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Bellingham Ford Lincoln - Service Center

Bellingham, WA

4.0
738 Reviews

738 Reviews of Bellingham Ford Lincoln - Service Center

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July 16, 2022

Charlie was nice guy. But unfortunately they didnt solve our cars problem and it will probably be back there soon. Alsontook 3 or 4 calls/emails to get a reply for the i More

by Troy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charlie James-Silva
Jul 18, 2022 -

Bellingham Ford Lincoln responded

Troy, Thanks for taking the time to post a review, we apologize for the trouble in contacting us, we did however have two of our folks out that week! We will most certainly work on the issue!

July 13, 2022

Local dealership, tough getting an appointment time. Ok for the basic services. Not many options up near Canadian border More

by happerc
Recommend Dealer
Yes
Employees Worked With
Sabrinah Garza
Jul 14, 2022 -

Bellingham Ford Lincoln responded

Thanks for the vote of confidence and the 4 STAR review, we much appreciate you taking the time!

July 08, 2022

3 hours labor at $150. /hr. to change a thermostat on a 1995 E-150? took two days to get the thermostat for a 351 engine... Charged another 3 hours/$450. to diagnose sof More

by jj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Brown
Jul 11, 2022 -

Bellingham Ford Lincoln responded

jj, So very sorry for your experience! Three hours to change a thermostat does seem too long, please call me to review 360-392-7002 Thank you Julian GM

Jul 23, 2022 -

jj responded

I want to thank Jeff, Julian and the team at Bellingham Ford for reaching out to me to address the service issues I noted in my review. I must say they exceeded my expectations in rectifying the problems. It is clear to me they do care about their customers, not all that common these days.

July 07, 2022

$775 for rear brake pads and rotors, flush not included. Labor seemed a bit steeper than other places. More

by Bryce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sabrinah Garza
Jul 11, 2022 -

Bellingham Ford Lincoln responded

Bryce, Thank you for the business and for taking the time to review. We do frequently check the labor rates at local franchise and independent stores and have positioned our pricing accordingly. We most certainly are not trying to gauge our customers, we simply are covering the cost of running a shop with certified technicians!!! Thank You Julian G General Manager

July 07, 2022

Response to service needs was prompt and efficient! I was given an appointment two weeks quicker than any other dealership More

by rdstewart2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
Jul 11, 2022 -

Bellingham Ford Lincoln responded

Thank you for taking the time to post a review, we very much appreciate it!

July 07, 2022

Polite, attentive and very helpful. Good communication skills.thank you.15 words or less, thanks More

by pattimew
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sabrinah Garza
Jul 11, 2022 -

Bellingham Ford Lincoln responded

pattimew, Thank you for taking the time to post a review, we very much appreciate it!

July 07, 2022

Always helpful and very friendly. They have always been ready to help with any questions. More

by Fuzyducky
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charlie James-Silva
Jul 11, 2022 -

Bellingham Ford Lincoln responded

Fuzyducky, Many thanks for the great review!!

July 06, 2022

The body shop did an excellent paint job on my Escape. Help with the rental car. More

by neely
Recommend Dealer
Yes
Employees Worked With
Steven Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Schwartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie James-Silva, Robert Cunningham, Cole Miller, Jahn-Paul Whitten, Jeff Brown, Sabrinah Garza
Jul 11, 2022 -

Bellingham Ford Lincoln responded

neely, Thank you for taking the time to post a review, we very much appreciate it!

July 04, 2022

They always do what they say they will do and they stayed open when I was running late to pick up my car More

by Ozboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Schwartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie James-Silva, Robert Cunningham, Cole Miller, Jahn-Paul Whitten, Jeff Brown, Sabrinah Garza
Jul 11, 2022 -

Bellingham Ford Lincoln responded

Thank you for taking the time to post a review, we very much appreciate it!

July 03, 2022

Good people, organized and pleasant Time of repair took a longer than expected, apparently getting the parts took time. They were extremely busy as well. More

by sw-cw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Schwartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie James-Silva, Sabrinah Garza
Jul 11, 2022 -

Bellingham Ford Lincoln responded

Thank you for taking the time to post a review, we very much appreciate it!

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