Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bell Road Toyota
Phoenix, AZ
706 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 706 reviews
December 26, 2019
Terry Martin was fantastic! He makes you feel very comfortable and makes buying a car stress free. Before we even looked at cars, he sat us down and got to know us and then offered his suggestions of comfortable and makes buying a car stress free. Before we even looked at cars, he sat us down and got to know us and then offered his suggestions of types of cars in our price range. We went to over 10 other dealerships and Terry is the reason we bought our car at Bell Toyota. He is friendly, understanding, and just overall a great guy! My husband and I are 23 years old and Terry did not try to take advantage of our age or treat us differently like all other salesmen did. If you need a car or know of anyone that does, Terry is the guy you're looking for! Thank you so much Terry! More
by Summer
Employees Worked With
Terry Martin
December 22, 2019
Walked in expecting to just test drive and walked out with the exact car I wanted. Chris made thing very easy and got me in an out fast! From start to finish he listened and took the time to get to know with the exact car I wanted. Chris made thing very easy and got me in an out fast! From start to finish he listened and took the time to get to know what I wanted and what I needed to points and goals I wanted to meet More
by Tica
Employees Worked With
Chris Reed
November 23, 2019
Dishonest dealership that doesn't honor advertised prices I tried exceptionally hard to buy a car from this dealership. The first contact never called me back. When I called again, I worked with someone I tried exceptionally hard to buy a car from this dealership. The first contact never called me back. When I called again, I worked with someone else. We worked all day on the price through the different "managers." They never budged on advertised website price (which was fair and I would have paid), but then they added $1,400 in undescribed "accessories" when the final paperwork was generated. When I asked for an explanation I was given the story that all "certified" used vehicles had this extra charge and was told that this was the price "No if's and's or but's." If a dealership advertises a price, and a customer agrees on that price, they should be willing to sell the vehicle for that price. As a business owner I would never treat my customers this way. I couldn't rate my experience with Bell Road Toyota any lower. More
by MyTimeWasWasted
Employees Worked With
Management
November 01, 2019
Best customer service, no pressure, beat price Bell Road Toyota is the place to go to buy your vehicles! The sale people are great although I started with one person but had to come back later (pr Bell Road Toyota is the place to go to buy your vehicles! The sale people are great although I started with one person but had to come back later (prior engagement) and got a different sales agent Geiner. The sales managers Felix or Jason were both great and said if I was thinking of buying today they would work within my budget to get the car I wanted. During the process Chris the sales manger found away to get more for my trade in. Lastly the finance manager Musa was very nice and helpful during the no joke mountain of paperwork that needs to be filled out for my new RAV4 and the bottom line price stated was the price that I paid! Highly recommend this dealership no pressure More
by sue
Employees Worked With
Geiner, Jason, Felix, Jessie, Musa Dahdal, Chris Reed
October 23, 2019
Enjoy getting the runaround Bought a 2018 Toyota Corolla 2 weeks ago. The car is fine, but there is no tint on the windows. When I bought the car, it was under the agreement they Bought a 2018 Toyota Corolla 2 weeks ago. The car is fine, but there is no tint on the windows. When I bought the car, it was under the agreement they would put tint on the windows and fix a minor issue with the bumper. I was told by the sales associate Issac Muhammad the service department would call me in a couple of days to set up an appointment. Three days go by, I don't get a call. I call the person that sold me the car and he tells me they would call back right away. I call back the next day and talk to another associate, Ryan Madison. He says the same thing, "We'll call you back in a couple of days." Now it's been 2 weeks and I can't get a hold of anyone. If you're going to buy a car from here, make sure you don't need to get it serviced there because it's apparently impossible to get an appointment with them. More
by zrfelts
Employees Worked With
Ryan Madison, Issac Muhammad
October 20, 2019
They took care of us Chris was awesome in every way. Gave us a super deal on a used car and then took care of the things he promised. Everyone in the dealership were very Chris was awesome in every way. Gave us a super deal on a used car and then took care of the things he promised. Everyone in the dealership were very professional and friendly. We will be back when we are ready to buy another vehicle. Thanks to Chris and bell road Toyota. More
by Tony p
Employees Worked With
Chris Reed
October 13, 2019
Bell Rd Toyota was able to meet and beat other dealer prices. The dealership staff were friendly. Chris Reed and Sales Associate Isaac Muhammad were awesome. prices. The dealership staff were friendly. Chris Reed and Sales Associate Isaac Muhammad were awesome. More
by Ken
Employees Worked With
Isaac Muhammad, Chris Reed
October 08, 2019
Chris Reed helped me solve an issue I had after I got my car serviced. I had left something in the Lyft I took from my house to the dealership and he helped resolve the issue. Very professional and incredib car serviced. I had left something in the Lyft I took from my house to the dealership and he helped resolve the issue. Very professional and incredibly friendly, highly recommended! More
by Djpaulieb
Employees Worked With
Chris Reed
September 30, 2019
AWESOME buying experience!!! Jesse and Chris made my first car buying experience incredible! They were straight forward and gave me all the information I needed and wanted. They m Jesse and Chris made my first car buying experience incredible! They were straight forward and gave me all the information I needed and wanted. They made the process smooth and easy. I am very impressed by both of them! More
by Koverlund
Employees Worked With
Jesse Godinez, Chris Reed, Terry Martin
September 23, 2019
Moe is the best! No Pressure, friendly, honest, professional yet comfortably relatable. I will definitely be contacting Moe for my next purchase and sending him referr No Pressure, friendly, honest, professional yet comfortably relatable. I will definitely be contacting Moe for my next purchase and sending him referrals. You can't go wrong with Moe! More
by Andre Bowens
Employees Worked With
Moe Dahdal
