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Bellingham Ford Lincoln - Service Center

Bellingham, WA

4.0
738 Reviews

738 Reviews of Bellingham Ford Lincoln - Service Center

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November 05, 2022

We were traveling from out of state and our engine light went on. They fit us in to the very busy schedule and took great care of us. Excellent service. More

by RJS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
Nov 10, 2022 -

Bellingham Ford Lincoln responded

Thanks for the 5STAR review, we appreciate you taking the time!

November 05, 2022

Jeff Brown does a great job working with customers but dealership repair prices are too high More

by Les3142
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Brown
Nov 10, 2022 -

Bellingham Ford Lincoln responded

Thanks for rating Jeff with a5STAR review, we appreciate you taking the time! We do frequently shop our labor rate against the competition in town and also do pay our technicians a very competitive rate as there are fewer and fewer people available to work on vehicles any more. We are most certainly not getting rich at our prices, we simply have to pass the cost of operating a business on the the customer!!!!! Sorry

November 03, 2022

Work was completed to get the vehicle running again after recall but required follow ups to correct issues because of the repair and forgetting to put other parts back on. More

by Magyarlogos
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Charlie James-Silva
Nov 10, 2022 -

Bellingham Ford Lincoln responded

Magyarlogos, So very sorry for the experience , please call me directly to review the situation and find a fix! Julian Greening General Manager 360-392-7002 Direct

November 01, 2022

Nice and professional when checking in. Did receive texts on the progress which was nice. However, when I picked up my car no one said a word on the work that was done, just handed me the r More

by Fusion89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No idea who helped me
Nov 10, 2022 -

Bellingham Ford Lincoln responded

Fusion89, So very sorry for the lack of a review, Please call me directly to review the situation and find a solution! Julian Greening General Manager 360-392-7002 Direct

October 30, 2022

it took 9 weeks to trouble shoot and get back to us. Wrong parts were ordered. Staff was rude. More

by blessedbarnyard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sabrinah Garza
Nov 10, 2022 -

Bellingham Ford Lincoln responded

blessedbarnyard, So very sorry for the trouble, please call me to find a solution to the problem! Julian Greening General Manager 360-392-7002 Direct

October 30, 2022

Easy to make an appointment allowed me to drop my vehicle off the day before. This worked well with my schedule. Mike in the service department was excellent. The text notifications were helpful The work was More

by don_landis9161
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in service
Nov 02, 2022 -

Bellingham Ford Lincoln responded

Thanks for taking the time post such a great review, we appreciate you!!

October 26, 2022

My service rep Michael was very pleasant to deal with. The shop rates are a little high but the work performed was solid More

by Duane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Oct 27, 2022 -

Bellingham Ford Lincoln responded

Duane, Thanks for the review and the comments, we appreciate you taking the time!

October 24, 2022

Service appointment was to do recall notices. Appointment timely & easy to make. Mike ( answered phone & at Service counter when we checked in) was very professional, knowledgeable & friendly. Ex More

by ronaldjpierce
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 24, 2022 -

Bellingham Ford Lincoln responded

Thanks for the great 5 STAR review, we appreciate you taking the time!

October 24, 2022

good service, Charlie did a great job assisting me with a warranty job related to the engine More

by pbeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie James-Silva
Oct 24, 2022 -

Bellingham Ford Lincoln responded

Thanks for the great 5 STAR review, we appreciate you taking the time!

October 23, 2022

My recent experience was first rate: good scheduling, paperwork was ready when I arrived (plus parts on-hand), the ride-service was a big plus, and checkout was very efficient.. I was impressed by every More

by BakerWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
Oct 24, 2022 -

Bellingham Ford Lincoln responded

Thanks for the great 5 STAR review, we appreciate you taking the time!

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