Bell Road Toyota
Phoenix, AZ
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I'm very happy with the service and friendliness of this dealership. Tim really did a awesome job in getting us the best deal. Thank you Tim. dealership. Tim really did a awesome job in getting us the best deal. Thank you Tim. More
Great experience with Tim. Very professional, not pushy at all and found exactly what I was looking for. The transaction was smooth, quick and he cut out all the fluff. I'll be back for my next Tacoma to at all and found exactly what I was looking for. The transaction was smooth, quick and he cut out all the fluff. I'll be back for my next Tacoma to see you! More
Tim Carrasco was extremely helpful and super friendly. He got me in a car that I love and he wasn't pushy like other salesman. It was the best experience I have had at a car dealership. got me in a car that I love and he wasn't pushy like other salesman. It was the best experience I have had at a car dealership. More
Bait and switch While looking online for a Tundra Crewmax, I found such a vehicle on Car Gurus on 4/16/20. It was a 2020 Tundra Crewmax listed for $42,796. The next d While looking online for a Tundra Crewmax, I found such a vehicle on Car Gurus on 4/16/20. It was a 2020 Tundra Crewmax listed for $42,796. The next day I met the salesman and did a test drive. I was interested and asked for the starting price. The salesman came back to tell me the vehicle was listing for over $56,000. I showed him the print off I made the night before, I showed the salesman the print out pointing out his offer was more than $10,000 over the price listed on Car Guru. He brought out his manager, who didn't introduce himself, and said it was a mistake, he minimized it and said it was a typo, he said it wasn't a bait and switch, although sure felt like it. Especially when he said they have another Tundra on the lot that was less expensive. I tried that out, told them I wouldn't go over a certain amount. After waiting on them for a while the price they came back with was way over what I said my max was. I found the process disrespectful, suspicious and untrustworthy. Take a look at the definition of bait and switch, it sounds a lot like what happened to me. They ,made no attempt to make it right, they just wanted me off the lot. More
Tim went above and beyond to ensure that our experience was more than pleasant. He got us a great deal as well as taking the time to personally make sure that the car was ready the way we wanted it to be. was more than pleasant. He got us a great deal as well as taking the time to personally make sure that the car was ready the way we wanted it to be. I would definitely recommend anyone go to see him in the future. More
Tim took the time to ask me questions in order to show me relevant vehicles. He is keeping an eye out for me and the right vehicle. His patience was very much appreciated. His knowledge about so many vehi relevant vehicles. He is keeping an eye out for me and the right vehicle. His patience was very much appreciated. His knowledge about so many vehicles was impressive! I'm going back and asking for him. More
