Bellingham Ford Lincoln

Quick scheduling, easy drop off, good constant communication, easy pickup. thanks a million for your efforts and time. communication, easy pickup. thanks a million for your efforts and time. More

"NO, you listen to me! " Julian was in my face. I live in Bellingham I just bought a new Ford Maverick and when looking for the truck, I searched three different dealersh " Julian was in my face. I live in Bellingham I just bought a new Ford Maverick and when looking for the truck, I searched three different dealerships. Bellingham Ford did not have what I wanted. Where I purchased the Maverick, I was told that when I get the license plates to go to my local dealer and get a mounting bracket for the front plate. I went to Bellingham Ford parts and asked for a plate bracket. I was told that it was $71. I thought it would be free. I was told to go talk with Shawn. Shawn wanted to know why they should give me $71 of free mechandise? Why I didn't buy the vehicle from them? Go back to my dealer and ask them for a free plate bracket. Shawn went and got Julian. When I tried to explain to Julian that I thought that the dealerships worked together helping each other out, Shawn didn't hear me. He said, "Would you walk down the street and ask a stranger for $71?" "Why did I expect a free plate bracket?" I told him that I had 300 miles on the truck and was expected to bring it in for service over the course of my ownership. Again he stopped me with, "You listen to me." "Go home tognight and look at yourself in the mirror and ask..." I tuned him out. When done, I thought out loud, "This is a PR nightmare! The Diehl Ford dealership has been part of the Bellingham community since the early 1900's and this new dearlership is destroying its legacy!" Rather than he saying, "We want your business. Let's see if we can work something out." But for a $71 plastic plate bracket, [The same bracket costs around $35 on the internet] Bellingham Ford lost a potential long-term customer. I got disrespted and yelled at. I told Julian that I would gladly drive down to Skagit to Dwayne Lane Ford rather than come back to Bellingham Ford. More

I can’t say enough good things about the service department. They addressed my concerns with no problems at all. Cody and the technicians are awesome department. They addressed my concerns with no problems at all. Cody and the technicians are awesome More

Steve, in the body shop, did a great job of explaining everything to me, and coordinating with the parts department, my insurance agent, and the rental car company. His efforts led to a very smooth exper everything to me, and coordinating with the parts department, my insurance agent, and the rental car company. His efforts led to a very smooth experience for me getting my car fixed after the accident. The repair looks great - like it never even happened! More

Very helpful and friendly staff. Always responsive when we had questions. Super chill and knowledgeable. Always responsive when we had questions. Super chill and knowledgeable. More

We were happy with the overall service, however, the vehicle left the service Department with a large scratch. We just had the vehicle detailed two days before so a fair bit disappointed. vehicle left the service Department with a large scratch. We just had the vehicle detailed two days before so a fair bit disappointed. More

The staff and technicians are, friendly, informative and very good at their jobs. The shuttle service makes it a lot easier to have your car serviced, but if you choose to wait, there is coffee and tea! very good at their jobs. The shuttle service makes it a lot easier to have your car serviced, but if you choose to wait, there is coffee and tea! More