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Bell Road Mitsubishi
Phoenix, AZ
2,057 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,057 reviews
December 01, 2017
Purchased 7 vehicles in my time! Love this place! always a great selection. Friendly staff. Straight shooters. Sent my whole family there! They recently revamped and everything looks Love this place! always a great selection. Friendly staff. Straight shooters. Sent my whole family there! They recently revamped and everything looks and feels great! More
by Dilly Dilly
Employees Worked With
Adam and Dylan
June 28, 2017
The best experience ever! I know people usually leave bad reviews, but this one is a blessing! In January 2017, I was in need of a vehicle. I had my eyes and heart set on a Man I know people usually leave bad reviews, but this one is a blessing! In January 2017, I was in need of a vehicle. I had my eyes and heart set on a Manual Mitsubishi Lancer or Eclipse. I filled out an application online and Mich called me and told me that with my trade and 1k down I could have what I wanted. My wants were: Bluetooth audio/hands-free calling, manual transmission, remote entry, and alarm. Well, the only thing on the list I didn't receive was manual transmission! Instead I got tinted windows (a must in AZ), my favorite car color, back up cam, a spoiler, and fog lights (monsoon season must). Not only that it was BRAND NEW! My credit isn't great at all, but was able to lock in a price that was affordable. Mich, is definitely one of the greatest PEOPLE on staff. The con of this story is my alert on my digital screen has always said "low-tire pressure" since I drove it off the lot. I did notice there wasn't NO2 in the tire, so I figured it may just be air in there and it would fluctuate. When it did not, I went to the service department and they said there was a nail in my tire (which I checked for due to construction at my workplace), but even so I let them know before I drove off the lot that was an issue. They still wanted me to replace the tire. Overall, I had the BEST purchasing experience here and they were super patient with my trade-in. More
by RiddleMeThis86
Employees Worked With
Robert Michaud
February 09, 2017
not good We did not go the dealer ourselves but sent our son. He said the car was very nice like new. When we called to make an offer, the dealer said that the We did not go the dealer ourselves but sent our son. He said the car was very nice like new. When we called to make an offer, the dealer said that the price was over 12000 out the door when the original price listed was 9700. A bit much for tax and license and clean up. Not selling the car to us! More
by dfyogi
Employees Worked With
na
January 09, 2017
Bait and Switch They advertise in the online trades one price and is jacked up when you get there. Actually told my daughter that sure they do that to get you to co They advertise in the online trades one price and is jacked up when you get there. Actually told my daughter that sure they do that to get you to come to the dealership More
by ConcernedDAD
Employees Worked With
Unknown but not the nice sounding lady from first phone contact
September 28, 2016
Poor service I originally went to mark mitsubishi to check out a 2012 Subaru wrx that they had for sale in the first week of February 2016. I purchased the vehicle I originally went to mark mitsubishi to check out a 2012 Subaru wrx that they had for sale in the first week of February 2016. I purchased the vehicle and didnt know multiple hidden issues where present, I took the vehicle back within 7 days of purchase and they refused to cancel my agreement and take the vehicle back. Eventually they told me they trade it back for a base model lancer 2015 charging full price when it's the previous years model. I didn't have to much time I lived far away, they put me in a new vehicle but the receipts have no descriptions of what I paid for. The sales associates didn't seem to want to help me out. All I wanted is to be satisfied with my purchase, now I'm stuck with a car Im not satisfied with or didn't want originally. The associates clearly where trying to lock me into the sale and didn't ensure I was satisfied with my purchase. More
by Zhondaz
Employees Worked With
Marco and Adam
August 30, 2016
worst customer service ever. I went into to test drive outlandish sport and to see about trading in my two car Saturday. I was on their lot and in the show room for nearly half an I went into to test drive outlandish sport and to see about trading in my two car Saturday. I was on their lot and in the show room for nearly half an hour.... Not a single sales representive. Could be bother to say hi to me or even acknowledge i was there to give them my business.... So when i was tettering between giving them my business and their competitor's i have to choose the competitor. More
by pjknox
Employees Worked With
N/A
November 11, 2015
DO NOT trust them I recently pick up a used vehicle here a couple weeks ago, I have been searching and comparing prices on the web with varies of dealership. I got in t I recently pick up a used vehicle here a couple weeks ago, I have been searching and comparing prices on the web with varies of dealership. I got in touch with Brandon which was one of their internet sales rep. We email back and forth a few time as I had some questions with the vehicle I am interested in. We set up an appointment so we can discuss about my interest, I arrived there around 7pm. One of the rep said Brandon left for the day so I got in touch with another rep, no biggie. We discuss about what I wanted to do with my vehicle, we came to a deal, I was going to return this week to make the deal. Brandon emailed me thanking me for stopping in, I told him I would be in a couple of day to do the trade. I asked him a few question about the vehicle, any issues, accident etc. His respond was "the car is great with no issues at all". I said perfect I will be in tomorrow, we made another appointment. I arrived the following day to find out Brand left for the day again even tho we made an appointment, seems like Brandon doesn't exist and he just a virtual dummy to take the blame. We got set-up with the trade and left with another rep. When I got home I have found that the right side mirror doesn't fold in like the left and it flaps when I drive, very unsafe since I can not see my right side. I told it back to get it check out my the dealer, the GM said that they do not cover it since its not a safety concern. How is it not a safety concern when my right mirror is flapping around when driving? All in all DO NOT buy a vehicle from this place and DO NOT trust them. I will not be coming or referring anyone More
by Ant0906
Employees Worked With
Brandon
