Bell Honda
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Has soon I pulled up I was greeted n with a friendly service team. I didn’t even stay long do the fast n reliable team Honda 😁I want tooo thank Michael soukup for outstanding job of being a Honda famil service team. I didn’t even stay long do the fast n reliable team Honda 😁I want tooo thank Michael soukup for outstanding job of being a Honda family employee I luv this place n the car where I. Bought it.. bell honda does appercate there customer n treats them with open arms... idk know wat other people say about u guys, but ur on my “A” list💀 More
Daniel was able to quickly show me options and explain in great detail what each car had to offer that would both benefit me and fit my budget. great detail what each car had to offer that would both benefit me and fit my budget. More
A dealer worth going to We had a great experience buying our car. We walked out feeling that we received a honest sale,and we felt we payed a good price. We had a great experience buying our car. We walked out feeling that we received a honest sale,and we felt we payed a good price. More
Thank you for helping me get a good deal on a great car! Thank you to Robert Garcia and Amanda Delle Donne with Bell Honda for working with me to get a great deal for a new car for my family. We are very hap Thank you to Robert Garcia and Amanda Delle Donne with Bell Honda for working with me to get a great deal for a new car for my family. We are very happy with our new car. They were both very nice and I recommend anyone looking to buy a car to reach out to these two and they will help you out. They were a big help to us. In fact, everyone we talked with at the dealership was very nice and helpful with us transitioning us to our new car. Amanda Delle Donne patiently and very kindly went over every feature and option in the car. Mike in finance was very nice and a big star wars fan like me. Angel was really nice too in finance. Appreciate the help everyone! More
This covid pandemic and people haveing real life struggles. The salesmen preach we are trying to help. Just want to make a deal. Put money in their pocket. Compassion and sympathy for this horrible struggles. The salesmen preach we are trying to help. Just want to make a deal. Put money in their pocket. Compassion and sympathy for this horrible situation is what this world needs. A buyback on a lease. When your not working, no income and have a car you dont need. Would help in this situation. They wont loose anything. Will sell the car and be fine. I however will struggle and it will ruin my credit and break me financially. Do they care. NO, IF THEY CANT SELL YOU INTO MAKEING MONEY FOR THEM. SALES PICH,WE ARE HERE FOR YOU, WE WANT TO HELP, WE CARE. ALL OF IT BULL. THEY DONT CARE ABOUT ANYTHING BUT THE SELL. DONT FALL FOR IT !!!!! More
Great and honest We had a great buying experience. In fact I can say this was the best ever. Daniel was knowledgeable and answered all questions and walked us through We had a great buying experience. In fact I can say this was the best ever. Daniel was knowledgeable and answered all questions and walked us through explaining the cars features. We dealt with him once before and had a great experience. More
Great Buying Experience With Shawn Hicks Had a great car buying experience with Shawn Hicks. Shawn was very upfront with all the numbers and helped get us in the car we wanted without all th Had a great car buying experience with Shawn Hicks. Shawn was very upfront with all the numbers and helped get us in the car we wanted without all the extra stuff that most dealerships try to add on. I would highly recommend going to Shawn for your vehicle needs as he is knowledgeable and treated us more like family than just a dollar sign. More
would give them 0 stars. I cant speak about their new cars. But if there arent selling a new car beware. Between the sales director, sales general manager and service te you have to be careful that that cars. But if there arent selling a new car beware. Between the sales director, sales general manager and service te you have to be careful that that the information they give you is consistent. Just recently purchased a pre owned car. Got a secondary inspection the very next day only to find there are issues with car. The claim to do an inspection on every vehicle but they will never show you those results before you buy. Keep in mind AZ is a state with no cooling off period so once you drive it off the lot you have to keep unless they decide to rescind the deal. The MPP warranty they sell doesnt cover exisiting preexisting issues which you wont learn of until after gnanmet another inspection. Please please get another inspection before purchasing. I have purchased over 10 cars in my lifetime and have never felt such regret in a buying experience.. More
A/C warranty problems 5 times in 5 MONTHS! August 30, 2019 - took in vehicle because A/C was out September 6, 2019 - car was returned with the compressor, clutch set, and coil set replaced August 30, 2019 - took in vehicle because A/C was out September 6, 2019 - car was returned with the compressor, clutch set, and coil set replaced September 16, 2019 - car was taken in again for the A/C not working again September 24, 2019 - car was returned with a replaced compressor, hose, clutch set, and coil set November 30, 2019 - car was taken in again for similar A/C issues December 10, 2019 - car was returned with a new condenser, compressor, clutch set, coil set; at this time we spoke to the Service Manager, who told us that there were no problems with the A/C systems in the Honda Civics (which a Honda America case manager informed me that he should have known there were) and that our A/C was completely fixed and they had the best guy working on it December 10, 2019 - after picking up the car I drove it down the street when I noticed an audible rattling sound when the A/C was turned on and returned the vehicle immediately December 11, 2019 - the car was returned with replacement of a bracket December 12, 2019 - In the morning we noticed a neon green oil leaking from the compressor. I called Bell Honda's Customer Service Manager, where I told her of the new possible leak and that we would like out of the vehicle and we wanted to come down to work something out. We were told that Bell would be happy to work with us to make it right. We head down to Bell Honda to look at a different vehicle, we were told that we would be working with Heather but instead we had JJ and the Sales Manager, Brandon Latour, working with us. Instead of trying to make our situation right we were instead offered to buy a brand-new car with no deal. They offered us Kelly blue book for our trade-in vehicle, but the price of the vehicle we were interested in (stock number was checked) was listed lower on their website than the price that they offered us. We were told that the General Manager was involved and that was the best deal that they could give us. We walked out, feeling insulted. December 13, 2019 - took the car to Showcase Honda where they confirmed that a hose was leaking refrigerant and replaced it the same day Ultimately, Showcase was able to fix the problem and gave us a better deal on a 2019 Honda Civic Hatchback than Bell was willing to offer on a 2019 Civic Sedan LX. This review is limited solely to the facts and does not include the bad service and insulting behavior by many of their employees. More