Bellingham Ford Lincoln - Service Center
Bellingham, WA
738 Reviews of Bellingham Ford Lincoln - Service Center
The Vehicle Check Up Sheet was only partially completed. Battery check says immediate attention, but no one told me that when I picked up the car. I have a vibration at certain speeds. They rot completed. Battery check says immediate attention, but no one told me that when I picked up the car. I have a vibration at certain speeds. They rotated the tires. Sold me new lug nuts and said the vibration was gone. It's not. I'm taking the car to Les Schwab to check the alignment. I've bought only Fords since 1999. I'm thinking seriously of changing to GM, because I'm not happy with the service at Bellingham Ford. More
Scheduled appointment. 2 hrs 20 min wait time. Disappointed in service, wrote on the multipoint inspection sheet that the engine air filter needed to be replaced, then didn’t even tell me o time. Disappointed in service, wrote on the multipoint inspection sheet that the engine air filter needed to be replaced, then didn’t even tell me or offer to do it. Isn’t the whole point of dealer maintenance that you expect them to take care of your vehicle while you’re there. Told me my car was done and then left me waiting outside for almost 20 min. I finally came back in and realized they had just parked my truck, and forgot to give me the key. This is nowhere near the level of service I’ve come to expect from a Ford Dealer. More
The service was very poor. I would not recommend Bellingham Ford Lincoln. They did a recall on my car and when my car was returned back to me, it was not in the same condition I had left it. Bellingham Ford Lincoln. They did a recall on my car and when my car was returned back to me, it was not in the same condition I had left it. More
Both David & Samantha have always been kind & helpful to make sure thing's are always taken care of . make sure thing's are always taken care of . More
They pay attention to your input. They go above and beyond to get the job done right. beyond to get the job done right. More
My truck was diagnosed with a faulty door lock accuator which had to be ordered. After 2 weeks I called and was told the part was not in. After 4 weeks I called again and the part was in. The parts person which had to be ordered. After 2 weeks I called and was told the part was not in. After 4 weeks I called again and the part was in. The parts person told me service would call and set up an appointment which they did not di. I called and set up an appointment which was 2 weeks out. The day before my appointment they called and delayed my appointment for two more weeks. I had a 1:30 appointment on a Friday and they did not get my truck done. So I left it for the weekend, I was called Monday and was told it fixed and ready to go. When I got there and went to unlock my door and the door was still not working. I would think the tech would check his work before turning the vehicle over. After a couple more hours of waiting the vehicle was fixed. After 8 weeks of waiting I was very frustrated, especially when I came to pick up the truck and it did not work. The service person was the only reason I gave a 2 star instead of a one star. He was accommodating. More
David’s a good communicator and it seems the whole team there is paying attention to customer service. There are mistakes at times but they make it right. there is paying attention to customer service. There are mistakes at times but they make it right. More