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Bellingham Ford Lincoln

Bellingham, WA

4.3
1,272 Reviews
Bellingham Ford, WA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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1820 James Street

Bellingham, WA

98225

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Showing 1,272 reviews

May 23, 2023

Our appointment was for an oil change. The first time we drove the car the next day; the skid plate ripped off the car on the freeway because the mechanic didn't replace it properly by t More

by baileysr_l
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
A woman I don't remember her name.
May 22, 2023

service department told them i wanted the work service went to pay bill wa108.oo dollars the lady sad i should have told her the the service person should have put on the order i had to get mad before th More

by carliswise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
tyler howard
May 19, 2023

Very attentive, was expeditious, and took care to provide a high level of service. The waiting room had good quality coffee As well. More

by bottomline10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jun 12, 2023 -

Bellingham Ford Lincoln responded

Many thanks for the great review!

May 19, 2023

Only place an people I will ever deal with I was a Chevy guy for 50 plus years an now I have bought 5 cars for them More

by dennis@mcmullenconst.com
Recommend Dealer
Yes
Employees Worked With
Jeff an Jake
May 19, 2023 -

dennis@mcmullenconst.com responded

Best dealer I have ever dealt with an won’t go any place else

May 18, 2023

John was pleasant and helpful to work with. There was no pressure to make decisions, and he was straightforward. I enjoyed making my purchase from John. More

by danymgregory
Recommend Dealer
Yes
Employees Worked With
Jason Turrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hanna
Jul 14, 2023 -

Bellingham Ford Lincoln responded

Thanks for posting such a great review!!

May 18, 2023

Jason went above and beyond to assist with the service/repair of my vehicle. Very positive, communicative and accommodating. More

by danymgregory
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Turrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Bellingham Ford Lincoln responded

Thanks for posting such a great review!!

May 18, 2023

It was fine. I didn't have much interaction with anyone working there. In the past, people have explained things to me more thoroughly More

by COACHKICKNER2@YAHOO.COM
Recommend Dealer
Yes
May 17, 2023

I arranged multiple weeks in advanced to have all the work done in one day. I was assured it would be. Three days later I had to call to see if it was even done. The old Diehl Ford would have at least wa More

by Oden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lori Schwartz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jahn-Paul Whitten
May 17, 2023 -

Oden responded

With that much notice all parts should have been on hand. 1.4 hrs worked on the car and 3 days wait time with no communication. I did decline an oil change and radiator flush. Maybe they were counting on that for some sort of revenue. I must tell it was all recall work to be done at no charge which they did do. Years ago good service would have at least been a free car wash. To much over head I guess.

May 17, 2023 -

Bellingham Ford Lincoln responded

I am very sorry to hear that your vehicle was in our shop for a prolonged period of time without sufficient communication. The decision not to wash vehicles was not based on overhead but rather environmental restrictions due to our proximity to Whatcom Creek. Hopefully you were offered a coupon for a free car wash to a local business. If you have any questions please feel free to call me directly at 360-392-7105. My name is Jason Turrell and I am the service manager. Thank you for your time.

May 17, 2023 -

Oden responded

I completely understand about the creek being so close. If I could suggest that if your offering a text communication service that it be two way. I’m not sure if it is or not but very frustrating to not hear back from multiple. I hope your receiving this as just a critique.

May 17, 2023 -

Bellingham Ford Lincoln responded

That is a valid and well received constructive criticism. Thank you for bringing that to my attention.

May 17, 2023

Everyone was very professional and courteous. No high pressure sales tactics, I would recommend Bellingham Ford to friends and family. More

by ale95jos06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edison Van Vlimmeren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hugueley
May 18, 2023 -

Bellingham Ford Lincoln responded

Very much appreciate the great review!

May 16, 2023

Very friendly! Everyone was great and helpful! Love our new Jeep!! Jack was very helpful More

by jeannemla@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Jack Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Barton
May 18, 2023 -

Bellingham Ford Lincoln responded

Very much appreciate the great review!

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