Bell Honda

Mechanic left push pins and bolts in the cup holder of my car after electrical repair. Was told by the service writer that they were not needed as new parts were ordered. About one to two weeks after picking car after electrical repair. Was told by the service writer that they were not needed as new parts were ordered. About one to two weeks after picking up the car I heard rattling in my trunk. I opened the trunk to find the plastic cover to the engine as well as an aluminum heat shield that were not reinstalled after the electrical repair. I left a phone message with the service writer expressing my displeasure with this unfinished repair job. Rather than taking the car back to the dealership I had my mechanic son install the heat ahold and engine cover. More

Always great. Never tries to sell me things I don't need. Helped me spruce up my headlights this time for a very reasonable cost! Never tries to sell me things I don't need. Helped me spruce up my headlights this time for a very reasonable cost! More

I told him about something's on the car that I had spoken with about and he had no idea what I was talking about. Then he didn't even bother to help me with it. Then he said said that my tires were low befor with about and he had no idea what I was talking about. Then he didn't even bother to help me with it. Then he said said that my tires were low before leaving the car for the oil change. Then when I came back the tires were still low. The guy didn't even the the bare minimum. Pretty lazy guy. I never want to work with him again. More

Didn't fix the problem after 3 visits. Went to another shop for fix. No more Went to another shop for fix. No more More

They don't give good prices and when you have other things they find that they say are bad they don't tell you the price to fix it until you get the bill things they find that they say are bad they don't tell you the price to fix it until you get the bill More

My experience at BELL Honda was not so great these couple of times. I have been there plenty of times the past 3 months. I purchased a new motor for my vehicle through them. When I got it back , my water pum of times. I have been there plenty of times the past 3 months. I purchased a new motor for my vehicle through them. When I got it back , my water pump went out and they replaced that when they replaced my new motor. So my car overheated, and I had to get it towed over there for them to tell me they will cover the water pump which they should Because it was a bad pump, not my fault but I did have to pay to get it towed there. I got my car back and it was jerking so I called them and told them and they said it was my timing belt because of the fluid that had got on it from the water pump. So I replaced my timing belt to fix the issue, because that's what they said it was. And I got my car back with the same problem not resolved . So I took my vehicle back to get an oil change and check out the jerking, we did a test drive. It didn't do it too much during the test drive, so I just got an oil change. I still continue to feel the jerking in my vehicle.When at a stop or a drive through or a red light so I took it back because the jerking is getting worse. and they said that my transmission fluid cap was off and my transmission. fluid was low. So that was causing the jerky, so they wanted me to pay for a transmission flush service.But I refused to do so.Because they have been the only ones under the hood of my vehicle and they just replaced my water pump.And I just did an oil change ,When I brought it back to be checked out . So the service advisor talked to the manager so they can cover the transmission flush fees because they were at fault, they had said they were in a rush and maybe forgot to do so . I got my car back and it is still jerking.Now they are saying it is jerking because of my transmission mount or bolt that holds my transmission . Which I don't think is the case at all. Please reach back out to me. More

Great communication, diagnosed problem effectively and fixed it Communication was excellent the whole process, issues with my vehicle were diagnosed quickly and fixed efficiently fixed it Communication was excellent the whole process, issues with my vehicle were diagnosed quickly and fixed efficiently More

I like Bell Honda for their sincere effort in fixing the issue keeping customer interest as a priority. Service coordinators are knowledgable and helpful. issue keeping customer interest as a priority. Service coordinators are knowledgable and helpful. More

Very professional and great communication. I appreciate the way I am kept up to date while my car is being serviced. I appreciate the way I am kept up to date while my car is being serviced. More

Seaira has been an incredible help during my time going to Bell Honda. She has gone the extra mile to answer my questions and solve any problems I have. The service area’s waiting room is clean and pleasan to Bell Honda. She has gone the extra mile to answer my questions and solve any problems I have. The service area’s waiting room is clean and pleasant, and the service is well done! More