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Bell Road Mitsubishi - Service Center

Phoenix, AZ

4.6
754 Reviews

754 Reviews of Bell Road Mitsubishi - Service Center

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April 29, 2023

The worst place I could choose to buy, I paid more than 70,000 for a car that doesn't work, the tires don't work, the shock absorbers don't work and the alignment is wrong 2019 Chevrolet corvette Z06 I More

by elnavarrete88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antonio Martinez
Apr 29, 2023 -

elnavarrete88 responded

I bought it 3 or 4 weeks ago

April 26, 2023

The dealership is nice , the service area ig is good if your car is Mitsubishi any other car that isnt I wouldn’t recommend you take in for service:) More

by Kcervantes446
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aj Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2023

Standard service for an oil change. No other services on this visit. I would like to get a copy of the inspections and recommendations when the car is done. More

by SISSYKTIMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryne C
April 16, 2023

Excellent customer service. Effective and friendly staff members. I was in and out. No problems More

by tristaholiday5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryne C
April 16, 2023

It’s easy, time convenient, and you don’t have to wait outside in the sun. There’s been many times where my old car, I had to take it to the mechanic and wanted outside in the summer sun. Here in Mitsubis More

by brcuellar625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Nutt, Ryne C
April 16, 2023

Thank you to the best Customer Relations Manager Eddie who made sure I had a loaner while my new vehicle was tinted. The team from the lady behind the counter, the tech who did a great install, to the you More

by CEOTeam10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Himes
April 16, 2023

Always helpful, trustworthy and the only place I have ever serviced my vehicle. Can't say enough good about them! More

by rnkinaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2023

Aj and the team were able to identify damage to my vehicle that had happened at another oil change company. He personally spoke to their representative and now the cost of repair will be covered by th More

by bt1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony T
April 04, 2023

The staff are rude. Plus the man I was supposed to meet with never showed up. There’s always issues every time I go there. I regret buying a car from there. More

by COLENE_BOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abel Quinonez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Montez
Apr 07, 2023 -

Bell Road Mitsubishi responded

Hi Colene_boyd, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Thank you for taking my call, Eddie Himes.

April 02, 2023

Quick and courteous service. My experience was made even better by a free oil change and car wash. Thanks Bell Road Mitsubishi! More

by jpismail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Bell Road Mitsubishi responded

Jpismail, thank you for your kind review; we are happy to pass along your comments to the team here at Bell Road Mitsubishi!

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