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Bell Road Mitsubishi - Service Center

Phoenix, AZ

4.5
1,014 Reviews

1,014 Reviews of Bell Road Mitsubishi - Service Center

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August 19, 2025

They sold me a car that needed to be worked on and never fixed it and I dealt with a lot of issues and paid a lot a month. I wanna recommend. More

by tyrapl85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick
Aug 21, 2025 -

Bell Road Mitsubishi responded

Hi, we are truly sorry to hear about the difficulties you experienced with your vehicle and the challenges you faced during the process. This is not the experience we want for our customers at Bell Road Mitsubishi, and we would like the chance to address your concerns. Please contact us so we can work toward a resolution.

August 18, 2025

Good customer service, fair prices and was able to get me in on short notice. More

by zimny53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Bakutis / 834 *W*
Aug 20, 2025 -

Bell Road Mitsubishi responded

Hi, thank you for your feedback. We are glad to hear that our team at Bell Road Mitsubishi provided good customer service, fair pricing, and was able to accommodate you on short notice.

August 18, 2025

Perfect service, always willing to help and make things right, I wish I could do the surveys for them but I never get them or they send to the wrong email addresses some how More

by Kristine
Recommend Dealer
Yes
Aug 21, 2025 -

Bell Road Mitsubishi responded

Hi Kristine, thank you for your kind words. We are thrilled to hear that our team at Bell Road Mitsubishi consistently provides perfect service and goes above and beyond to make things right. We appreciate your feedback about the surveys and will work to ensure they reach you correctly.

August 13, 2025

Sold me a vehicle with 4 different things wrong with it and I had to pay out of my own pocket to fix after one day. Radio/gps screen broken/ A/C had leak/ Ignition coil bad/ Windshield had crack / Also More

by edortiz505
Recommend Dealer
No
Employees Worked With
Ash Salaita
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2025 -

Bell Road Mitsubishi responded

Hi, We sincerely apologize for the issues you experienced. This is not the experience we want for our customers at Bell Road Mitsubishi. Please reach out to us directly so we can address your concerns and find a solution.

August 09, 2025

Very respectful and courteous interacting with me. Everything was done in a timely manner. The manager was very attentive and spoke with me right away More

by pelzel.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2025 -

Bell Road Mitsubishi responded

Thank you for your kind words! We’re happy to hear our team at Bell Road Mitsubishi treated you with respect and courtesy, and that our manager was attentive to your needs. We appreciate your feedback!

August 09, 2025

Notified by Bell Rd Mitsubishi that there was a recall on my car. The recall fix was done timely and the staff is always very friendly. More

by rsavino1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2025 -

Bell Road Mitsubishi responded

Thank you for your feedback! We’re glad to hear Bell Road Mitsubishi notified you promptly and took care of the recall quickly. We appreciate your kind words about our friendly staff!

August 06, 2025

Clean and comfortable lobby. They had my truck in on time for my appointment and were done quickly. More

by AvGonzo82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Bell Road Mitsubishi responded

Thank you for the great feedback! We're glad you found our lobby clean and comfortable and that your appointment went smoothly. We appreciate you choosing Bell Road Mitsubishi!

August 04, 2025

They don’t have a clue. Bought a 2024 Tucson that needed tint on liftgate removed and replaced. My salesperson Abel spoke to tint tech personally and made appt for 9:00 Tu More

by SANHOD
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamison Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Only know Trinity. Have no other names.
Aug 04, 2025 -

Bell Road Mitsubishi responded

Thank you for sharing such a detailed feedback of your experience. While we’re glad to hear your purchase process was a positive one, we’re genuinely sorry the follow-up on your tint appointment didn’t reflect that same level of care. We truly appreciate you bringing this to our attention, and we’ll share your feedback with the team. If you’re open to it, we’d like the opportunity to address this further, please don’t hesitate to reach out to us so we can look into this further.

August 03, 2025

The man who presented the loan was deceptive and manipulative and lied. I will not recommend your company nor shop nor purchase from your location. More

by SOHLMAN2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamison Hill
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Bell Road Mitsubishi responded

We're sorry to hear about your experience and take your concerns seriously. This is not the level of transparency we expect from our team. If you're open to it, please contact us directly so we can look into this further and address the situation appropriately.

August 02, 2025

It’s always a pleasure dealing with Bell Road Mitsubishi. I have been getting oil changed there for years now and the exquisite service will keep me coming back. More

by Jillster47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2025 -

Bell Road Mitsubishi responded

Thank you for your continued support! We’re grateful to have earned your trust over the years and are glad to hear our service keeps you coming back. We look forward to seeing you again at Bell Road Mitsubishi!

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