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Bell Road Mitsubishi
Phoenix, AZ
2,090 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,090 reviews
Verified Customer
March 21, 2023
We want to thank Wisam for the congenial transaction on our certified pre-owned 2019 Mitsubishi Outlander SEL. Very professional. The only disappointing part was that the service department fell short on our certified pre-owned 2019 Mitsubishi Outlander SEL. Very professional. The only disappointing part was that the service department fell short on the certified inspection. As we went to start the car to leave with it, the battery was dead. Upon the service tech testing the battery it was found to be at the end of its useful life. It was the original battery and that should have been a clue that there wasn't much left in it. On the positive side, it was replaced with a new battery (only a 2-yr battery though). There were also three clips missing that held parts in place in the engine compartment near the front. We brought this to their attention when it should have been found during servicing prior to selling. Th service tech who took care of the battery and clips were great. But we think the inspection process is lacking and deserves looking into. This should not have happened. Also, the car had 1,070 more miles on it than the information that was presented to us before and during the sale. This reduces the warranty life by that amount. The dealership facility is clean and inviting. Overall, we are satisfied with the car, our salesman, and the service techs who assisted us. Also, thanks to Scott for the help he provided with some confusion early on. In spite of the shortcomings with the certification inspection, we would try using the service department in the future based on our experience with the techs who took care of the problems mentioned. More
by carskadonl
Employees Worked With
Wisam Khaleefa, Gregory Cabuslay, Scott Collins
March 19, 2023
They are really good, the floors were clean and shiny. Fast service and honest recommendations for needed work on vehicles. Fast service and honest recommendations for needed work on vehicles. More
by GERELLOBURRIS
March 18, 2023
Has kept my car running over 120000 miles with just regular maintenance. They take care of me and my car. Very helpful. regular maintenance. They take care of me and my car. Very helpful. More
by dougvv80
March 18, 2023
Don't force people to write a review like an assignment. I'll never do another review for your again. AJ is great though. I'll never do another review for your again. AJ is great though. More
by Phil.walls
March 15, 2023
This dealership always gets it right for me! I’m always pleasantly surprised. Thank you. I’m always pleasantly surprised. Thank you. More
by Jillster47
March 14, 2023
John was great. Was a very good experience with Bell Road Mitsubishi, very helpful and friendly staff John Bonasera was great very helpful and professional great cu Was a very good experience with Bell Road Mitsubishi, very helpful and friendly staff John Bonasera was great very helpful and professional great customer service More
by Urszula Piech
Employees Worked With
Gregory Cabuslay, Johnny B
