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Bellingham Ford Lincoln - Service Center

Bellingham, WA

4.0
738 Reviews

738 Reviews of Bellingham Ford Lincoln - Service Center

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October 03, 2021

This is the second new vehicle we have purchased from the dealership, and both purchases were satisfying. In particular, the financial process by Mike Diehl was excellent .... Thanks to Mark and Jack and M More

by JIM@MISSIONACCOMPLISHEDACADEMY.COM
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Diehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Barton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Collins
Oct 05, 2021 -

Bellingham Ford Lincoln responded

Jim, Appreciate the business and the great review! Thank You

October 01, 2021

Good service and a short wait period! Would recommend to anyone who is in need of repair work. More

by sandjlunde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Bellingham Ford Lincoln responded

Thanks for taking the time to post such a great review!

October 01, 2021

Polite customer service every time. Charges for service seem reasonable and accurately estimated. Friendly safe shuttle driver. More

by Rick F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie James-Silva, Cole Miller
Oct 01, 2021 -

Rick F responded

Thanks

Oct 05, 2021 -

Bellingham Ford Lincoln responded

Rick, Thanks for the great review, very much appreciated!

September 30, 2021

Service staff was attentive to the issue I was having with my vehicle and was able to fix the problem. More

by debstrong1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Bellingham Ford Lincoln responded

Deb, Thanks for the kind review, much appreciated!

September 29, 2021

Sam is great, great comunication, cheap oil change and for repair they gets it right the first time More

by crjrreed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Monroe, Katie Bruinsma, Samanatha Eisen
Oct 05, 2021 -

Bellingham Ford Lincoln responded

Very much appreciate you taking the time to post such a cool review! Thank You

September 28, 2021

Service work on my Ford F-150 seems excellent, however the check in process was chaotic. When I checked in, I signed a cost estimate of $800 plus tax but when I picked up my vehicle, my bill was $1000 pl More

by brianwillfish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept. Representative was Sabrina. 3*
Oct 05, 2021 -

Bellingham Ford Lincoln responded

Brian, I would really appreciate it if you could call me at your earliest convenience so I can make this right for you. My direct line is (360) 792-7105 and my name is Gary Schuler. I look forward to hearing from you. Thanks

September 27, 2021

The service took a little more than twice as long as estimated, but that didn’t bother me as much as coming out to find what appeared to be a smoothie somebody had spilled on my window - definitely not More

by Jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know who I worked with
Oct 05, 2021 -

Bellingham Ford Lincoln responded

Jordan, My sincere apologies for the condition of the car (smoothie spill) and really want to apologize for the unprofessional behavior you witnessed while you were here. I would really appreciate it if you would call me on my direct line, (360) 392-7105. My name is Gary Schuler and I really want to try and make this better. Thank you...

September 27, 2021

Everyone I’ve interacted with at Bellingham Ford is to be highly commended on their professionalism & prompt courteous service More

by TimothyTyler7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Senior Mechanic Troy
Sep 27, 2021 -

Bellingham Ford Lincoln responded

TimothyTyler7, Very much appreciate the kind review...Thank You

September 27, 2021

I wasn't to happy because they didn't wipe off the old oil from the drain spout and oil went all over the side of my truck. When I used to get my oil changed there they used to wash the truck which was r More

by reneehamilton836
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Al Varga
Oct 05, 2021 -

Bellingham Ford Lincoln responded

Renee, I want to apologize for leaving oil on your truck after the oil change and it sounds like our wash bay was shut down when you were last here. Please give me a call at (360) 392-7105 so we can set up a time to have your truck washed for free. My name is Gary Schuler and i am looking forward to hearing from you.

September 26, 2021

Love the customer service and the clean car. Thanks for the great service and getting me in so soon.. More

by Julie Bailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samanatha Eisen
Sep 27, 2021 -

Bellingham Ford Lincoln responded

Thanks Julie, much appreciate the great review!

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