836 Reviews of Bell Road Mitsubishi - Service Center
The staff are rude. Plus the man I was supposed to meet with never showed up. There’s always issues every time I go there. I regret buying a car from there. Plus the man I was supposed to meet with never showed up. There’s always issues every time I go there. I regret buying a car from there. More
I highly recommend bell road Mitsubishi service department. Quick service and resolve the car issues on time. My service advisor was very helpful. department. Quick service and resolve the car issues on time. My service advisor was very helpful. More
We want to thank Wisam for the congenial transaction on our certified pre-owned 2019 Mitsubishi Outlander SEL. Very professional. The only disappointing part was that the service department fell short on our certified pre-owned 2019 Mitsubishi Outlander SEL. Very professional. The only disappointing part was that the service department fell short on the certified inspection. As we went to start the car to leave with it, the battery was dead. Upon the service tech testing the battery it was found to be at the end of its useful life. It was the original battery and that should have been a clue that there wasn't much left in it. On the positive side, it was replaced with a new battery (only a 2-yr battery though). There were also three clips missing that held parts in place in the engine compartment near the front. We brought this to their attention when it should have been found during servicing prior to selling. Th service tech who took care of the battery and clips were great. But we think the inspection process is lacking and deserves looking into. This should not have happened. Also, the car had 1,070 more miles on it than the information that was presented to us before and during the sale. This reduces the warranty life by that amount. The dealership facility is clean and inviting. Overall, we are satisfied with the car, our salesman, and the service techs who assisted us. Also, thanks to Scott for the help he provided with some confusion early on. In spite of the shortcomings with the certification inspection, we would try using the service department in the future based on our experience with the techs who took care of the problems mentioned. More
They are really good, the floors were clean and shiny. Fast service and honest recommendations for needed work on vehicles. Fast service and honest recommendations for needed work on vehicles. More
Has kept my car running over 120000 miles with just regular maintenance. They take care of me and my car. Very helpful. regular maintenance. They take care of me and my car. Very helpful. More
Don't force people to write a review like an assignment. I'll never do another review for your again. AJ is great though. I'll never do another review for your again. AJ is great though. More
This dealership always gets it right for me! I’m always pleasantly surprised. Thank you. I’m always pleasantly surprised. Thank you. More
I brought in a 2018 Mitsubishi Outlander PHEV that I just purchased with around 19000 miles on the odometer. I brought the vehicle in after running a Carfax report to address the manufacturer recalls. While purchased with around 19000 miles on the odometer. I brought the vehicle in after running a Carfax report to address the manufacturer recalls. While I had it in for service to address the recalls it was also recommended to have an oil change. I waited for about two hours and the service advisor AJ Nelson called me up to the service counter and the vehicle was ready. To my surprise AJ informed me since it was my first time servicing the vehicle at the dealership, the oil change was on the house! I was blown away by the hospitality of this dealership. If you are looking to get your Mitsubishi serviced I highly recommend Bell Road Mitsubishi. More