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Bellingham Ford Lincoln - Service Center

Bellingham, WA

4.0
738 Reviews

738 Reviews of Bellingham Ford Lincoln - Service Center

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April 04, 2022

Horrible experience. Poor communication from the dealer and service department. I had an issue with a door, which was a recall issue. Received no documentation. The deale More

by Alex
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Julian Greening
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie James-Silva
Apr 04, 2022 -

Bellingham Ford Lincoln responded

Alex, Please give me call to review the situation, I would like to know what happened? Thank You Julian 360-392-7002

April 03, 2022

Jeff was very polite and courteous. Although I had to take my truck back after it was serviced I will continue to use them for my services. I didn't like the fact that I had to rent a More

by HDRBOWHILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
Apr 04, 2022 -

Bellingham Ford Lincoln responded

HDRBOWHILL, Many thanks for leaving us a 5STAR review, we truly appreciate you taking the time!

April 03, 2022

Everyone was polite, helpful and timely and made the experience easy without exorbitant wait time More

by bmiracles57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
Apr 03, 2022 -

bmiracles57 responded

Based on my experience I would recommend your service to anyone

Apr 04, 2022 -

Bellingham Ford Lincoln responded

bmiracles57, Thanks for the great 5STAR review, we very much appreciate you taking the time!

April 01, 2022

Great experience! No wait, took my car in and I received a call later in the afternoon that it was finished. Charlie was very courteous! More

by Rick Holt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie James-Silva
Apr 01, 2022 -

Rick Holt responded

Thanks for the recall work on my 2015 Ford Explorer.

April 01, 2022

We were never informed about any progress, our vehicle was there for two months ans we are still having problems with it. I have called the service department and had to leave a message. I also texted the More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos jaimes, service manager David.
Apr 01, 2022 -

Steve responded

This was a very bad experience that has changed the way I feel about Ford products. It has also had an impact on my friends and co-workers future decisions concerning the purchase of a Ford product.

March 30, 2022

Reliable. Delivered on their promise with both cost and delivery. Trust them with all my trucks More

by Sam B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
Apr 04, 2022 -

Bellingham Ford Lincoln responded

Sam, Thanks for taking the time to post such a great review!

March 30, 2022

We've had our vehicle in here multiple times and going on the fourth transmission with right around 83k miles on the truck. We have a 2016 F450 that is not driven much and definitely not over-worked. The pro More

by Melanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charlie James-Silva
Apr 04, 2022 -

Bellingham Ford Lincoln responded

Melanie, So very sorry for the delay in response, at this moment the warranty company has all of the information and we are simply waiting for their approval to repair the truck! Please don't hesitate to call me directly with any further questions! Thanks Julian 360-392-7002

March 30, 2022

Service far exceeded my expectations everyone was friendly and very helpful Definitely will use again. Thank you More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrinah Garza
Apr 04, 2022 -

Bellingham Ford Lincoln responded

Bill, Thanks for the great review!!

March 29, 2022

Actually they did no work yet. I was just making an appointment. Jeff was very helpful. More

by HUGHES98226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie James-Silva, Jeff Brown
Apr 04, 2022 -

Bellingham Ford Lincoln responded

Thanks for the great 5STAR review!

March 28, 2022

Bellingham Ford service center did not fix the issue we were having with our tires that they installed. They treated us like we were stupid. They had our vehicle 3 days and told us the tires were “road rea More

by Cuevabb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of name
Apr 04, 2022 -

Bellingham Ford Lincoln responded

Cuevabb, So sorry for the experience, please advise as to what was wrong with the tires. If there was a failure we ill be happy to use the warranty and get you your money back! Thanks Julian 360-392-7002

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