very quick getting the repair done and getting me on my way ou the door. More

by CKWHITE45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Bellingham Ford Lincoln responded

CKWHITE45, Thank you for taking the time to send along a review and thank you for your patronage. We appreciate both!

September 18, 2021

Very professional and great quality of work, recommend them to my friends and family any day More

by runanyday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Bellingham Ford Lincoln responded

runanyday, Thank you for the kind words and thank you for the 5 STAR Review. We appreciate the recommendations and really appreciate you and your patronage.

September 18, 2021

Fast friendly service as expected. NoI like the fact Fast friendly service as expected. No I like the fact that you don’t have to make an appointment for an oil change. More

by mikeptacek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Bruinsma, Charlie James-Silva
Sep 21, 2021 -

Bellingham Ford Lincoln responded

mikeptacek, Thank you for the kind words and thank you for the 5 STAR Review. We appreciate you patronage and taking the time to send a review too.

September 17, 2021

Charged more money than what was quoted to me over the phone. Get it in writing or they could of text the amount! More

by VINCENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samanatha Eisen
Sep 21, 2021 -

Bellingham Ford Lincoln responded

Vincent, My apologies for you being overcharged. My name is Gary Schuler and my direct line is (360) 392-7105. Please reach out to me at your convenience so we can make this right for you. Thank you and I am looking forward to talking with you soon.

September 17, 2021

I like the new service staff personnel a lot better then the old personnel. They are more helpful to explain to me what my problem was. More

by waynedorcas1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samanatha Eisen
Sep 21, 2021 -

Bellingham Ford Lincoln responded

waynedorcas1. Thank you for kind words and 5 STAR Review. We are happy that you like some of the changes we are implementing here and look forward to taking even better care of you on any future visits.

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