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Bell Honda

Phoenix, AZ

4.4
1,499 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 1,499 reviews

April 22, 2022

They were very helpful and tried to get into a car even with the car shortage. Jason was very eager to make a sale , but I am still waiting for my coupon for a free oil change that he promised me. The pr More

by hslts330
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Jones, Jason Johnson
Apr 25, 2022 -

Bell Honda responded

Great you hear you had a good experience, congrats on the new vehicle!

April 16, 2022

Jj is up front and to the point. He works hard to make sure you feel valued. Which is why this is the second time my family has bought from him. More

by Shannonah2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Johnson
April 11, 2022

It was an easy experience with minimal hassle. Jason was there as soon as we pulled in the lot. More

by gameworldloser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Johnson
Apr 15, 2022 -

Bell Honda responded

Thank you for your positive review!

April 10, 2022

JJ was a great salesperson. He took all the time we needed to make an educated decision about our vehicle purchase. More

by brians
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Johnson
Apr 11, 2022 -

Bell Honda responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

April 08, 2022

Bell Honda has never failed to deliver. Todays car buying experience was by far the best. The majority of the sale was conducted over the phone in about 20 minutes. When I arrived to sign p More

by Jedigirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Emery, Jason Johnson
Apr 12, 2022 -

Bell Honda responded

Thanks for your review, and congratulations!

March 18, 2022

JJ was awesome! I will be recommend here him to my friends and family! Thank you a great car buying experience More

by Kristent1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Johnson
Mar 21, 2022 -

Bell Honda responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 14, 2022

Sold me a certified pre-owned Accord hybrid touring model and when I got it home in the light the rear bumper had been damaged and looks like they filled it in with white out. Also chrome molding sticking ou More

by lourounick
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Montufar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Bell Honda responded

Thank you for providing feedback on your experience, Lou. We are always looking for ways to improve and customer reviews help us do that. We are disappointed to see that you were not satisfied with your experience here. We would like to speak with you to get some additional information so that we may properly address your situation. Please contact Luis Becerra, our General Sales Manager, at 602-792-3579 at your earliest convenience.

Apr 05, 2022 -

lourounick responded

Had contact with sales manager. Half price for repairs and take down bad but true reviews is unacceptable . The problem should be fixed before delivery and not tried to coverup. Disclosure is good business. You are just trying to get more money from me. If you want to improve your reviews. you need better customer service and return phone calls. Wish customer service was as good after you got my money .

February 14, 2022

I had my first bad experience with Bell Honda when I bought the car new. Recently the battery went dead. Not unexpected, the car is a 2016. When I replaced the battery, I've done it dozens of times ov More

by Charlotte's dad
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Did not get a name.
Mar 02, 2022 -

Bell Honda responded

We are so sorry to hear that you are not satisfied with your experience. Our team is dedicated to providing exceptional customer service, and we are sorry that you feel like we haven't been as dedicated to you as we should have been. However, we are unable to validate a review from an account using a screen-name, and cannot respond to your situation accordingly. At your earliest convenience, please reach out to Joel McWilliams, Service Manager at 480-376-7917.

January 26, 2022

JJ was so easy to work with, he was fair, honest, not pushy which made a big difference to me, returned calls when he said he would! Delivered my car the day he thought it would come in! Best car guy More

by liztrucksafety
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Jones, Jason Johnson
Jan 27, 2022 -

Bell Honda responded

Thank you for your positive feedback!

Jan 27, 2022 -

liztrucksafety responded

Seriously I hate buying cars and going thru the dickering process, JJ made it simple! No high pressure, seemless and easy. I’ll be back you have a customer for life

January 25, 2022

We loved dealing with JJ. Low pressure and extremely knowledgeable. I will recommend to my friends. We normally hate the new car buying process, but not this time. Thank you JJ More

by Buymazatlan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Johnson
Jan 26, 2022 -

Bell Honda responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

Jan 27, 2022 -

Buymazatlan responded

We have bought several new cars over the years and this was the best experience we have ever had. We appreciated the low pressure to the communication during the deliver process to the delivery of our car to our home. That’s right, they delivered the car to us which was an hour drive from their store. All we can say is thank you.

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