Bell Honda

We had a length conversation on phone with Jesse for a 2007 Honda odyssey that was advertised at 24336 online. We asked the jesse{sales manager} what other charges do they charge for the vehicle. He said 2007 Honda odyssey that was advertised at 24336 online. We asked the jesse{sales manager} what other charges do they charge for the vehicle. He said Quote + 12%{ for tax + doc fee + registration} . We insisted on him we will come there and buy it if he sells it for 23K{OTD ~26K}. His final words Yes were we can do better than that. When we went there he was not there in the first place and harvey assisted us. He came up with a ridiculous quote of 31K {which was approximately the same one of my friend paid on a new one for the same model. This one has 34K miles on it} . When we asked him that was not agreed on phone. He tried to dig our conversation from the records{ which they record by the way} he had no answers and came back and was saying that they paid 24700 for that car and cannot do anything less. What a ridiculous waste of time {it was an hour drive from my place} I blasted them for a while and would never do bussiness with them . Period More

Glenn was very responsive and had everything ready for us when we came in. He was very friendly and did not try up sell us or push us into a deal. I would buy another vehicle from him in the future. Glenn wa when we came in. He was very friendly and did not try up sell us or push us into a deal. I would buy another vehicle from him in the future. Glenn was very knowledgeable about the car and if features. More

customer service has been excellent. I am moving to AZ, and plan to fly in so all my dealings with Harvey have been by phone, email and mail. He has been extremely helpful and accomodative. He has been s and plan to fly in so all my dealings with Harvey have been by phone, email and mail. He has been extremely helpful and accomodative. He has been so friendly, I feel like I've known him for years and trust him. He sent us pictures of our car, checked on a remote starter for us, and provised to keep it clean until we arrive. Harvey actually plans to deliver our car to us at the airport. I couldn't be more happy with my experience with Bell. More

I had a great experience buying my new civic at Bell I had a great experience buying my new civic at Bell Honda. David Danisi in internet sales was outstanding. He was patient and understood my budget I had a great experience buying my new civic at Bell Honda. David Danisi in internet sales was outstanding. He was patient and understood my budget limitations. He worked out a deal for me I could not refuse. Everyone at Bell Honda was polite and helpful. Since there are 10 Hondas in my family and I recently moved to Phoenix,Bell Honda is my new Honda store. More

Where do I begin. I originally purchased a 2011 Accord with a trade-in back in January of 2011 at Bell Honda in Phoenix, AZ. While from test-drive to final completion of finance paper work it took 6 hour with a trade-in back in January of 2011 at Bell Honda in Phoenix, AZ. While from test-drive to final completion of finance paper work it took 6 hours (over 3 hours past their guarantee posted everywhere that all sales to service to financing is guranteed to beat the dealership competition by keeping folks less than 3 hours from start to finish), I actually had great service and sales. The guys were pleasant and professional enough, but humorously very stereotypical car salesman--cheesy, manipulative, and serously working over-time to be appear slick. Too funny! Two months later I have another vehicle I attempt to trade in for a 2011 CR-V EX which a family member was going to drive. Long and short, I'm contacted at work after one week of leaving my Nissan trade-in with Bell Honda and driving a wonderful 2011 CR-V. Their mood, manner of business, and service was horrendously comic, short-sighted, and ill-advised as well as supported with xx rhetoric. Needless to say, Bell Honda lost my service for any future vehicle with them. Due to their own screw-up in depositing my downpayment check on the original 2011 Accord purchase, that check bounced because it was not deposited when arranged for. It was then resubmitted by their own contracted CheckPoints company 1 1/2 months later unbeknownst to me! This sloppy work initiated by Tina Light (who, by the way, is Bell Honda's unresponsive and unapologetic accountant--LOL)led to Bell Honda not wanting to finance any other vehicles for me. They didn't even bother to find out that the 2011 Accord downpayment had been paid and cleared the bank! Once I had to curse them out and read them the riot act about their unprofessional conduct and service toward me, the finance department actually had the naive xxxxx to think that I would want to continue purchasing cars with them (albeit the financing would have to be another source other than Honda Finance). I simply used their own condescending behavior against them, smiled and said, "You're your own worst enemy in the car sales business. I may or may not have my new pre-approved auto loan from a credit union come your way." The finance manager then lit up, smiled and now politely and eagerly sought my business. Sorry Scott, Dale, Shawn, and Tina--not so much! More

Worst experiance ever !!! Bought many cars and have never meet liars and thieves like these people. Very Very high pressure sales ! People if you buy from here i feel for you in the end. Check your final sal meet liars and thieves like these people. Very Very high pressure sales ! People if you buy from here i feel for you in the end. Check your final sales receipt it wont be near the same as the one you agreed apon,it will have charges and services you werent even ask about and then when you finally do confront them they will tell you its just services that were rolled in and we do it to eveyone (like twice a year detailing to the tune of about 500 bucks that you were never ask about.)Also do not buy extended warrenties on used cars they will lie right to your face .And after it is purchsed they will tell you there sorry about the miss understanding but theres nothing they can do about it now.Example I bought a car with 70k miles and they offered a warrenty of one hundred thousand miles for 2,500 bucks. I said to the sales man and finance man you mean i will have a warrenty up to 170k miles and they both said yes. Good deal I thought . WRONG!!!!After I got the paper work it said will expire at 100k so i went to the manager and told him what went down and again WERE SORRY I WILL YELL AT THE SALES MAN AND FINANCE MAN ??? But again im out 2,500 more cash. So if you dont mind throwing your money away and hearing a bunch of lies buy from Bell. More

JESSE HOFFMAN IS THE GREATEST! He has been diligently and patiently been working with me for a few months. I JUST bought a new car in June of 2010 and HATED IT! I was pressured into a car at another dealersh patiently been working with me for a few months. I JUST bought a new car in June of 2010 and HATED IT! I was pressured into a car at another dealership and it was the worst experience ever. I was introduced to Jesse Hoffman at Bell Honda and he was just amazing. I have recommended him to my friends and family and know of many people that have also bought from him. He is a RARE find in the car sales world an an ASSET to Bell HONDA! I will continue to do business with Bell HONDA! More

Everyone at this dealer is very friendly. They make you feel welcome and try their hardest to find the exact car your looking for. They are all very willing to negotiate with you. Everyone here does above feel welcome and try their hardest to find the exact car your looking for. They are all very willing to negotiate with you. Everyone here does above and beyond. I would recommend this dealer to any and everyone. More

My experience at Bell Honda was a very pleasant one. I worked with Harvey Lerner who delivered exactly what I wanted. He was very easy and no game playing. Next was Frank Salerno in Financing who was just worked with Harvey Lerner who delivered exactly what I wanted. He was very easy and no game playing. Next was Frank Salerno in Financing who was just as wonderful. Thank you so much for making this such an easy process. More

These people are unethical swindlers for business men. They sat around for 3 weeks instead of trying their best to complete the financing for my trade in and lease. If you want a nice easy smooth transac They sat around for 3 weeks instead of trying their best to complete the financing for my trade in and lease. If you want a nice easy smooth transaction DO NOT come here! It took over a month for them to pay off my trade in vehicle, and get financing for my lease. Most of their sales people were completely rude with the exception of Scott Wyco and Justin Robertson who tried to help me through this disaster. More