Bell Road Mitsubishi
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Poor service I originally went to mark mitsubishi to check out a 2012 Subaru wrx that they had for sale in the first week of February 2016. I purchased the vehicle I originally went to mark mitsubishi to check out a 2012 Subaru wrx that they had for sale in the first week of February 2016. I purchased the vehicle and didnt know multiple hidden issues where present, I took the vehicle back within 7 days of purchase and they refused to cancel my agreement and take the vehicle back. Eventually they told me they trade it back for a base model lancer 2015 charging full price when it's the previous years model. I didn't have to much time I lived far away, they put me in a new vehicle but the receipts have no descriptions of what I paid for. The sales associates didn't seem to want to help me out. All I wanted is to be satisfied with my purchase, now I'm stuck with a car Im not satisfied with or didn't want originally. The associates clearly where trying to lock me into the sale and didn't ensure I was satisfied with my purchase. More
worst customer service ever. I went into to test drive outlandish sport and to see about trading in my two car Saturday. I was on their lot and in the show room for nearly half an I went into to test drive outlandish sport and to see about trading in my two car Saturday. I was on their lot and in the show room for nearly half an hour.... Not a single sales representive. Could be bother to say hi to me or even acknowledge i was there to give them my business.... So when i was tettering between giving them my business and their competitor's i have to choose the competitor. More
DO NOT trust them I recently pick up a used vehicle here a couple weeks ago, I have been searching and comparing prices on the web with varies of dealership. I got in t I recently pick up a used vehicle here a couple weeks ago, I have been searching and comparing prices on the web with varies of dealership. I got in touch with Brandon which was one of their internet sales rep. We email back and forth a few time as I had some questions with the vehicle I am interested in. We set up an appointment so we can discuss about my interest, I arrived there around 7pm. One of the rep said Brandon left for the day so I got in touch with another rep, no biggie. We discuss about what I wanted to do with my vehicle, we came to a deal, I was going to return this week to make the deal. Brandon emailed me thanking me for stopping in, I told him I would be in a couple of day to do the trade. I asked him a few question about the vehicle, any issues, accident etc. His respond was "the car is great with no issues at all". I said perfect I will be in tomorrow, we made another appointment. I arrived the following day to find out Brand left for the day again even tho we made an appointment, seems like Brandon doesn't exist and he just a virtual dummy to take the blame. We got set-up with the trade and left with another rep. When I got home I have found that the right side mirror doesn't fold in like the left and it flaps when I drive, very unsafe since I can not see my right side. I told it back to get it check out my the dealer, the GM said that they do not cover it since its not a safety concern. How is it not a safety concern when my right mirror is flapping around when driving? All in all DO NOT buy a vehicle from this place and DO NOT trust them. I will not be coming or referring anyone More