Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bell Road Mitsubishi
Phoenix, AZ
1,936 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,936 reviews
May 30, 2023
It was very nice working with Paul at Bell Road Mitsubishi. There was no pressure and he wanted to make sure we got a good deal that worked for us. Mitsubishi. There was no pressure and he wanted to make sure we got a good deal that worked for us. More
by Thurk2003
Employees Worked With
Elmo (finance), Paul Chavez Sr
May 27, 2023
It's so easy and very quick when I have a problem on my car. I went walk in to their shop and right away they resolved the problem. car. I went walk in to their shop and right away they resolved the problem. More
by roilo_ed0411
Verified CustomerMay 27, 2023
Great customer service, friendly, knowledgeable explained issues giving options. I would recommend everyone to Bell Mitsubishi, issues giving options. I would recommend everyone to Bell Mitsubishi, More
by WIZANDMUF
May 27, 2023
Our salesman, Scott Collins, worked with us and got us a great deal on our trade in and new vehicle. He was so easy to work with and had a great sense of humor. He showed us the ropes on our new car. The ov great deal on our trade in and new vehicle. He was so easy to work with and had a great sense of humor. He showed us the ropes on our new car. The overall experience was terrific. We would definitely recommend this dealership. Thank you Bell Road Mitsubishi and Scott Collins! We LOVE our new car! More
by jamesgang46653
Employees Worked With
Scott Collins
May 17, 2023
Do not buy a car here unless you absolutely have to. Yes, they will finance you with bad credit. But I looked at 2 cars. One had a 2 foot long Crack in the windshield. And bird poop on it. The other was Yes, they will finance you with bad credit. But I looked at 2 cars. One had a 2 foot long Crack in the windshield. And bird poop on it. The other was in good condition. I wanted the one that was in good condition. They were similarly priced. I was told it would cost an extra 1200 in down payment for the decent car. So first, I didn't get the car I wanted, I got the car they wanted to unload. They didn't even bother to offer to wash the car, which honestly is standard practice when you buy a car. On top of that, the very next day I get a call telling me I had an 800 dollar "pick" payment on top of the down I had already given them. I told them no that was not in my contract. The lady insists she has a copy right in front of her. An outright blatant lie. I went out to check my copy, and no there is nothing in there about a pick payment. Call back and ask for a manager. I was informed they don't transfer to managers. Great customer service. Finally resolved the problem by getting them to admit they hadn't applied My payment More
by Matthew.alberta79
Employees Worked With
Paul
May 17, 2023
I felt blown off. I came in for a specific review of my battery to check its health and was told it’s not showing codes so it’s not wrong. Then attempted to sell me a I came in for a specific review of my battery to check its health and was told it’s not showing codes so it’s not wrong. Then attempted to sell me a 300$ review that would really tell me the health and life of my battery. I don’t understand how 50% battery life on my phev is “normal” on a 4 year old car with 60k miles. Pretty disappointing they wouldn’t do more to troubleshoot or make me a satisfied customer without the upsell. Guess that is how you can behave when you’re the only Mitsubishi dealer in Phoenix. More
by mountainmike11
Employees Worked With
