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Bell Honda
Phoenix, AZ
1,497 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,497 reviews
March 24, 2017
Tire purchase and installation Andrew Crush has been my service advisor for a couple of years, and he continues to deliver. If Honda had a "poster gentleman" it should be him. Andrew Crush has been my service advisor for a couple of years, and he continues to deliver. If Honda had a "poster gentleman" it should be him. More
by msdob122
Employees Worked With
Andrew Crush
March 23, 2017
Great service Codi was terrific. We needed a computer update. He was knowledgeable, polite, and very helpful. We will be back! Thanks for making it so easy. Codi was terrific. We needed a computer update. He was knowledgeable, polite, and very helpful. We will be back! Thanks for making it so easy. More
by lanele
Employees Worked With
Codi...
March 23, 2017
Bell Honda I just bought my new Honda Accord with them and Brian Latour was so helpful and am very pleased with all his help when I asked all rhese questions. T I just bought my new Honda Accord with them and Brian Latour was so helpful and am very pleased with all his help when I asked all rhese questions. The Finance person was also so helpful. I was there a long time but everything got worked out ok. I totally recommend Bell Honda and Brian Latour! More
by sgranito01
Employees Worked With
Brian Latour, Matt Barry
March 20, 2017
Employees i dealt with today, 3/20/2017 Excellent service and guidance from Quatarius in service Dept, really terrific, tall blond JJ in sales area, really terrific, Austin, really terrific Excellent service and guidance from Quatarius in service Dept, really terrific, tall blond JJ in sales area, really terrific, Austin, really terrific and Brandon, really terrific They are definitely assets to r Company. Explained everything fully, Would definitely recommend all of them. Not fair, to say which one u would deal with the most. Hope they all get raises. Came in for service, walked out with one of r promotions.. More
by lenkull
Employees Worked With
Quatarius, tall blone gentlemen JJ, Brandon Latour, Austin Stone
March 18, 2017
Andrew Crush is best service provider Andrew Crush is my service Advisor and he takes care of my needs and provides great service at all the time. I appreciate for all his assistance. Andrew Crush is my service Advisor and he takes care of my needs and provides great service at all the time. I appreciate for all his assistance. More
by SM25462
Employees Worked With
Andrew Crush
March 16, 2017
Damaged my car and refuse to take reponsisibilty! I STRONGLY CAUTION AGAINST GETTING YOUR CAR SERVICED HERE!! I brought my car in to replace the coolant lines. They placed a clamp that was too small! I STRONGLY CAUTION AGAINST GETTING YOUR CAR SERVICED HERE!! I brought my car in to replace the coolant lines. They placed a clamp that was too small! on the lower coolant hose that is attached to the radiator. A month or so later, while on the highway, this hose detached from my radiator completely and all of my coolant came out of my vehicle causing my car to get dangerously hot. I pulled over as soon as I could, called for a tow truck, and waited a couple hours alone in a bad part of town, where a gentlemen took it upon himself to wait with me. When I got it home, my uncle looked underneath it and spotted the issue immediately. We tried to put on the old clamp discovering IT WAS TOO SMALL!! Got a new clamp, put it on, and put coolant back in. I called Honda who directed me to a manger, Mark Phillips, I was hoping that they would offer me a partial refund for the damage that they could have caused, my time that was wasted due to their oversight OF A CLAMP, and the distress that they caused me! I was a free oil change by the very generous Mark Phillips. I told them that I did not want them working on my car again. Asked if they could write me a check in the amount of the oil change.....THEY WOULDN'T EVEN DO THAT!!! I was going to leave it at that. But a couple weeks after all this, a couple days ago, my engine again got dangerously hot, WITH MY FRIENDS IN THE CAR THIS TIME!! Popped the hood checked coolant. All good. Heard a sizzling sound. Underneath my radiator cap, coolant was sizzling out of a crack in my radiator! Broke down and took it back to Honda. Explained the whole situation. Got directed to Mark Phillips again. AND AGAIN! NO APOLOGY, NOTHING!! FLAT OUT REFUSES TO ADMIT THAT THE FAULTY WORK THAT WAS DONE ON MY CAR COULD HAVE HAD ANYTHING TO DO WITH MY RADIATOR!! I am going to keep trying to talk to whomever I can. I trusted that as a professional dealership they would do professional work. I felt good and had faith that my car was fixed. THEY HAVE CAUSED ME MORE DISTRESS AND STRESS THAN I CAN SAY!! You are a paycheck. If you take your car here just keep that in mind. You are nothing but incoming profit. More
by emma4grace
Employees Worked With
Mark Phillips
March 01, 2017
Andrew crush was very helpful I brought my vehicle in to bell Honda for just routine maintenance and answer crush was my service advisor. He was very helpful, kind, and knowledgeab I brought my vehicle in to bell Honda for just routine maintenance and answer crush was my service advisor. He was very helpful, kind, and knowledgeable about my vehicle. I highly recommend them More
by Marcorodd007
Employees Worked With
Andrew Crush
February 28, 2017
Had work done on my civic top notch Ask for Bryan Stevens in service. Very professional and quick service. He was very knowledgeable as well! I had a issue with my car that nobody else c Ask for Bryan Stevens in service. Very professional and quick service. He was very knowledgeable as well! I had a issue with my car that nobody else could figure out. Bryan knew right away. He replaced a strut and all better. More
by Porter
Employees Worked With
Bryan Stevens
February 25, 2017
Best service advisor and dealership! This is the best dealership I've ever worked with. I've been coming here for seven years. Everyone is always professional, friendly, and polite. Geor This is the best dealership I've ever worked with. I've been coming here for seven years. Everyone is always professional, friendly, and polite. George is my service advisor. He takes time to explain things to my satisfaction, and makes realistic recommendations. He is both professional and personable. I'm confident that my car is in good hands with George. The waiting area is comfortable and accommodating. I'll never go anywhere else! More
by Sally B.
Employees Worked With
George Haselrig
