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Bell Road Mitsubishi - Service Center

Phoenix, AZ

4.6
895 Reviews

895 Reviews of Bell Road Mitsubishi - Service Center

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December 12, 2024

My vehicle gets done in a timely manner and always informed of what my vehicle needs. More

by yvonnea299929
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aj Nelson
Dec 12, 2024 -

Bell Road Mitsubishi responded

Thank you for your kind feedback! We're so glad to hear that your vehicle is serviced promptly and that our team keeps you well-informed about its needs. Your trust means a lot to us, and we look forward to continuing to take care of your vehicle!

December 12, 2024

Great service manager, I was a hour early and got me in right away even being booked. Cashier was great. More

by james.simons.1422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Bell Road Mitsubishi responded

Thank you, James, for sharing your positive experience at Bell Road Mitsubishi! We're delighted to hear that our service manager accommodated you promptly and that our cashier provided excellent service. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again!

December 11, 2024

Great service, friendly and honest. Always same experience for more than 13 years, will keep coming More

by dzrat10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Bell Road Mitsubishi responded

Thank you for your incredible loyalty over the past 13 years! We’re so glad to hear that you’ve consistently had great service and a friendly, honest experience with us. It’s always a pleasure to serve you, and we look forward to many more years of keeping you on the road!

December 10, 2024

Professional, Customer Service Oriented. Work done one my SUV well Executed. Will always continue to bring my Montero for all Repairs & Services. ‘Thank You Mitsubishi’ More

by bdesaboya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Bell Road Mitsubishi responded

Thank you for your kind words and loyalty! We’re thrilled to hear you had a great experience and that your Montero is in good hands. We look forward to continuing to provide excellent service for all your repair and maintenance needs. See you next time!

December 10, 2024

It was easy to make an appointment. Service was quick. The representative kept me informed through the whole process. More

by Golfwidow1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Bell Road Mitsubishi responded

Thank you for sharing your experience! We're so glad to hear that scheduling was easy, service was quick, and our team kept you informed throughout. Your satisfaction means a lot to us, and we look forward to assisting you again in the future!

December 04, 2024

The racist finance department CONSCIOUSLY AND DELIBERATELY reports FALSE, NOT UP TO DATE information to their lenders which cause SIGNIFICANT DELAYS in processing and closing the deal. Even the b More

by CARKEL2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The ENTIRE FINANCE DEPARTMENT
Dec 05, 2024 -

Bell Road Mitsubishi responded

Hi, Thank you for bringing this matter to our attention. We take these concerns seriously and deeply regret any frustration you experienced during your process. We would like to address this situation directly and resolve it as quickly as possible. Please contact us directly so we can investigate further and ensure a resolution.

December 04, 2024

Always a wonderful play to take my vehicle for service. I don't know how they do it but each time I come for an oil change it seems like it gets done faster and I am back in the road in no time. Great wait More

by Verusha1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Bell Road Mitsubishi responded

Hi, Thank you for sharing your experience! We're thrilled to hear that each visit to Bell Road Mitsubishi for service is quick and efficient. Our team works hard to ensure you’re back on the road in no time, and we’re glad you enjoy our waiting room and friendly staff. We look forward to serving yo u again!

December 02, 2024

thank you. ..always easy to schedule and bring my vehicle in for service here! Much appreciated! More

by rnkinaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Bell Road Mitsubishi responded

Thank you for the great feedback! We’re so glad to hear that scheduling and bringing your vehicle in for service is always easy. We truly appreciate your continued trust and look forward to seeing you again!

Dec 04, 2024 -

Bell Road Mitsubishi responded

Thank you for your kind words! We’re so glad to hear that scheduling and servicing your vehicle with us is always easy. Your support means a lot to us, and we look forward to serving you again in the future!

November 30, 2024

Everything went fine. The facility improvements were nicely done. Staff was friendly. Blah, blah, blah. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Bell Road Mitsubishi responded

Thank you, Bob! We’re glad everything went smoothly and that you noticed the facility improvements—we’re proud of them! We appreciate your sense of humor and your kind words about our friendly staff. Looking forward to seeing you again!

November 28, 2024

To be honest, I just think the dealerships are more expensive unnecessarily more expensive so it’s no one person. It’s not the department. It’s not that individual dealership just overall historically More

by ross390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna ?
Dec 02, 2024 -

Bell Road Mitsubishi responded

Thank you for your honest feedback, Ross! We’re glad to hear you’re pleased with the quality of work, customer service, and overall experience. We understand your concerns about pricing and truly appreciate your thoughtful perspective. Your satisfaction is important to us, and we’ll continue striving to provide great value while delivering top-notch service. Thanks for the kudos!

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