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Bell Honda

Phoenix, AZ

4.4
1,498 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 1,498 reviews

September 24, 2021

Please let me tell you that I was so worried about going to a dealer Well after meeting JJ worries just faded away He was friendly and helpful He treated my with respect and never once did I feel preasured More

by Moniqueblizzard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy in finance GREAT PERSON , Jason Johnson
Sep 27, 2021 -

Bell Honda responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

September 15, 2021

JJ was incredibly helpful and assistive both in knowledge of the vehicles of my interest and ensuring I could get the best deal possible. More

by Kevin Y
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Johnson
Sep 16, 2021 -

Bell Honda responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us, Kevin!

September 14, 2021

Jason was friendly and knowledgeable. The dealership was clean and organized. The overall car buying experience was as quick as could be and enjoyable. More

by ac39680
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Johnson
Sep 16, 2021 -

Bell Honda responded

Thank you for your positive review!

September 14, 2021

Jason Johnson (JJ ) was very courteous and patent with me as I took much of his time. He was thoughtful about what I could and could not afford and worked hard to make buying a new car work for me. I app More

by Lori Powers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Johnson
Sep 15, 2021 -

Bell Honda responded

Lori, thank you for your positive feedback!

September 12, 2021

I was very pleased with the service at Bell Honda. I was working with Fred whom made the process fast and easy. With his help we were able to leave with our new family car. I would recommend Fred to friends More

by c_saenz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Macias
Sep 13, 2021 -

Bell Honda responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

September 11, 2021

JJ and Bell Honda made it really easy for me to upgrade to a new car when my old car had transmission trouble and died More

by Todd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Delgado, Jason Johnson
Sep 13, 2021 -

Bell Honda responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us, Todd!

September 11, 2021

This dealership is very friendly, clean, and professional. Fred was very helpful. Definitely would recommend to anyone looking to buy a new or used car. More

by Nelson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Mendivil, Fred Macias
Sep 13, 2021 -

Bell Honda responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for, Nelson!

September 10, 2021

Had such a great experience at bell Honda Fred was very helpful throughout the process and made sure I got everything I needed for my dream car! Everyone made me feel very comfortable and helped answer all More

by Brydefalco8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Jones, Fred Macias
Sep 13, 2021 -

Bell Honda responded

Thank you for your positive review!

August 20, 2021

bought a new used vehicle. with in two days of having it the battery died and left me stranded. i called for assistance from Bell Honda, they said i was on my own. they left me stranded More

by ericdesantiago7
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dion Medlen, Rodrigo Amezcua, Robert Garcia, Ross Erler
Sep 07, 2021 -

Bell Honda responded

Eric, we are disappointed that you are not satisfied with your experience at our dealership. You bought your 2016 Ford Fusion from us in August, at this time we informed you we did not offer road side assistance. When you called over the weekend we did offer to reimburse you for the roadside service but you declined our offer. If you have any further comments please contact Luis Becerra, our General Sales Manager, at 602-792-3579.

August 19, 2021

Had a warranty issue and Luis in management personally reached out to me to make sure it was resolved. It finally did and I went from very upset customer to happy thanks to Luis's efforts! More

by Chip
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Becerra, Heather Donenko, Rodrigo Amezcua
Sep 03, 2021 -

Bell Honda responded

Chip, thank you for letting us know about this change in experience. We are so glad we were able to rectify the situation. We hope to see you again in the future!

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