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Bell Road Mitsubishi - Service Center

Phoenix, AZ

4.6
865 Reviews

865 Reviews of Bell Road Mitsubishi - Service Center

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July 14, 2022

I called for a replacement of a new tire, went there and immediately, a technician performed the service. It did not take a long wait and we were done. Good job Bell Road Mitsubishi. This Branch always do More

by Babes_6544
Recommend Dealer
Yes
Employees Worked With
Chris Verdugo
Jul 16, 2022 -

Bell Road Mitsubishi responded

We appreciate your positive review about your recent experience with us!

July 14, 2022

3 hours wait time and $430. 00 to have ONE key fob made!!! Outrageous pricing and nothing offered as far as water or a snack except for vending machines. Seats all crammed togeth More

by jtilton591
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryne C
Jul 17, 2022 -

Bell Road Mitsubishi responded

Thank you for letting us know about your recent visit to Bell Road Mitsubishi.

Jul 17, 2022 -

jtilton591 responded

Oh No Thank-you ! I had another Fob made for 80.00 bucks by a local rocket scientist.

July 14, 2022

Had an issue with engine warning light, problem solved in timely fashion. Staff courteous and friendly. More

by bpchmp
Recommend Dealer
Yes
Employees Worked With
hayley rodenkirk
Jul 16, 2022 -

Bell Road Mitsubishi responded

Hi Bpchmp, we are very happy to have provided you with such a positive experience!

July 12, 2022

Great advice on where and how to fix windshield. Person on phone was very helpful and smart More

by ctredway2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryne C
Jul 14, 2022 -

Bell Road Mitsubishi responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 11, 2022

Great customer service. Always on time service. Car is always complete, clean and done right. Better prices that the non-dealer competitors. More

by EMILLERRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chet, Chris Verdugo
Jul 13, 2022 -

Bell Road Mitsubishi responded

Emillerre, we are so happy to read such a great review about Bell Road Mitsubishi!

July 11, 2022

They were quick and efficient, oil change tire rotation and transmission service in 1hour and 1/2 More

by RALPHRALPHEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Bell Road Mitsubishi responded

Ralphralphen1, thank you for your kind review; we are happy to pass along your comments to the team here at Bell Road Mitsubishi!

July 11, 2022

Always ready to diagnose and fix nuisance issues. Work always completed in a timely manner. More

by bradneal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Bell Road Mitsubishi responded

Bradneal, thanks for your praise and kind comments about our team.

July 06, 2022

When I bought my vehicle from this dealer they "threw in" 3 free oil changes. This was my 2nd oil change and I was charged $127. I asked about my remaining free oil changes and they told me I didn't have any More

by subieguyaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryne C
Jul 08, 2022 -

Bell Road Mitsubishi responded

Subieguyaz, we're disappointed to hear of the negative experience you had at our location.

Jul 08, 2022 -

subieguyaz responded

Its fine, this wasnt the first instance of disappointment with this dealership it truly started very shortly after I purchased my vehicle and learned that there wear many problem with it that since the "deal was done" wouldnt be corrected. I took a gamble on buying a used rental vehicle and it will certainly be that last time, whoever did the repairs that went undocumented because the rental companies pay cash left me with about $8k in damage that was dolled up to get it sold. The only reason I went back was to fullfil my oil changes and sonce thats gone prematurely I have no reason to return.

July 06, 2022

The staff is always friendly, knowledgable, up front and very willing to assist you with having a car if needed while your car is being services. More

by INFO@FABLEPHOTOANDVIDEO.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Verdugo
Jul 07, 2022 -

Bell Road Mitsubishi responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 04, 2022

Fast and courteous service representatives made for a pleasant experience. They try hard and did a great job. More

by scotch79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Verdugo
Jul 05, 2022 -

Bell Road Mitsubishi responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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