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Bell Honda
Phoenix, AZ
1,499 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,499 reviews
January 04, 2022
I did lease buyout for my Honda 2020 pilot. I paid $3000 extra to have the car Honda Certified. I got my vehicle back with maintenance sign on and no alignment performed. I was told by service adviser David extra to have the car Honda Certified. I got my vehicle back with maintenance sign on and no alignment performed. I was told by service adviser David Arenas that it is my responsibility as per sales department. I was explicitly told at the time of lease buyout 30K maintenance and alignment will be performed. On top I tried calling them several times to try to reach my salesperson Moreno JR. Chad and Sales Manager Amezcua Rodrigo. I was told several times by Toni that they will call back but it seems they just vanished at least for me after the lease buyout. I am still trying to get hold of someone, very least a courtesy call with an explanation. I wish I would have travelled couple more miles to go to Arrowhead Honda instead. I will reach out to Honda corporation as well because I went to this dealership only because of reputation of Honda. More
by aliaawan
Employees Worked With
Toni Maloney
December 08, 2021
I could write a novel but won’t . I am in the military I could write a novel but won’t . I am in the military and deployed overseas . Home in a couple weeks . My wife and I dealt with Natasha Yousif an I could write a novel but won’t . I am in the military and deployed overseas . Home in a couple weeks . My wife and I dealt with Natasha Yousif and Adrian Pasqualani. They were great, professional and did everything they could to accommodate my wife and I while I am deployed. I tried to work with many other dealerships but most would not deal with me unless it was in person . We bought a beautiful Honda Accord Touring 2.0T. Thank you Adrian and Natasha More
by centurionoc
Employees Worked With
Natasha Yousif , Adrian Pasqualini
November 19, 2021
Jason Johnson aka "JJ" was the BEST salesman I have ever worked with. He went above and beyond without any hassle. Told him I was a buyer from Kansas, serious about a used car they had advertised there at worked with. He went above and beyond without any hassle. Told him I was a buyer from Kansas, serious about a used car they had advertised there at Bell Honda. JJ put a sold sign in the car and the keys in his desk. I made my flight arrangements to Phoenix and he picked me up curbside (AWESOME CUSTOMER SERVICE) . Made it to Bell Honda by 11:30 and rang the SOLD BELL by 2:30. Car was as expected with the carfax report provided. Did all the paperwork work with JJ-sales, Rodrigo-desk manager, Josh-finance, and Jake-finance manager. They also did a GREAT JOB paying attention to detail with me being an out of State buyer. The next morning I made the 17hr 45min. trip back to Kansas, nonstop (car performed as expected). Hands down would do business again with this dealer and the TEAM. JJ say Hi to Rebecca for me. VERY Satisfied Customer from Kansas!!! More
by BIG8JAVCHAMP
November 13, 2021
Jason was really great to work with! He obviously loves his job. He is very enthusiastic about sincerely wanting to work with and help his customers through the process. He absolutely adds joy and exciteme his job. He is very enthusiastic about sincerely wanting to work with and help his customers through the process. He absolutely adds joy and excitement and it helps us as the customer feel the same way, as it should in getting a new vehicle! More
by skramclan
Employees Worked With
Troy Rauch, Jason Johnson
November 09, 2021
Bell Honda and Jason "JJ" Johnson, our sales rep, did a fantastic job getting us a new 2021 Honda CRV when I was initially turned down for credit. He's been in the biz for a long time and knew how to make fantastic job getting us a new 2021 Honda CRV when I was initially turned down for credit. He's been in the biz for a long time and knew how to make the deal happen anyway. If you are looking for a new car. I would recommend him highly. More
by azjeff7772
Employees Worked With
Jason Johnson
November 09, 2021
If it weren't for JJI feel like I wouldn't even have my car because of him I'm driving a 2021 Honda Civic hes the only car dealer that's never lied to me and did exactly what he said he was gonna do he wen car because of him I'm driving a 2021 Honda Civic hes the only car dealer that's never lied to me and did exactly what he said he was gonna do he went above and beyond then beyond even bought me lunch picked me up from my home made sure that I got the things taken care of I needed to I needed to I spent about 4 hours with him that day and then I drove home in my brand new car As far as I'm concerned Jason Johnson is the best car salesman bell Honda has More
by Tina
Employees Worked With
Camille Volcy, Q Barrino, Heather Donenko, Troy Rauch, Jason Johnson, Adrian Pasqualini, Toni Maloney, Abraham Mendivil, Fred Macias
