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Bell Honda
Phoenix, AZ
1,497 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,497 reviews
July 31, 2018
Amanda was great! My bf and I are new to Phoenix and in need of a new vehicle since our 06 civic had been acting up so we checked out Bell Honda and met Amanda and she My bf and I are new to Phoenix and in need of a new vehicle since our 06 civic had been acting up so we checked out Bell Honda and met Amanda and she totally helped us out! We were able to get into a brand new Accord EX! It was a fun experience and Amanda and everyone there made it very easy and hassle free! More
by Heather f
Employees Worked With
Amanda delledonne
July 31, 2018
Awesome service Thank you Bell Honda! I was referred to Amanda at Bell Honda by a friend who has bought 3 cars from her and i had the great experience she told me I Thank you Bell Honda! I was referred to Amanda at Bell Honda by a friend who has bought 3 cars from her and i had the great experience she told me I would! More
by Cassie J
Employees Worked With
Amanda
July 29, 2018
Very bad experience If I could have given a negative rating for this dealer. I am a die hard Honda fan. All my cars are Honda. In 2016 I bought a Honda crv from this deal If I could have given a negative rating for this dealer. I am a die hard Honda fan. All my cars are Honda. In 2016 I bought a Honda crv from this dealership trading a 2006 Pontiac. I had an excellent experience dealing with the sales manager, she gave me a great deal. Today I again went there to buy a Honda odyssey. The sales person "Mickey" behaved so badly with my husband and me. He made us sit for 2.5 hours in spite of my telling that my 2 year old baby was hungry. Still we waited for the final price. He talked very rudely and did not give us a proper price sheet, not even the value of the trade in. He was not even looking at me when I was talking to him and scribbling something on paper. He was not letting us speak what we wanted. When I said I will complain to customer service he said you can do whatever you want. This is not a service we expect from Honda. And I am very disappointed. More
by Amrita
Employees Worked With
Micky Sherrill
July 24, 2018
“Yo Adrienne” He was an ultimate pro at what he does. He took care to address my concerns and insuring the vehicle I selected was to my standards. He was an ultimate pro at what he does. He took care to address my concerns and insuring the vehicle I selected was to my standards. More
by Jamestenn77
Employees Worked With
Robert Jones, Adrian Pasqualini
July 24, 2018
Great experience I have spent most of my career working in sales and finance and have recently changed careers, so needless to say I was eager and prepared for anythin I have spent most of my career working in sales and finance and have recently changed careers, so needless to say I was eager and prepared for anything and everything they might try lol however I was pleasantly surprised that the whole time everyone at Bell Honda was amazing! My wife and I wanted a specific used vehicle that only Bell Honda had and that’s why I had to forgo my previous dealership group and do business with Bell which at first I was a little hesitant to do. After the sale there was a service issue that was quickly and I mean quickly resolved! I live close to an hour away and Brandon the GM of the store along with Adrian our salesman didn’t hesitate to have the vehicle towed and brought back to me without once asking me to re arrange my schedule. Very positive experience and I would suggest anyone looking for a new or used car to ask for Adrian! More
by Tm9803
Employees Worked With
Other Employees :
Brandon Latour, Rodrigo Amezcua, Adrian Pasqualini
July 23, 2018
Only one reason not to go there- You'll get cheated! We had the worst experience purchasing a car with Bell Honda, considering they completely cheated us. My fiancé and I came in to purchase a car for hi We had the worst experience purchasing a car with Bell Honda, considering they completely cheated us. My fiancé and I came in to purchase a car for him, and we decided to buy it under my name because to my credit score showed higher than his. The salesman and his manager offered me 1.9% interest for 72 months, where we clearly saw it on the paper. Then we went to sign the contract, they proceeded to push GAP insurance on us, which we declined due to it’s high cost $100/month. The finance manager then walked in, took the contact away and said he will be back. He returned, stating that he has a better deal, that he will give us GAP for $24/month, with the monthly payment ending in $478, which only sounded good compared to the price with $100 GAP insurance. We gladly accepted this “generous offer,” signed, and left with the car. Only after several months did we realize that the finance manager swapped the contract from 1.9% to 5.5% interest. We were furious! We went back to the dealership & recorded the salesman & sales manager. Both confirmed that I was qualified for 1.9% interest, and in fact they both thought we purchased the car at that rate. When we confronted the finance manager, he stated he wouldn’t have made money off us if he gave us the 1.9%. NEVER, EVER BUY A CAR FROM BELL HONDA!!! More
by mila24
July 20, 2018
Q is always great to work with! Every time I am at Bell Honda, I look forward to working with Q. He is professional, friendly, and always extremely efficient. He definitely goes out Every time I am at Bell Honda, I look forward to working with Q. He is professional, friendly, and always extremely efficient. He definitely goes out of his way to make sure his customers are well taken care of. I am so impressed by his customer service and communication skills. I would recommend Q to all of my friends and family members because I know he would take great care of them! More
by eliezat
Employees Worked With
Q Barrino
July 19, 2018
Satisfied and will deal and will return. Satisfied and will deal with Jason Teel on our next purchase for our 2nd grandson. We also plan to see him when we purchase a CRV, in the very near fu Satisfied and will deal with Jason Teel on our next purchase for our 2nd grandson. We also plan to see him when we purchase a CRV, in the very near future. He will definitely, get the first opportunity to accommodate us. Ramses Margary was also very helpful in concluding our deal, and gave much information on extended auto warranties, which we purchased. Also want to give compliments to Brandon, Assistant Manager, Jordon, Sales/Finance Department, Robert Garcia, Internet Sales Manager. Everyone, and especially Jason Teel, were very helpful, patient, and took the time to address any questions that we had at the point of sale, and after the sale. And more importantly, made the sale happen by meeting our needs. More
by ARCHIE
Employees Worked With
Jason Teel, Brandon Latour, Ramsey Margary, Robert Garcia, Jordan Poss
July 18, 2018
Excellent experience!! Adrian was amazing to work with and went the extra mile to make sure we could make a deal happen. He knew the different car features very well and was Adrian was amazing to work with and went the extra mile to make sure we could make a deal happen. He knew the different car features very well and was able to get us comfortable with the newer technology on these. By far the best car dealership experience we’ve had! More
by Hooleygirl03
Employees Worked With
Adrian Pasqualini
July 17, 2018
Exceptional Salesmanship Adrian was exceptional at pointing out the differences between various model's features.. He was patient and positive in answering our many questions Adrian was exceptional at pointing out the differences between various model's features.. He was patient and positive in answering our many questions. I feel he did an honest work up with the numbers and explained our various options to meet our budget. More
by Satisfied Customer
Employees Worked With
Robert Jones, Ramsey Margary, Adrian Pasqualini
