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Bell Road Mitsubishi

Phoenix, AZ

4.7
2,026 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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1901 E Bell Rd

Phoenix, AZ

85022

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Showing 2,026 reviews

December 17, 2021

Kiarra deserves 5 stars. Kris Reed was rude and hung up on my co worker. My company owns 25 Ford transit vans and he was so rude to us saying that he didn’t have to treat us with respect because “we both More

by tamara6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Reed deserves no stars, Kiara Ruiz, Chris Reed, Hayden Calder
Dec 19, 2021 -

Bell Road Mitsubishi responded

I am truly embarrassed by the way Chris made you feel and I can assure I am working on this. It is never our intent to let anyone feel unappreciated , and I am happy you hung in there with us. Kiara is an asset to this company and represents what we are as a company. Please feel free to contact me at ehimes@bellroadmitsubishi.com or call 623-792-1933 I strive to have a long lasting relationship with all of our customers.

December 17, 2021

Always fast efficient service, with quality friendly staff in the front office! A J has always been on top of things and is the biggest part of the service department, that has me coming back, not only More

by RLINN5501
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Bell Road Mitsubishi responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 17, 2021

Buying a car can be a headache. With Bell Road Mitsubishi it was a breeze! My Sales Professional, Greg Carey, was human-natured - not the usual "in it for the buck" type of person you'd associate with a Deal More

by Happy Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chet Stens, Greg Carey
Dec 21, 2021 -

Bell Road Mitsubishi responded

Happy Guy, we are so happy to read such a great review about Bell Road Mitsubishi!

December 16, 2021

Excellent Service! Timely and friendly. I was very impressed that my oil change was free, and they advised me to wait on tire rotation when it would be more effective. More

by gildat
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Verdugo
Dec 19, 2021 -

Bell Road Mitsubishi responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 16, 2021

I believe the young man was Hayden very professional and attentive to all my needs.Chip was also great, they both deserve raises. Also it’s not often the general manager Ed comes and check to if all your ne More

by lorettab54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Saggau, Hayden Calder
Dec 19, 2021 -

Bell Road Mitsubishi responded

It was my pleasure meeting you and your family especially ED we will always be here for you!!!! Eddie Himes CRM

December 15, 2021

Good knowledge technician, prompt service and always friendly .I bought my outlander 07 still going there for service More

by namapokhrel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Verdugo, Yahaira Stucky, Jennifer Juaraz
Dec 17, 2021 -

Bell Road Mitsubishi responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 13, 2021

Wow! Chip was hands down the best salesperson I have ever had the pleasure of working with! He and his finance guys (both named Greg, and equally wonderful) stayed at least two hours after closing to help us More

by Lhaal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Saggau
Dec 17, 2021 -

Bell Road Mitsubishi responded

Lhaal, we're happy you found our staff to be so supportive during your experience here at Bell Road Mitsubishi.

December 13, 2021

the noise (two or more different sources of music/advertisement/TV) in the waiting room is unbearable. More

by ALEXANDER.HENN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Verdugo
December 10, 2021

I was traveling back home to Texas and needed my oil change and tire rotation. I had a 4pm appointment arrived early and they got my vehicle done fast. And ahead of my appointment time. More

by MPIGAO25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2021 -

Bell Road Mitsubishi responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 08, 2021

Amazing. They take care of everything for you. And they treat you like a person, nit a number. More

by Pierre A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Reed
Dec 08, 2021 -

Bell Road Mitsubishi responded

Chitownboy1984, thank you for your kind review; we are happy to pass along your comments to the team here at Bell Road Mitsubishi!

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