Bellamy Strickland Chevrolet

?12-1-11 Prepaid to have heater core replaced in my 2003 Silverado. Left vehicle in night drop 12-2-11 at 6:30 A.M. Received call from service advisor Brent at 2:30 P.M. stating they just got the core out a Silverado. Left vehicle in night drop 12-2-11 at 6:30 A.M. Received call from service advisor Brent at 2:30 P.M. stating they just got the core out and that I should have told them about my XM stereo. This was supposed to be a 6 hour job but after 6 hours they had only completed 1/2 of it.They said the reason it took so long was because of stereo wiring under the dash. My XM is a factory module setup. My vehicle was promised to be ready that evening so I could pick up after hours. Service is closed on Saturday so I am without a vehicle until Monday evening. Brent's attitude of blaming me and service manager, Dennis' attitude was like they didn't really care. I asked about a rental car, Dennis offered to pay for 1 day and I would be responsible for the rest. Very unprofessional in my opinion.They did not complete the job at the agreed time. I work in Marietta,the dealership is in McDonough, 55 miles apart. I only needed a car for Saturday evening,Sunday and would return it to Enterprise Monday morning. I feel I tried to work with them on this but they would not try to help me. I also requested them to check a fluid leak on the tail shaft of my transfer case that they replaced approx. 6 weeks ago. within less than 2 months I have spent $3000 with this dealership. It seems obvious they do not care about there customers. I will no longer take my vehicle to them and I certainly will not purchase one from them in the future More

I like this dealer because it is the best dealer in Atlanta. I really look forward to buying my next vehicle from them again. Atlanta. I really look forward to buying my next vehicle from them again. More