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Bellingham Ford Lincoln

Bellingham, WA

4.3
1,251 Reviews
Bellingham Ford, WA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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1820 James Street

Bellingham, WA

98225

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Showing 1,251 reviews

September 28, 2021

Service work on my Ford F-150 seems excellent, however the check in process was chaotic. When I checked in, I signed a cost estimate of $800 plus tax but when I picked up my vehicle, my bill was $1000 pl More

by brianwillfish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept. Representative was Sabrina. 3*
Oct 05, 2021 -

Bellingham Ford Lincoln responded

Brian, I would really appreciate it if you could call me at your earliest convenience so I can make this right for you. My direct line is (360) 792-7105 and my name is Gary Schuler. I look forward to hearing from you. Thanks

September 27, 2021

The service took a little more than twice as long as estimated, but that didn’t bother me as much as coming out to find what appeared to be a smoothie somebody had spilled on my window - definitely not More

by Jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know who I worked with
Oct 05, 2021 -

Bellingham Ford Lincoln responded

Jordan, My sincere apologies for the condition of the car (smoothie spill) and really want to apologize for the unprofessional behavior you witnessed while you were here. I would really appreciate it if you would call me on my direct line, (360) 392-7105. My name is Gary Schuler and I really want to try and make this better. Thank you...

September 27, 2021

Everyone I’ve interacted with at Bellingham Ford is to be highly commended on their professionalism & prompt courteous service More

by TimothyTyler7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Senior Mechanic Troy
Sep 27, 2021 -

Bellingham Ford Lincoln responded

TimothyTyler7, Very much appreciate the kind review...Thank You

September 27, 2021

I wasn't to happy because they didn't wipe off the old oil from the drain spout and oil went all over the side of my truck. When I used to get my oil changed there they used to wash the truck which was r More

by reneehamilton836
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Al Varga
Oct 05, 2021 -

Bellingham Ford Lincoln responded

Renee, I want to apologize for leaving oil on your truck after the oil change and it sounds like our wash bay was shut down when you were last here. Please give me a call at (360) 392-7105 so we can set up a time to have your truck washed for free. My name is Gary Schuler and i am looking forward to hearing from you.

September 26, 2021

Love the customer service and the clean car. Thanks for the great service and getting me in so soon.. More

by Julie Bailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samanatha Eisen
Sep 27, 2021 -

Bellingham Ford Lincoln responded

Thanks Julie, much appreciate the great review!

September 25, 2021

Ive been to this dealership two time. Thay have treated me respectfully. The did the work I needed done quickly and saved me some money. Less than at another place. Great people. More

by lrherrin50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Sep 27, 2021 -

Bellingham Ford Lincoln responded

lrherrin50, Thanks for taking the time to post a great review, we much appreciate you!

September 25, 2021

I tried to make appointment for approximately 3 weeks, phone goes to message saying leave a message and we will call you. Several messages were left and I never got a callback. I had to go there to make a More

by Tdforu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Carrera
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2021 -

Tdforu responded

there used to be a service manager there, his name was Mike. Mike was always great to work with and all phone calls got answered. his customer service was exceptional. with my time spent at Bellingham Ford, it seems that the service staff is all over the place, with no leadership. At this point I think that I will go out of my way and take my truck to the Skagit Ford location for future work. I would still like to get the DEF and wiper fluids toped off, as I did pay for, The Works that includes all fluids toped off.

Oct 06, 2021 -

Bellingham Ford Lincoln responded

I apologize for the poor service you received on your last visit. My name is Gary Schuler and I would really appreciate it if you would give me a call on my direct line, (360) 972-7105 so I can try to make up for it. Thank you.

September 22, 2021

Where do I begin? First of the best sales man is Matt R. I lived in MN and wanted a Bronco and Matt was beyond amazing. Mike the finance manager was awesome. Jeff the other sales man. The team at Bellingham More

by Broncogirl21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Diehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Gilbert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Bellingham Ford Lincoln responded

Broncogirl21, Hope you are having a blat with your Bronco, we much appreciate the business and the review!

September 22, 2021

Steven Miller in the body shop was personable, with great accurate information, and managed my recent visit so I felt comfortable and informed every step of the way. More

by tim@iocreative.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Bellingham Ford Lincoln responded

Tim, Thanks for the great review and the business, much appreciated!!

September 19, 2021

The work was done efficiently and the staff made it an excellent experience. I would recommend this dealership. More

by Thorgon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Bruinsma
Sep 21, 2021 -

Bellingham Ford Lincoln responded

Thorgon, Thank you for taking the time to send it and thank you for the 5 STAR Review. It is very much appreciated.

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