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Bell Honda
Phoenix, AZ
1,500 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,500 reviews
Verified Customer
June 14, 2024
I purchased a 2019 Honda Civic a few months back, the purchase process was difficult and made more challenging by your staff. I was repeatedly pressured to accept add-on costs for things that I did n purchase process was difficult and made more challenging by your staff. I was repeatedly pressured to accept add-on costs for things that I did not want. I felt that the staff was rude and not helpful. I made arrangements prior to my visit through my credit union for financing and Bell Honda provided incorrect information to them that almost resulted in my loan rate being raised. This was not helpful or welcome at all. Very poor customer service. Overall I would describe the process of dealing with your staff as a nightmare, I would absolutely not recommend anyone to buy fromp your dealership. More
by Honda Owner
Employees Worked With
Jafaro was the only helpful and friendly employee., Angel Delgado
June 13, 2024
Salesperson greeted us at the door as soon as we parked. They verified what we were interested in and brought a vehicle to the shaded area - important in our 105 degree heat. Both Ashley and Keith answered They verified what we were interested in and brought a vehicle to the shaded area - important in our 105 degree heat. Both Ashley and Keith answered all our questions about the vehicle. Negotiation and paperwork to buy was the easiest and fastest in our experience buying cars. Great dealership! More
by MARI22652
Employees Worked With
Ashley Finney-Nelson 5 star hands down
June 13, 2024
I had an excellent experience with all persons who assisted me during the process. No pressure, professional, and cordial. I highly recommend this dealership. assisted me during the process. No pressure, professional, and cordial. I highly recommend this dealership. More
by carl.rodrigues
Employees Worked With
Mason Diemert, Ulises Osuna, Peegee and the Manager whose name I don’t recall, but was not on the list.
June 13, 2024
Very quick to help complete two recalls, an oil change, and multi-point inspection. However, tried to upsell maintenance services that I had already done the week before. and multi-point inspection. However, tried to upsell maintenance services that I had already done the week before. More
by BDSABO
Employees Worked With
Brandon Reyes
June 13, 2024
My advisor Brandon Reyes was so polite and helpful. I had so many questions about my vehicles service history and he took the time to look things up and explain them to me. My oil change was done in th I had so many questions about my vehicles service history and he took the time to look things up and explain them to me. My oil change was done in the time he estimated and he walked me through the most important recommended maintenance and repairs they found for my Honda. More
by BAUTISTA.NDC
Employees Worked With
Brandon Reyes
June 13, 2024
I believe I was over charged on labor. I calledand asked to speak to the Service Manager. I was told he was not available and he would call me back. I have not heard from him. I calledand asked to speak to the Service Manager. I was told he was not available and he would call me back. I have not heard from him. More
by kylealford1
Employees Worked With
Brandon
