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Bell Road Mitsubishi - Service Center

Phoenix, AZ

4.5
1,014 Reviews

1,014 Reviews of Bell Road Mitsubishi - Service Center

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August 28, 2025

Firstly, Im bothered that my renewed service contract from you guys is hard to find. Secondly, the service advisor made it sound like my service contract would cover the control arms and etc, on the phon More

by Trillw09
Recommend Dealer
No
Aug 28, 2025 -

Bell Road Mitsubishi responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

August 28, 2025

It was good, the lounge is very uncomfortable and the TV is sooo loud for waiting. They did get my car right in after I located someone to help me. It is kind of hard to get someone to pay attention to me t More

by ANN.GLASER
Recommend Dealer
Yes
Aug 28, 2025 -

Bell Road Mitsubishi responded

Ann, thank you for sharing your feedback with us. We’re glad to hear your vehicle was taken care of quickly, though we understand the lounge and wait experience left room for improvement. Your comments about comfort and attentiveness are important, and we’ll be sharing them with our team. We appreciate you bringing this to our attention and hope your next visit is a more comfortable one.

August 28, 2025

They were attentive and worked on my car swiftly I will recommend others to purchase a vehicle here More

by Leftyrunner2
Recommend Dealer
Yes
Employees Worked With
Rick
Aug 29, 2025 -

Bell Road Mitsubishi responded

Hi there, we’re so glad to hear our team took great care of you and worked on your car efficiently! Thank you for your recommendation — it means so much, and we look forward to welcoming both you and anyone you send our way in the future.

August 28, 2025

Amazing, mad the process easy and understood my needs, would definitely recommend to my friends and family! More

by dewittkrystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier
Aug 29, 2025 -

Bell Road Mitsubishi responded

Thank you for your wonderful feedback! We’re so glad to hear the process was made easy and that your needs were understood. Recommendations to friends and family mean the world to us, and we truly appreciate your support!

August 27, 2025

It was pleasant enough but nothing special. They did exactly as I asked and I paid them money for it. More

by shootypooty1
Recommend Dealer
Yes
Aug 27, 2025 -

Bell Road Mitsubishi responded

Thank you for sharing your thoughts. We’re glad to hear everything went smoothly and that the work was completed as you requested. While we always strive to provide more than just the basics, we appreciate your feedback, it helps us continue to improve. We’d love the chance to give you a standout experience on your next visit.

August 22, 2025

I was so happy about everything I received up front contact. Answered all my questions Rick was professional, friendly explained everything and even brought me a cold bottle water. Thoughtful, In my More

by RRAPTURE888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2025 -

Bell Road Mitsubishi responded

Thank you for your wonderful review, Jean! We’re thrilled to hear Rick provided such thoughtful, professional, and friendly service, going above and beyond to make your experience at Bell Road Mitsubishi exceptional. It’s great to know your car looked amazing and that you felt well taken care of throughout the process.

August 21, 2025

My family and I really like to work with Devon as our sales man he was amazing and has really good costumer service and also Osman her was great also all very professional More

by breannasilva1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon and osman
Aug 22, 2025 -

Bell Road Mitsubishi responded

Hi Breanna, thank you for sharing your experience! We’re so happy to hear that Devon and Osman made your visits to Bell Road Mitsubishi enjoyable with their professionalism and great customer service. Your family’s support means a lot to us!

August 21, 2025

My service guy, Michael was excellent. Got in and out quickly. Very easy to relate to. More

by WALTYOUNG.AZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
Aug 22, 2025 -

Bell Road Mitsubishi responded

Hi Walt, thank you for sharing your experience! We’re glad to hear Michael provided excellent service and made your visit to Bell Road Mitsubishi quick and easy. We’ll be sure to pass along your kind words to him!

August 21, 2025

The dealership is very welcoming and accommodating to clients. Service is very fast and accurate. More

by ARANASMARYLOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2025 -

Bell Road Mitsubishi responded

Thank you for your feedback! We’re glad to hear you found Bell Road Mitsubishi welcoming and accommodating, and that our service team was able to provide fast and accurate care for your vehicle.

August 20, 2025

Bell Road Mitsubishi recently worked on our 2016 Outlander and we are very happy with the repairs you guys conducted on our car. We are very pleased with the outstanding work you did. Thanks! More

by SHAWNMPCASEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Bell Road Mitsubishi responded

Hi Shawn, thank you for your feedback. We are thrilled to hear that you are very happy with the repairs on your 2016 Outlander and appreciate your kind words about the outstanding work from our team at Bell Road Mitsubishi.