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Bell Road Mitsubishi - Service Center

Phoenix, AZ

4.6
871 Reviews
Call Service Center (602) 892-3870

871 Reviews of Bell Road Mitsubishi - Service Center

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February 16, 2025

Terrible service and insensitive. Went in for a diagnostic paid 400 dollars for them to give me the wrong part number. More

by mario.port89
Recommend Dealer
No
Employees Worked With
Brandon morales
Report | Print
Feb 17, 2025 -

Bell Road Mitsubishi responded

Hi Mario, we're sorry to hear about your experience and appreciate you sharing your feedback. We take concerns like yours seriously, and we apologize for any inconvenience caused. Please reach out to us directly so we can address this situation and work towards a resolution

Feb 19, 2025 -

Bell Road Mitsubishi responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

February 15, 2025

For as long as I have been coming for service on my Lancer, it have been 100% . I am grateful for the service dept. More

by 1LONESTAR59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Bell Road Mitsubishi responded

Thank you for your continued trust in our service department! We're so glad to hear that your experiences with us have been 100% satisfactory. We truly appreciate your loyalty and are grateful for the opportunity to serve you and your Lancer. If you ever need anything else, don’t hesitate to reach out!

Feb 19, 2025 -

Bell Road Mitsubishi responded

Thank you for your continued trust in our service department! We're so glad to hear that your experience with us has consistently been excellent. We truly appreciate your loyalty and look forward to taking care of your Lancer for many more visits to come!

February 14, 2025

Great customer service buying vehicles and keeping them maintained. Service department is great and attentive. More

by yemsracch.kebede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2025 -

Bell Road Mitsubishi responded

Hi, Thank you for your kind words about Bell Road Mitsubishi! We're glad to hear you’ve had a great experience with both our sales and service teams. Providing attentive and reliable service is always our goal. We appreciate your support and look forward to assisting you in the future!

February 11, 2025

Great service as always, I was treated very well and my service was completed quickly. More

by Verusha1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2025 -

Bell Road Mitsubishi responded

Hi, thank you for your kind words! We're glad to hear you had another great experience and that your service was completed quickly. We appreciate your support and look forward to seeing you next time at Bell Road Mitsubishi!

February 11, 2025

The service was scheduled quickly and, when the car was inspected additional work was identified, explained clearly and performed during that same visit. This was best for me. More

by SRWOODY46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2025 -

Bell Road Mitsubishi responded

Hi, we're glad to hear your service was handled efficiently and that everything was clearly explained. It's great that we could take care of everything in one visit for you. Thank you for choosing Bell Road Mitsubishi!

February 11, 2025

Fast/friendly service Bring my Mitsubishi here for all maintenance needs never disappoints, appreciate the attention. More

by scheuringm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2025 -

Bell Road Mitsubishi responded

Hi, thank you for trusting Bell Road Mitsubishi with your maintenance needs! We appreciate your support and are glad to hear our team continues to provide great service. See you next time!

February 10, 2025

AJ is amazing and I trust him with my vehicle. He's the best part of Bell Mitsubishi More

by FANATIIICK86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Bell Road Mitsubishi responded

Hi, Thank you for your kind words! We're thrilled to hear that AJ took great care of you and earned your trust. He truly is an asset to our team. We appreciate your support and look forward to assisting you with your vehicle needs in the future!

February 05, 2025

It is hard to believe that one key should cost $460. This just seems ridiculously expensive! That's 3 times what I paid for my phone. Why? More

by peckjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2025 -

Bell Road Mitsubishi responded

Hi John, Thank you for your feedback. We understand how the cost of a key can seem high, especially when compared to other items. Key prices can vary due to factors like technology, programming, and security features. However, we certainly understand your concerns. Please feel free to reach out to us if you'd like further clarification or if we can assist with anything else!

February 04, 2025

Its a good worker Its friendly explain finde all the problems on the cárt tanks More

by guasaveboyz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Bell Road Mitsubishi responded

Hi, thank you for your feedback! We're glad to hear our team was friendly and thorough in explaining the issues with your car. We appreciate you choosing Bell Road Mitsubishi and look forward to serving you again!

February 03, 2025

Oil change completed and vehicle courtesy inspection was completed. No immediate issues reported, just tires are almost dead and need replaced soon. More

by SISSYKTIMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Bell Road Mitsubishi responded

Hi there, Glad to hear your oil change and inspection went smoothly! Sounds like your car is in great shape! When you're ready for a new set, we’ll be happy to help. Thanks for trusting us with your vehicle!

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