Bellingham Ford Lincoln - Service Center
Bellingham, WA
738 Reviews of Bellingham Ford Lincoln - Service Center
Steve, in the body shop, did a great job of explaining everything to me, and coordinating with the parts department, my insurance agent, and the rental car company. His efforts led to a very smooth exper everything to me, and coordinating with the parts department, my insurance agent, and the rental car company. His efforts led to a very smooth experience for me getting my car fixed after the accident. The repair looks great - like it never even happened! More
We were happy with the overall service, however, the vehicle left the service Department with a large scratch. We just had the vehicle detailed two days before so a fair bit disappointed. vehicle left the service Department with a large scratch. We just had the vehicle detailed two days before so a fair bit disappointed. More
The staff and technicians are, friendly, informative and very good at their jobs. The shuttle service makes it a lot easier to have your car serviced, but if you choose to wait, there is coffee and tea! very good at their jobs. The shuttle service makes it a lot easier to have your car serviced, but if you choose to wait, there is coffee and tea! More
Kerri Lane, Jeremy Moya and Anthony Plowman in it continually give my shop great service which includes their efficient delivery system. They are always available to pick their brains on parts resour continually give my shop great service which includes their efficient delivery system. They are always available to pick their brains on parts resources and interchanges. We appreciate them! More
I had my Ford F250 towed to Bellingham Ford on the 23rd of May for an appointment on the 24th at 10 AM. On 7-2-2024 and I paid my bill $545 and will have it towed back to my home next Monday as It couldn't of May for an appointment on the 24th at 10 AM. On 7-2-2024 and I paid my bill $545 and will have it towed back to my home next Monday as It couldn't be repaired by the mechanics. I called more than several times over the Six weeks but only had my calls returned about half of the time as I wanted to be kept abreast about the status of my truck. When I did get feed back from your staff I was told there were several fellows that had worded on my truck to no avail. I had minor work done on my 2009 Shelby Mustang a couple of years ago and that took three months to get done but that was during Covid. Does your organization always take so long to repair a vehicle? Or did you think if it took too long I'd give up and buy a different truck? In closing I'd like to say that I'm not giving up on Fords but I am giving up on having anything to do with your dealership any more. I also believe in the three and eleven rule, If I've had a good interaction, I'd end up telling three people about it but if it wasn't so good (as this interaction shows me) I'll tell eleven people about it. More
Appreciate their concern to keep my Maverick running in tip top shape! Will definitely return when my next service is due. Always asking if they can assist me in any other possible way. tip top shape! Will definitely return when my next service is due. Always asking if they can assist me in any other possible way. More
Kerri is always extremely helpful and knowledgeable when I call in looking for parts. Whether it's straight forward or a complex situation, she finds what I need quickly and is very kind on the phone. I call in looking for parts. Whether it's straight forward or a complex situation, she finds what I need quickly and is very kind on the phone. More
They didn’t double check their work and my wheel came flying off on the freeway after leaving their service center. The wheel also hit another vehicle on the other side of the freeway. flying off on the freeway after leaving their service center. The wheel also hit another vehicle on the other side of the freeway. More
Kenley was helpful, knowledgeable, and acted professionally. She kept me informed on what was being done. professionally. She kept me informed on what was being done. More