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Bellingham Ford Lincoln - Service Center

Bellingham, WA

4.0
738 Reviews

738 Reviews of Bellingham Ford Lincoln - Service Center

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October 10, 2022

Congenial and conscientious personnel. The repairs were well done. Supply chain issues caused delays in time until repairs were completed, unfortunately. More

by Desert Sage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie James-Silva
Oct 12, 2022 -

Bellingham Ford Lincoln responded

Hello! Thank you for your feedback for our Bellingham Ford Service team. We appreciate your understanding in these difficult times with supply chain issues across the board. Our team works hard to accommodate the best we can, and still deliver exceptional customer care. Thank you for trusting Bellingham Ford with your vehicle! Have a great day and take care!

October 07, 2022

Steven Miller has proven twice now to be an excellent communicator. I appreciate Steven and his work ethic. More

by Kampeavey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Bellingham Ford Lincoln responded

Thanks for posting such a great review, much appreciated!

October 07, 2022

Very responsive service every time I bring my truck in. Flexible with appointment times as well. More

by ggehrke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
Oct 18, 2022 -

Bellingham Ford Lincoln responded

Thanks for posting such a great review, much appreciated!

October 06, 2022

The whole service team is always incredibly helpful and takes great care of us! We appreciate it greatly. More

by DNatoli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Monroe, Charlie James-Silva, Jeff Brown
Oct 18, 2022 -

Bellingham Ford Lincoln responded

Thanks for posting such a great review, much appreciated!

October 05, 2022

My first experience, poor time management. Service guys timeline was way off. He was nice. Curious why first oil change was for 5k, next change for 3k? Do you know why? Charlie real nice, but More

by troyives
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charlie James-Silva
Oct 18, 2022 -

Bellingham Ford Lincoln responded

Pleas give me a call at 360-392-7108 so that I can review with you! Samantha M 360-392-7108

October 03, 2022

I live in Arlington and drive to Bellingham for our truck to be serviced. Must be for good reason. More

by Casey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrinah Garza
Oct 03, 2022 -

Bellingham Ford Lincoln responded

Casey, Thanks for the great review , we very much appreciate you taking the time!

October 02, 2022

Absolutely the worst experience of owning a Ford car we can think of. First Austin based Ford dealer installed a non Ford motor mount, the whole car vibrated (2 months) Second dealer in Bellingham installe More

by MCCOY2
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
David Carrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabrinah Garza
Oct 03, 2022 -

Bellingham Ford Lincoln responded

MCCOY2, Please give me a call to review what went wrong and figure out how to fix the problem! David C Service Manager 360-392-7106 Thank you David C Service Manager

Oct 03, 2022 -

MCCOY2 responded

David; Between your service dept. and the Austin service dept. you’ve had our car 6 months. If not for Steve of your collision dept., who had to track the car down,(lost on your lot) and get it into you mechanic’s, we would probably still be waiting, he gets how to service a customer. After we received the car back, we drove it very little, before the transmission issues showed up. Rising sun witnessed problems before the dead line for the warranty of the TCM. Cleary if. we had known Ford had a extended warranty on the TCM time line, and if we could have driven our car miles we did, in TCM warranty period you had our car, it would be fixed by the extended warranty which we exceeded by only 8 days. We are very Disappointed in Ford’s attitude, and timely repair of this.

October 02, 2022

Great customer service. Good communication with management. I will definitely take my car again there for service. More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie James-Silva
Oct 03, 2022 -

Bellingham Ford Lincoln responded

Thanks for the great 5STAR review, we very much appreciate you taking the time!

September 30, 2022

The service department was spot on. They got me in the out in record time. More

by BREAKRIDER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
Oct 03, 2022 -

Bellingham Ford Lincoln responded

Thanks for the great 5STAR review, we very much appreciate you taking the time!

September 29, 2022

Your service area is very cramped and you need better parking. Was handled well by attendant. Worked was completed as requested and approved via phone. No one was available to explain the work that was d More

by Bwhomeinspection
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie James-Silva, Sabrinah Garza
Oct 03, 2022 -

Bellingham Ford Lincoln responded

Bruce, Thanks for the feedback, we most certainly will work on getting better!

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