Bell Road Mitsubishi
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Best customer service! They understand and make connections with customers. It’s very comforting because as a first time buyer coming here, I was in the best hands. They understand and make connections with customers. It’s very comforting because as a first time buyer coming here, I was in the best hands. More
Felt like I was rushed through the process, zero incentive to actually work on the things diagnosed and told to go elsewhere to get things fixed. incentive to actually work on the things diagnosed and told to go elsewhere to get things fixed. More
Walked in on a Sunday, drove out in a new car the following Friday. Hayden was in constant contact with me throughout the process. Made the decision to purchase a lot easier. following Friday. Hayden was in constant contact with me throughout the process. Made the decision to purchase a lot easier. More
Best dealership in the Valley, David C. Treated us like family...the car sold itself. David went above and beyond to make sure our needs were met. I will be back because service here is EXC Treated us like family...the car sold itself. David went above and beyond to make sure our needs were met. I will be back because service here is EXCELLENT! More
Chris has been taking care of me and my vehicle since I bought the car from Bell rd Mitsubishi, He recognizes me and my car and is very attentive my needs. The only concern I had was a bad battery again bought the car from Bell rd Mitsubishi, He recognizes me and my car and is very attentive my needs. The only concern I had was a bad battery again the last one only lasted 9 months. More
AVOID THIS PLACE AT ALL COSTS. KIARA THE SALES PERSON USED DISTORTION AND SAID WE NEEDED TO BUY THE EXTENDED WARRANTY. That without it we could NOT make that purchase. We unfo KIARA THE SALES PERSON USED DISTORTION AND SAID WE NEEDED TO BUY THE EXTENDED WARRANTY. That without it we could NOT make that purchase. We unfortunately fell for that and became aware of the distortion after we made the purchase. They take advantage of people who need a car. I CLEARLY ASKED HER TWICE IF WE REALLY COULD NOT GET THE CAR WITHOUT BUYING THE EXTENDED WARRANTY (3grand) Once we put a complaint One of the managers said they do that in order to make more money that we aren’t the first. Please be careful as this place is filled with Snakes. No one here is here to help you, they are greedy and will rank up interest even though you have an approval and a set apr from a bank. Not to Mention they scam you with overcharges. They will Manipulate you, and use distortion. ALSO do not know how to do their job when it comes to doing a car detail, they said our car was Detailed and ready to go… it was not.. the wheels had curb rash and they “fixed” it after but whatever they used peeled right off… Very poor job to say the least. Our car came with some tpms issues and it was difficult to get it fixed, a lot of back and fourth on their end. They don’t care as they make the sale and after the sale. And by the way Kiara you are sneaky, untrustworthy and the courage you have to lie to someone face is disgusting. More
I called for a replacement of a new tire, went there and immediately, a technician performed the service. It did not take a long wait and we were done. Good job Bell Road Mitsubishi. This Branch always do immediately, a technician performed the service. It did not take a long wait and we were done. Good job Bell Road Mitsubishi. This Branch always do tune up and any services when needed with my Mitsubishi G-4 and everything were done properly and promptly More
3 hours wait time and $430. 00 to have ONE key fob made!!! Outrageous pricing and nothing offered as far as water or a snack except for vending machines. Seats all crammed togeth 00 to have ONE key fob made!!! Outrageous pricing and nothing offered as far as water or a snack except for vending machines. Seats all crammed together in waiting area with no visual concern of Covid transmission. No other option to have a fob made elsewhere and they only had one available. I knew it was going to hurt but good grief, it's not rocket science.Then all customers are told to give 5 star reviews during the payment transaction. Sure thing.Understaffed and overworked service reps because a 10.30 appt. is given to 10 people apparently. Pack a lunch. More