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Bell Honda
Phoenix, AZ
1,497 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,497 reviews
July 13, 2017
Great people, experience, and car!!! This was my first time financing a vehicle and it was an absolute breeze at Bell Honda! Jason Johnson and Brenden Dearie took the best care of us; the This was my first time financing a vehicle and it was an absolute breeze at Bell Honda! Jason Johnson and Brenden Dearie took the best care of us; they were professional&personable and made the whole car buying an experience totally enjoyable! Most people dread the day they have to purchase a new car but these guys make it so easy! They got me set-up with an amazing set of new wheels... and Brenden even shared his dinner with me! 😜 Thanks so much JJ, Brenden and the whole team at Bell Honda! More
by danette.buffalo
Employees Worked With
Jason Johnson, Brenden Dearie and Austin Stone, Austin Stone
July 10, 2017
TERRIBLE...UNTRUSTWORTHY DON'T GO TO THIS DEALERSHIP...I highly suspect that they switched the tires on the used Accord I purchased. Also, my identity has been stolen and used DON'T GO TO THIS DEALERSHIP...I highly suspect that they switched the tires on the used Accord I purchased. Also, my identity has been stolen and used to open credit accounts at Home Depot. This dealership is the only place that I have given a photo ID and my SSN. CROOKED!!!! More
by UNHAPPY
Employees Worked With
Brandon Latour
July 01, 2017
Great Experience Thanks so much to George Haserling for the expert service I always receive and to Camille Volcy for the easiest buying process ever! You are both wond Thanks so much to George Haserling for the expert service I always receive and to Camille Volcy for the easiest buying process ever! You are both wonderful to work with. More
by Jedigirl
Employees Worked With
Camille Volcy, George Haselrig
June 29, 2017
3-peat A third, effortless sale with Bell Honda! I was definitely not ready to say goodbye to my Civic, but the insurance company had a different agenda! I s A third, effortless sale with Bell Honda! I was definitely not ready to say goodbye to my Civic, but the insurance company had a different agenda! I stopped by Honda on Monday, June 19th to double check that my lease carried GAP. While there I ran into Angel Delgado, who sold my Civic to me. I explained to him what happened and he was extrememly empathetic. I also mentioned to him that I was interested in a new crossover that Toyota JUST came out with because I thought it looked “cool”. Angel then asked me if I ever checked out the Honda HRV. I had no idea what it was all about, but at the time I still had no idea what vehicle I was going to get or when that would even be possible. I got into the LX version and drove around with Donte who was very professional and kind. He did a fabulous job of giving me the low down on the vehicle. I absolutely loved driving it as it made me feel more confident as a driver……………………………..A week and a half and several texts and phone calls later, I went back into Honda and told Angel that I was ready to get the HRV. He was patient with me and my indecisveness and really took the time to make sure I was comfortable with what I wanted to do. I eventually decided on my own that I no longer wanted the LX and that I instead wanted to go with the HRV EX and even get an entirely new color than what I initially thought out. Again, Angel was extremely patient and did not pressure me at all. He then took the time to explain all of the additional features that the EX had compared to the LX. Ramses was my finance guy and he was also nothing short of awesome. Angel then even went the extra mile to hand-wash my dirty license plate! Very impressed with this entire process and the team at Bell Honda! More
by Emmilyvictoria
Employees Worked With
Donte, Angel Delgado, Ramsey Margary
June 29, 2017
Timely and Prompt Service advisor was very helpful an timely, in fact he got things done so quick I just decided to wait for the vehicle instead of taking shuttle back Service advisor was very helpful an timely, in fact he got things done so quick I just decided to wait for the vehicle instead of taking shuttle back and forth home. More
by Raja008
Employees Worked With
Q Barrino
June 28, 2017
Awesome experience with my salesman Brent Harris was one of the most honest salesman I've ever dealt with I usually get a new car every 3 years. He listened and asked questions and wante Brent Harris was one of the most honest salesman I've ever dealt with I usually get a new car every 3 years. He listened and asked questions and wanted to make sure he answered all of my questions. I felt very comfortable and new I made the right decision. I will definitely recommend Brent to my friends More
by Aliput
Employees Worked With
Brent Harris
June 24, 2017
Great Customer Service I would strongly recommend these two guys for repeatedly great customer service experience Sales :Jason Johnson Service: Seth Gosch My husba I would strongly recommend these two guys for repeatedly great customer service experience Sales :Jason Johnson Service: Seth Gosch My husband and I have dealt with Jason Johnson three separate times on the sales side and he is very friendly and compassionate about the work he is doing. He always kept us in mind when we said we wanted to wait for something to come on the lot. He is informative, knowledgeable, kind, and a family man. We were excited to find something we liked. Thanks for all your hard work Jason! I have been greeted by Seth Gosch in service twice now and we will be asking for him next time! He is very friendly and sociable. Just saw him yesterday for an oil change and everything went smoothly. He noticed I had 5 chips in my window and he helped me get in touch with Logan from Arrowhead Glass to get it replaced for free (through insurance) while at work. Thanks for helping Seth and Logan! More
by Fallon
Employees Worked With
Jason Johnson, Seth Gosch
June 21, 2017
The most dishonest and big time liars.. Run away from them! I had the worst experience of my life with Brandon Latour the sales manager at Bell Honda and his assistant Aaron. They pursued me through all I had the worst experience of my life with Brandon Latour the sales manager at Bell Honda and his assistant Aaron. They pursued me through all mode of communication-call, email and text. I have the text trail which were exchanged with Brandon Latour and Aaron. I was very upfront with my offer and asked them if they are okay then only I will come to showroom for the test drive as it's phoenix Az and it was extreme heat weather advisory (121f). Brandon texted me 30min before I was starting and when we reached there we were told that the car was sold out 2 hours back. My friend called to double check and was told by other salesperson that car was still available. Brandon ill treated us and LIED to us by calling us to the showroom. Why to call someone if you don't want to sell them the car. I will never go to Bell Honda or any other Honda dealer. They are unethical and insensitive towards customers. More
by Phoenix girl
Employees Worked With
Aaron, Brandon Latour
June 21, 2017
BAD Service no customer service experience I went to bell honda on june 17th 2017 because i kept getting calls that they could lower my APR so i went I met Omar who was determined to traid in m I went to bell honda on june 17th 2017 because i kept getting calls that they could lower my APR so i went I met Omar who was determined to traid in my car no matter what it took. he told me i would have no payments for 2 months he said everything on my hrv would be transfered to my new car. than the guy trying to get the sale finalized told me my payments would only go up 15 because i couldnt afford more than that i was struggling with what i had. than the finance person jake did all the paper work and at the end i found out my payment went to 500 and my warrenty on my other vehicle they used that refund as down payment i was told it was going to transger to my new vehicle now i had to purchase a new warrenty my payments went up even more.. than when i was done there omar was rushing me to get everything out of my old vehicle and into my new vehicle. than he say come on lets hurry we need to go to your bank and get a check for 500 jake never mentioned that.. so i dated a check for jun 23rd. than realized that was wrong. i talk to jake on june 19th he said i could come back in and change it to aug 7th. i get there at 6pm and dont see him until 715pm and than informs me we cant change the date the check company told him know i asked him what the 500 was for he said down payment i said but you used my warrenty as dp he said idk. they dont help you all they care about is getting that sale and not how it can hurt someone and being a woman yea. oh my boyfriend had called up and talked to omar who also told him about changing the date was ok and he got pissed at my bf and hung up on him. Omar was in such a hurry to sell that car and get a commission he didnt care about the effects it had on someone else who yes i should have been more diligent in everything but i never ever ahreed to the 500. or my payments goingbto 500 as well. i will never ever ho back to bell honda i will go to peoria honda theyre nicevthere they dont rush you, lie to you, you know excatly what your getting anf for how much. i dont even know how much this car was or my mpg crazy xxxx ..i have to enter the employee and people i worked with but their not listed below so im just picking More
by Shaunalee Ann Brown
Employees Worked With
Omar sales , jake finance, Ryan Finkel
June 16, 2017
Seth is wonderful I have had a couple of different people help me at Bell Honda and they have all been good, but Seth was amazing. He was funny and kept me informed. He I have had a couple of different people help me at Bell Honda and they have all been good, but Seth was amazing. He was funny and kept me informed. He's also cute, so that didn't hurt! More
by Ari Lopez
Employees Worked With
Seth G
