Bell Road Toyota
Phoenix, AZ
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don't believe the online price ( sale price ) they have the retail price then sale price , when you start to talk price it seems to work it's way past the retail price , when question about it , i was told the retail price then sale price , when you start to talk price it seems to work it's way past the retail price , when question about it , i was told it was add on for dealer prep. and other B.S. stuff , so i will be going on to another dealer , BUT NOT BELL ROAD ANYONE , don't see rees name down here to rate , but don't see anywhere to put - rating.. by the look of rating should have talk to tim ,, hahaha , Eduardo is a excellent salesman , don't see his name to be rated , been looking for a truck for a couple months will keep looking , Just not here . More
If you're smart you'll stay far away from this dealership. I worked with Larry Ajayi, Terrence Wild (Finance) and another manager (cant remember his name but looked to be about 50, white guy and dealership. I worked with Larry Ajayi, Terrence Wild (Finance) and another manager (cant remember his name but looked to be about 50, white guy and right arm has a sleeve tattoo). Full disclosure - I was a fool to buy a vehicle from them as all the warning signs were there and I did not pay heed. First - for my trade I was told that I would get $7k then they said they had to subtract $500 for "inspection and security". My first sign that I should've walked. Second - when purchasing a vehicle one would think that as a customer the sales representative would afford that customer the opportunity to look at the vehicle closely. Not so with Larry Ajayi. When I attempted to do this all he kept saying was "this is a new vehicle there is nothing to look at." My second sign that I should've walked Third - When I asked Terrence Wild from finance for a paper copy of the contract he told me that is was a new system and he couldn't print the contract for me to look at. My third sign that I should've walked. Do I deserve an A+ for stupidity? Yup. But if my stupidity benefits at least 1 of you - then good. More
On 11/28/2020, we purchased our leased vehicle. We decided to use Toyota financial for our loan needs. I am highly disappointed with the games and the cowardly tactics that were used during the buying decided to use Toyota financial for our loan needs. I am highly disappointed with the games and the cowardly tactics that were used during the buying process. We walked out with a loan from Toyota financial after two hours. I find that my credit was run twice and a third time when the loan was sold to a different company. I was better off getting finance with my credit union and saving $2,500 in dealer finance fees. Back story, we've leased many Toyota's and brought family and friends to this dealership. After five Toyota's, we will never come back, and I will actively speak out about this dealer's shortcomings. In two years, I will go to Avondale Toyota to leases a new vehicle. More
Tim was great. He made this one of the most pleasurable car buying experiences I've ever had and that is saying a lot, as most are very stressful and make you feel like questioning your decision. His c car buying experiences I've ever had and that is saying a lot, as most are very stressful and make you feel like questioning your decision. His communication was outstanding and he always addressed my questions and concerns, even early on in the research process. He was really a breath of fresh air as my personal experience with sales staff at other Toyota dealerships has been very poor as most are rude, arrogant, and act like they are doing you a favor to look at a Toyota. I would highly recommend reaching out to Tim for you next vehicle purchase. More
They are the worst! sneaky, and commit fraud - change numbers on you! Don’t own up to promises made-Wouldn’t recommend poor customer service numbers on you! Don’t own up to promises made-Wouldn’t recommend poor customer service More
Tim was amazing!! He made buying my truck a great experience. I would definitely recommend Tim to any friends looking to purchase a new vehicle. experience. I would definitely recommend Tim to any friends looking to purchase a new vehicle. More
A fantastic car at a great price from an excellent dealership! Thanks also to our salesman Tim Carrasco who was extremely helpful and very patient over the entire sales process. This 2020 RAV4 was ou dealership! Thanks also to our salesman Tim Carrasco who was extremely helpful and very patient over the entire sales process. This 2020 RAV4 was our second brand new vehicle purchase from Bell Road Toyota and it most likely won't be our last! . More
Great purchase experience, Tim showed me exactly what I wanted and everything on my list, I would definitely refer him to anyone looking to buy a Toyota. wanted and everything on my list, I would definitely refer him to anyone looking to buy a Toyota. More
Martin and Tim were great! Helpful, friendly and quick! Thank you so much for getting me into a brand new Camry 😊 it’s beautiful and drives so nice! Thank you so much for getting me into a brand new Camry 😊 it’s beautiful and drives so nice! More
Tim was great & really worked for me. Great guy & not a pushy salesman. I can't for the life of me remember the sales managers name but he was super cool. Barry was very nice. Isaac on the other hand lied pushy salesman. I can't for the life of me remember the sales managers name but he was super cool. Barry was very nice. Isaac on the other hand lied & said he had a 2020 Tacoma in the color I wanted but didn't actually have it. So I missed out on the 1.9% financing. I got a good deal on a 2021 & they did work with me but it was a dishonest tactic & I am pissed & was ready to walk out. Isaac of course didn't ever come introduced himself to me which is probably another tactic. Everyone else was great but the dishonest tactics really don't sit well. More
