Bell Road Mitsubishi - Service Center

I'm am pleased to say that AJ is great, you should clone him. All of your service advisers should take notes from him.. him. All of your service advisers should take notes from him.. More

Muy buena atencion, Siempre muy buena comunicación Eso me gustó, el único detalle que no hubo quien me llevara a casa me gustó, el único detalle que no hubo quien me llevara a casa More

The warranty work still isn't completed. The part was supposed to be in Monday, it has been several weeks. My car was not washed. I asked about some electronics that was never followed up on The part was supposed to be in Monday, it has been several weeks. My car was not washed. I asked about some electronics that was never followed up on. More

It is very clean and the emplotees are very nice and freindly to me. I liked the washing of my car. Hurray. freindly to me. I liked the washing of my car. Hurray. More

I'd like to start with Brianna the front desk receptionist. Pleasantly accommodating by scheduling me an appt the very next day due to my own lack of attention at the late hour near closing when receptionist. Pleasantly accommodating by scheduling me an appt the very next day due to my own lack of attention at the late hour near closing when I just absentmindedly ambled on in as if they were waiting just to see me.( I had a recall update...2 months late) and and luckily Brianna seemed energized even at the end of the day and did not disappoint with a courteous and pleasant demeanor. The next day Ray Garcia my service advisor not only explained the process but also came back to verify my approval before making changes and completely put me at ease and provided me with a list of upcoming service areas of concern. I ended up adding an oil change and actually look forward to visiting again. Very professional but quite familial and comfortable within what I can see is a work culture of consistent training and professional improvement with a hug for good measure. And then towards the end, they gave a Military discount towards my final bill. THEY get it! More

AJ is Amazing. Very knowledgeable and super helpful and very friendly. Always wants to make sure you understand what is going on and it's and to help calm you nerve Very knowledgeable and super helpful and very friendly. Always wants to make sure you understand what is going on and it's and to help calm you nerves however he can. More

Mitsubishi is always respectful to me and takes care of my car. Good job guys! my car. Good job guys! More

Welcoming,and I was appreciated as a customer. He Explained work to be done and futurework that should be compketrd. No pressure. . He Explained work to be done and futurework that should be compketrd. No pressure. . More

They tried to charge me $514 for warranty work. When I pushed back, all of a sudden it was covered! They would have let me pay them and collected the warranty money. What a scam. When I pushed back, all of a sudden it was covered! They would have let me pay them and collected the warranty money. What a scam. More

I traded in a perfectly good 2019 Mitsubishi For a 2019 Mercedes.This Mercedes broke down 1 week after purchasing it. This dealership has had the mercedes for 2 weeks With no update, nothing. I am definite Mercedes.This Mercedes broke down 1 week after purchasing it. This dealership has had the mercedes for 2 weeks With no update, nothing. I am definitely having buyers remorse.🤬 More