Bell Road Mitsubishi

My wife and I were browsing for a new vehicle and thankfully we had Brett as our sales person. He listened to our needs and was very knowledgeable. No pressure sales tactics, just informative. Defini thankfully we had Brett as our sales person. He listened to our needs and was very knowledgeable. No pressure sales tactics, just informative. Definitely made the entire experience more enjoyable. 5 stars! More

Everytime I make an appointment for an oil change I have to wait 2 hours? This is was the 2nd time. What is the point of having an appointment? to wait 2 hours? This is was the 2nd time. What is the point of having an appointment? More

Chris is very polite and takes the time to explain what is needed before giving you the price. Highly recommend! Appreciate the prompt attention and service. is needed before giving you the price. Highly recommend! Appreciate the prompt attention and service. More

I found my truck and had the best service! Mike was very friendly and gave me the best deal. It was quick and I was not in there all day. Great job guys and thank you friendly and gave me the best deal. It was quick and I was not in there all day. Great job guys and thank you More

The service department is great, everyone is very friendly and helpful. They are very knowledgeable and get the job done right the first time. I would recommend everyone to take their car here for se friendly and helpful. They are very knowledgeable and get the job done right the first time. I would recommend everyone to take their car here for service More

Buyer Beware! I had a terrible experience with the internet sales department at this lot. I found a vehicle I was interested in online and sent a message to the on I had a terrible experience with the internet sales department at this lot. I found a vehicle I was interested in online and sent a message to the online sales department. I was contacted by a sales representative and we made arrangements for me to come over at 8pm. I was told the vehicle would be ready for me to look at. When I arrived, the person I was communicating with wasn't there and the sales manager said he'd show me the vehicle, instead. As I approached the vehicle, I immediately noticed it was a different color from what I saw online. The manager said the pictures I see online are stock photos. That sounded like false advertising to me. I began to question other details about the vehicle. The sales manger seemed a little irritated and he said the vehicle just arrived at the lot and he didn't know anything about it. Upon closer inspection, I realized the vehicle was a completely different trim level. Basically, it was the wrong vehicle and the sales manager was probably making stuff up to cover for their mistake. He wasn't even sure if the vehicle I was interested in was on the lot. I wasted time and gas driving over to this car lot. Be careful dealing with these people. They are sloppy and prone to lie. More

Great Experience I have nothing negative to say about this dealership. From the minute I entered the door my salesperson greeted me and had the car already pulled up a I have nothing negative to say about this dealership. From the minute I entered the door my salesperson greeted me and had the car already pulled up at service. The manager was completely transparent though out the entire transaction and was completely focused on me the entire time I was there. I had a trade in which they were more than fair on what they offered me. The manager also waived all reconditioning and dealer add on fees. When it came time to sign, they accommodated mine and my wife's busy schedule by delivering the car and signing the docs at our home. Overall, I am very pleased with my purchase and the customer service I received here. I wouldn't hesitate to buy another vehicle from this dealership. More

crappiest dealership I have ever felt with purchased a truck on 3-21-19 dealership was told PRIOR to completing purchase that it would be going back to Wisconsin in 3 days. loan would be SHORT purchased a truck on 3-21-19 dealership was told PRIOR to completing purchase that it would be going back to Wisconsin in 3 days. loan would be SHORT TERM. paid vehicle off on 4-4-19. dealership had plated the truck in Arizona since I have an arizona residence. temporary plates issued thru may 5, 2019. CALLED dealership 2 times questioning my plates not being here ( they were given my Wisconsin address at Time of purchase). finally after contacting the arizona DMV and finding out that MARK MITSUBISHI HAD NEVER EVEN DID ANY OF THE PAPERWORK AS OF MAY 1ST!!! I called dealership back AGAIN!! since my temporary plates were expiring on may 5th and I had NOT RECIEVED my regular plates. THEIR EXCUSE WAS ( 1st ) it was out of there hands and up to the state. I Called the STATE and again verified they AGAIN told me that the dealership HAD NEVER completed ANY of the paperwork to transfer the vehicle FROM MARCH 21ST!!! called dealership back and talked with different manager he said that they ALWAYS wait til the last minute. I said that is ridiculous and I have expiring in 3 days temporary plates and NO permenent plates that I should have had A LONG time go!! they finally overnighted some new plates to me but I had to drive on EXPIRED TEMP plate for 4 days due to their lack of expediting paperwork as they should have!! It is now May 20,2019 and I still DO NOT HAVE MY TITLE!! no one will answer my questions they keep pushing me off on someone else!! filing a complaint to you and if there is anyone else that I canned should file with please let me know!! very disgusted with this dealership and the fact that I had to DRIVE ILLEAGLLY do to their negligence !!! More

Great buying Experience We bought a used Explorer from Mark Mitsubishi this week. We made them work for the deal and they did! Quentin was our salesman and was extremely easy We bought a used Explorer from Mark Mitsubishi this week. We made them work for the deal and they did! Quentin was our salesman and was extremely easy and no stress to work with. Adam, the sales manager was so easy to work with as well. They did some leg work to get a deal we were happy with and recommend Mark Mitsubishi to anyone! More

Bought 7 I have bought several vehicles in my lifetime and in the past year and a half, My family and I have purchased 7 vehicles. Mirage, Galant, Outlander Sp I have bought several vehicles in my lifetime and in the past year and a half, My family and I have purchased 7 vehicles. Mirage, Galant, Outlander Sport, Outlander, Mazda6, Audi A4. Excellent sales staff with a service department to support them. Great team, great people. More