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Bell Honda - Service Center

Phoenix, AZ

4.3
1,079 Reviews
Call Service Center (602) 490-8877
Today: 7:00 AM - 6:00 PM Open Now
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1,079 Reviews of Bell Honda - Service Center

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August 10, 2024

Helpful folks. Still haven’t received the Weathertech stuff I was promised when I purchased the vehicle More

by gosteelers75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Barrino
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August 10, 2024

I went in to get my radio checked before . A they said nothing was wrong . Take it in again but know they said it’s bad need to be replace! I have no warranty and have to pay! My appointment More

by martinezrosy12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven in service department
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Aug 20, 2024 -

Bell Honda responded

It’s clear that your visit did not meet the standards we strive for, and we appreciate your feedback. We are concerned about the service delays, lack of communication, and the issues you mentioned. To address this further and work towards a resolution, please contact Trish Viramontez at TViramontez@vtaig.com. Your input is valuable in helping us enhance our service.

More
August 10, 2024

TJ is an excellent service advisor, and the folks that work on my car always do an awesome job fixing it right, and making sure it is in tip top shape. More

by PFEDDERSEN75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalal "AJ" Ahmadzai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 10, 2024

Great service with very professional staff. Informed of all aspects of vehicle inspection and fully answered any questions that I had in reference to said inspection. More

by BOB.LEE.48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalal "AJ" Ahmadzai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner
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August 10, 2024

Very average service. I made an appointment , was texted a confirmation and they didn’t have my appointment in their records when I arrived. However they did get me in wit More

by dougpohle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember their name
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August 09, 2024

I think the waiting room should be updated with more amenities. Miss the early morning doughnuts. More

by hennhackerss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name.
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August 09, 2024

Alex was very helpful and informative when it came to servicing my car. I appreciate the help. More

by JOSHMMARTINEZ88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Alfaro
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August 09, 2024

Faith, in service, was terrific! Saw that my car received a super cleaning, inside and out along with my 50k check up. More

by THEDESERTINBLOOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith in service
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August 09, 2024

They were quick and efficient. Crystal even mentioned that the techs found something I did not need which saved me money. More

by WILLIAMOVIATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
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August 09, 2024

They always take good care of me and my car. My advisor always gives good advice More

by dodahbolan
Recommend Dealer
Yes
Employees Worked With
Michael from bell honda
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