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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.5
3,326 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 3,326 reviews

April 19, 2026

It was a great experience No pressure. Our 3rd CRV from them Everything when very smooth More

by OSTMAN43
Recommend Dealer
Yes
Employees Worked With
Amber Cuellar
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Apr 23, 2026 -

Bell Honda responded

We are delighted to hear about your wonderful experience with us. It means so much that you felt comfortable throughout the process without any sales pressure. Having you choose us for your third CRV purchase shows incredible trust in our team and services. We truly appreciate your continued loyalty to Bell Honda and are thrilled that everything went seamlessly for you once again. Your confidence in us for multiple vehicle purchases is exactly what we strive for with every customer.

April 19, 2026

It was a great experience No pressure. Our 3rd CRV from them Everything when very smooth More

by OSTMAN43
Recommend Dealer
Yes
Employees Worked With
Amber Cuellar
Report | Print
Apr 23, 2026 -

Bell Honda responded

We are delighted to hear about your wonderful experience with us. It means so much that you felt comfortable throughout the process without any sales pressure. Having you choose us for your third CRV purchase shows incredible trust in our team and services. We truly appreciate your continued loyalty to Bell Honda and are thrilled that everything went seamlessly for you once again. Your confidence in us for multiple vehicle purchases is exactly what we strive for with every customer.

April 19, 2026

Treats me with respect and honesty. Advisor is upfront with me if a recommendation arrises More

by Dennis.w53.dw
Recommend Dealer
Yes
Employees Worked With
Faith Williamson
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Apr 20, 2026 -

Bell Honda responded

We’re glad to hear the experience felt respectful and transparent throughout your visit. Our team aims to be clear and straightforward when discussing recommendations so guests can make informed decisions with confidence. Thank you for sharing your feedback—we appreciate the trust.

April 19, 2026

Efren was really nice and helped us lower our interest and gave us a newer car More

by thailyjaqueline123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efren
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Apr 20, 2026 -

Bell Honda responded

We’re grateful for the feedback and glad to hear the experience felt supportive and positive. Our team is committed to being attentive, professional, and focused on helping guests find options that fit their needs. Thank you for choosing us and for sharing your experience.

April 19, 2026

Thanks Took care of me immediately. Explained the charges and what was completed with clarity. I was impressed and I would like him to take care of me. More

by pmaallway
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Hansmeier
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Apr 20, 2026 -

Bell Honda responded

We’re glad to hear everything was handled promptly and explained clearly during your visit. Our team is committed to being responsive, transparent, and attentive so guests feel comfortable and informed throughout the process. Thank you for sharing your experience—we appreciate the opportunity to assist.

April 18, 2026

Bad customer service and communication. I've bought 7 cars in the past probably won't be buying my future car here. More

by Rachelmetz11
Recommend Dealer
No
Employees Worked With
Multiple people bad customer service
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Apr 23, 2026 -

Bell Honda responded

We are disappointed to hear about your experience, especially given your loyalty over multiple purchases. This is not the level of communication or service we strive to provide. We understand how important consistent and attentive support is throughout the process, and your feedback is taken seriously as we work to improve. We would appreciate the opportunity to speak with you directly and learn more about your experience. Please contact Zoey Pope, our Customer Relations Manager, at Zpope@vtaig.com for further assistance.

April 18, 2026

3 oil leaks not covered by warranty costing $1300 and breaks that squeak told nothing is wrong with them. More

by dianecnvr
Recommend Dealer
No
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Apr 23, 2026 -

Bell Honda responded

We are disappointed to hear about your experience, as this is not the level of clarity or support we strive to provide. We understand how frustrating it can be to encounter unexpected repair costs and unresolved concerns, especially regarding warranty coverage and vehicle performance. Your feedback regarding communication and inspection results is important, as we aim to ensure all findings are clearly explained and properly addressed. We would appreciate the opportunity to speak with you directly and review your visit in more detail. Please contact Leon Vasquez at LVasquez02@vtaig.com for further assistance.

April 18, 2026

I was helped quickly. Tanner did what was needed and was efficient. Car was clean. More

by cableditz
Recommend Dealer
Yes
Employees Worked With
Tanner
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Apr 20, 2026 -

Bell Honda responded

We’re glad to hear the visit went smoothly and that everything was handled efficiently. Our team aims to be responsive, detail‑oriented, and respectful of time while keeping vehicles clean and ready. Thank you for sharing your experience with us.

April 18, 2026

Check in at service center in okay but the service techs are a little messy when changing oil,leaving spilled oil over the engine More

by 12alomeli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2026 -

Bell Honda responded

We appreciate you taking the time to share your feedback. While we’re glad to hear the check-in process met expectations, we are disappointed to learn about the concerns with cleanliness during your service. This is not the level of care and attention to detail we strive to provide. Your feedback has been noted as we continue working to improve the overall quality of our service experience. We would appreciate the opportunity to address your concerns further. Please contact Leon Vasquez at LVasquez02@vtaig.com for further assistance.

April 18, 2026

Efficient, Friendly, Knowledgable Heman was efficient, Knowledgable and Friendly. He was very personable, and Erin was very nice too More

by CAGELESS38
Recommend Dealer
Yes
Employees Worked With
Heman Kue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heman Kue
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Apr 20, 2026 -

Bell Honda responded

We’re glad to hear the experience felt friendly, efficient, and informative throughout. Our team is committed to being personable and knowledgeable so every visit feels comfortable and well supported. Thank you for taking the time to share your positive feedback.

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