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Bell Mitsubishi - Service Center

Rahway, NJ

4.7
35 Reviews

35 Reviews of Bell Mitsubishi - Service Center

Sort by
November 21, 2022

Worked with us and guaranteed us walking out with a brand new car excellent love it More

by Jujulisa68@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Morales
November 07, 2022

They try, I have no problem with the people, just the way they conduct business. First time I was here for service, they did brakes and drive belt, I specifically made this second appointment so I could wait More

by Elbuster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Someone else
October 24, 2022

Jammal was a great help getting the perfect car for us in a quick timely manner ! Will come here for any future car we need. More

by Zaeed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Velez, Jammal Watson, Oscar Cardoza
September 27, 2022

Steven went out of his way to help me trade in my old car and get into a brand new 2022 outlander sport, can’t thank you enough Steven, thank you again! More

by alex3790
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Jaquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Monroy, Juan Arana, Oscar Cardoza
August 31, 2022

Good mechanical service, clean facility, nice staff and variety of cars with good prices, it was a good experience More

by Jalgalarza1
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Isaias Viteri
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2022

Very dissatisfying service! ! Told them to do tire rotation and oil change, I'm not sure about oil change but tire rotation they 100% did not do whatsoever, but still charged me More

by anatoliy_milan
Recommend Dealer
No
Employees Worked With
Joseph Insera
August 18, 2021

Bell Mitsubishi has very qualified and outstanding employees. They are very helpful when you get your car serviced, or if you are looking for a new car they are polite from the time you walk in the do More

by AWJSLJ123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharnell James
Aug 19, 2021 -

Bell Mitsubishi responded

Hello! Thank you for the kind words that you have for our staff! We know that our staff are always looking for ways to go the extra mile for our customers and we love reading feedback about them. We know how much stress there can be getting your car serviced, so by staying in constant contact with you and explaining what we do thoroughly, we hope to make the experience smooth and stress-free. If there are any other questions or concerns that you have about your vehicle, we're only a phone call away, so please don't hesitate to reach out! Please take care, stay safe, and we'll see you next time!

May 10, 2021

Home~Sweet~Home Luis Lebron, Service Manager ~ ROCKS! Home~Sweet~Home Luis Lebron, Service Manager ~ ROCKS! He is QUICK on his feet, as in: extremely knowledgeable, professional, quick turnaround, cor More

by Solitaria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
They are all great employees ! They make you feel at home.
May 11, 2021 -

Bell Mitsubishi responded

Hi Solitaria! We appreciate the positively glowing review! We're incredibly glad to hear that Luis was able to assist you so well in getting your service needs met! He is a true professional that knows how valuable your time is and knows how stressful getting maintenance done can be! He explains things thoroughly so you are closer to your vehicle than ever before and will take any concern you have seriously, no matter how small it may seem. If you have any further concerns or questions about your vehicle, please don't hesitate to get in touch with us! We'd be more than happy to help! Until next time, take care and stay safe!

May 11, 2021 -

Solitaria responded

I meant every word. Solitaria. 😇

September 11, 2020

This is the nicest and most stand up service department I have come across. Just honest work and extremely polite. I drive over an hour to have my outlander sport serviced here and there are other Mitsubishi More

by KidsaPitcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felix , Frank , Chris
Sep 17, 2020 -

Bell Mitsubishi responded

Hello! Thank you for all the kind words! Our staff understands that a lot of stress can come along with getting your vehicle serviced. However, by getting things done quickly and efficiently while keeping you informed on the status of the vehicle, we look to remove some of that stress from the experience! Frank and Felix are fantastic members of the team and we're incredibly glad to have them with us! Please be sure to get in touch with us if you have any other concerns about your vehicle. Stay safe and take care!

May 25, 2020

They try to strongarm or guilt you into unnecessary maitenance on your car everytime you bring it in for a routine oil change. What a headache. More

by ca101002
Recommend Dealer
No
Employees Worked With
Nelson
Jun 03, 2020 -

Bell Mitsubishi responded

Hello, I apologize for the poor experience that it seems you had with us. When our technicians recommend further maintenance, they do so out of concern for you and your vehicle when you are on the road. We would not push you for unnecessary repairs if our technicians didn't recommend it. If you have any additional concerns, please reach out to me and I would be happy to help you. I'm looking forward to hearing from you. Joe Inserra Parts Manager BellParts@BellMitsubishi.com