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861 Reviews of Bell Road Mitsubishi - Service Center
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April 16, 2023
Thank you to the best Customer Relations Manager Eddie who made sure I had a loaner while my new vehicle was tinted. The team from the lady behind the counter, the tech who did a great install, to the you who made sure I had a loaner while my new vehicle was tinted. The team from the lady behind the counter, the tech who did a great install, to the young lady who gave me important instructions-this was a great first impression. Service is where it’s at - at Bell Mitsubishi! More
by CEOTeam10
Verified CustomerEmployees Worked With
Edward Himes
April 16, 2023
Excellent customer service. Effective and friendly staff members. I was in and out. No problems Effective and friendly staff members. I was in and out. No problems More
by tristaholiday5
April 16, 2023
It’s easy, time convenient, and you don’t have to wait outside in the sun. There’s been many times where my old car, I had to take it to the mechanic and wanted outside in the summer sun. Here in Mitsubis outside in the sun. There’s been many times where my old car, I had to take it to the mechanic and wanted outside in the summer sun. Here in Mitsubishi, I get sheltered, a/c, and a place to read and/or write. More
by brcuellar625
April 08, 2023
Aj and the team were able to identify damage to my vehicle that had happened at another oil change company. He personally spoke to their representative and now the cost of repair will be covered by th vehicle that had happened at another oil change company. He personally spoke to their representative and now the cost of repair will be covered by the company who did the previous oil change. I don’t believe it they would have covered the cost if he didn’t go above and beyond to speak with them. Great communication with the customers and keeping them in the loop! More
by bt1024
April 04, 2023
The staff are rude. Plus the man I was supposed to meet with never showed up. There’s always issues every time I go there. I regret buying a car from there. Plus the man I was supposed to meet with never showed up. There’s always issues every time I go there. I regret buying a car from there. More
by COLENE_BOYD
April 01, 2023
I highly recommend bell road Mitsubishi service department. Quick service and resolve the car issues on time. My service advisor was very helpful. department. Quick service and resolve the car issues on time. My service advisor was very helpful. More
by RAMZ0079
Employees Worked With
NA
March 21, 2023
We want to thank Wisam for the congenial transaction on our certified pre-owned 2019 Mitsubishi Outlander SEL. Very professional. The only disappointing part was that the service department fell short on our certified pre-owned 2019 Mitsubishi Outlander SEL. Very professional. The only disappointing part was that the service department fell short on the certified inspection. As we went to start the car to leave with it, the battery was dead. Upon the service tech testing the battery it was found to be at the end of its useful life. It was the original battery and that should have been a clue that there wasn't much left in it. On the positive side, it was replaced with a new battery (only a 2-yr battery though). There were also three clips missing that held parts in place in the engine compartment near the front. We brought this to their attention when it should have been found during servicing prior to selling. Th service tech who took care of the battery and clips were great. But we think the inspection process is lacking and deserves looking into. This should not have happened. Also, the car had 1,070 more miles on it than the information that was presented to us before and during the sale. This reduces the warranty life by that amount. The dealership facility is clean and inviting. Overall, we are satisfied with the car, our salesman, and the service techs who assisted us. Also, thanks to Scott for the help he provided with some confusion early on. In spite of the shortcomings with the certification inspection, we would try using the service department in the future based on our experience with the techs who took care of the problems mentioned. More
by carskadonl
Employees Worked With
Wisam Khaleefa, Gregory Cabuslay, Scott Collins
