Bell Road Mitsubishi - Service Center

They were prompt, with no hassle, and kept me informed on what was going on with my car what was going on with my car More

Salesperson was great. However, when it came time to utilize the 2 year limited warranty, not so much. I accidentally backed into a concrete pole and had to have my rear bu However, when it came time to utilize the 2 year limited warranty, not so much. I accidentally backed into a concrete pole and had to have my rear bumper fixed. I was told that they would replace the bumper. They did not. The new paint on the bumper does.not.match. A couple of the tabs where the bumper attaches to the frame were not done right. There's now a slight, but obvious, separation on the left side of the frame, whereas the right side is okay. I mean it's a $20,000.00 car, and a $500.00 co-pay for the insurance, and still didn't get it right. Disappointed 😞 More

Ray greeted me as I was in the door. We talked about the vehicle and a few concerns I had. He showed me and helped me to understand the issue. Offered a place for me to work while I wait We talked about the vehicle and a few concerns I had. He showed me and helped me to understand the issue. Offered a place for me to work while I waited. More

Very willing to help me solve the issue with my new vehicle. I appreciate the excellent customer service. vehicle. I appreciate the excellent customer service. More

Did a complete and professional job and service in my car and provided the needed explanations for all things needed. and provided the needed explanations for all things needed. More

I always receive great service when I take my vehicle there. Never have any issues. The only place I take my SUV. there. Never have any issues. The only place I take my SUV. More

I appreciate your very friendly, agreeable & helpful receptionist. Whatever the request, she had a positive statement! receptionist. Whatever the request, she had a positive statement! More

Professional throughout the service. Thank you to all tech service members that were involved. Thank you. Thank you to all tech service members that were involved. Thank you. More

Appointment set five stars Ray Excellent communication. Three hours & forty five minute wait for oil change. Also nothing was done what was said to be done in addition to prior issues when purchasing the v Three hours & forty five minute wait for oil change. Also nothing was done what was said to be done in addition to prior issues when purchasing the vehicle. More

Friendly, honest, trustworthy, and easy to work with. My advisor, Ray, can always be counted on. My advisor, Ray, can always be counted on. More