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Bell Honda - Service Center

Phoenix, AZ

4.3
1,177 Reviews
Call Service Center (602) 490-8877

1,177 Reviews of Bell Honda - Service Center

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July 25, 2024

Josh is the best service manager I’ve ever had and the main reason I take my car to be serviced at Bell Honda!!!!!!! He is knowledgeable and friendly and trustworthy! More

by DINGOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Bell Honda responded

Thank you for your wonderful feedback! We’re thrilled to hear that Josh has made such a positive impact on your service experience. We’re proud to have him on our team and are delighted that his knowledge, friendliness, and trustworthiness have earned your loyalty. If you need anything else, just let us know!

July 25, 2024

I’ve seen many service tech’s at Bell Honda and other locations. He’s so thorough, great communicator, and genuinely wants to do what’s best for you (while understanding your budget.). I would send anyo More

by CLIFTONE1311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Bell Honda responded

Thank you for your kind words! We’re delighted to hear that Josh provided such thorough and thoughtful service. It’s great to know his communication and understanding of your needs made a positive impact. We truly appreciate your recommendation and look forward to assisting you again at Bell Honda!

July 24, 2024

Faith was very kind & prompt. She kept me informed and called with the estimate. Thank you More

by Denise Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith
Report | Print
Jul 30, 2024 -

Bell Honda responded

Thank you for sharing your experience! We’re glad to hear that Faith was kind, prompt, and kept you well-informed. Your feedback is greatly appreciated, and we’ll make sure to pass along your thanks to Faith. We look forward to serving you again!

July 24, 2024

Excellent service from Brandon I was a walk in took care of my needs so friendly will be back! More

by heidi_mbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carillo
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Jul 30, 2024 -

Bell Honda responded

Thank you for the kind words! We're thrilled to hear that Brandon provided excellent service and took care of your needs. We're looking forward to your next visit and are here to help with anything else you might need. Have a great day!

July 24, 2024

Brandon was our service writer. He greeted us took our information. Very pleasant. He also replaced a missing splash shield screw for us. More

by RLWALBORN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Reyes
Report | Print
Jul 29, 2024 -

Bell Honda responded

Thank you for sharing your experience! We’re delighted to hear that Brandon provided excellent service and took care of the missing splash shield screw. If you need anything else or have further questions, don’t hesitate to reach out. We look forward to assisting you again!

July 24, 2024

Brought vehicle in for oil change. I said I was having possible issues with the brakes and please check it out. Mechanic confirmed my suspicions. Got everything taken care of in 1 trip More

by skilos2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2024 -

Bell Honda responded

Thank you for your feedback! We're glad to hear that we were able to address both your oil change and brake concerns in one visit. If you have any more issues or need further assistance, don’t hesitate to reach out. We're here to help!

July 24, 2024

Was able to get me out hours earlier than what was initially told to me More

by Kyla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ
Report | Print
Jul 29, 2024 -

Bell Honda responded

We’re glad to hear that we could get you out earlier than expected! We always aim to provide efficient and timely service for our customers. If you have any more needs or questions in the future, feel free to reach out. Thanks for your feedback!

July 24, 2024

The service appt was at 7am, vehicle promised at 12pm, it was done a little after 10am. More

by jcv0761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know his name, he helped me getting the car back since josh was busy.
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Jul 29, 2024 -

Bell Honda responded

Thank you for your feedback! We’re glad to hear that your vehicle was completed ahead of schedule. If you have any further needs or questions, feel free to reach out. We appreciate your patience and look forward to serving you again!

July 24, 2024

Good service wait time was long but I do wish I got updates during my service More

by AUTUNNBUIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tj
Report | Print
Jul 29, 2024 -

Bell Honda responded

Thank you for your feedback! We understand the importance of timely updates during your service. We'll work on improving our communication to keep you better informed. If you have any other concerns or need assistance, please let us know!

July 24, 2024

Bell honda has good customer service, nice and cool waiting room and quick service provided. More

by MJ_RAIZOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Dunmire
Report | Print
Jul 29, 2024 -

Bell Honda responded

Thank you for the positive feedback! We're delighted to hear you enjoyed our customer service, waiting room, and quick service. If you need anything else, feel free to reach out. We look forward to serving you again!

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