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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.5
3,535 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 3,535 reviews

February 15, 2025

This used to be where I took both my Hondas. I haven’t been there in a while due to very poor service and customer service. I miss my old service advisors More

by AR159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall
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Feb 17, 2025 -

Bell Honda responded

We truly value the relationship we've built with you and understand how important a trusted service advisor can be. Our goal is to always provide top-tier service, and we appreciate your past loyalty to us. If you're open to giving us another opportunity, please feel free to reach out to Trish Viramontez at TViramontez@vtaig.com. S

February 14, 2025

In and out. ..super quick and super professional. I never mind coming here for service, always friendly. More

by badmgr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Feb 17, 2025 -

Bell Honda responded

Thanks! We're thrilled to hear you had a quick and professional experience with us. Our team works hard to create a friendly atmosphere, and your feedback means a lot. Looking forward to seeing you again soon!

February 14, 2025

We always get excellent service at Bell Honda. Chrystal Alvarez is our ‘go to’ gal for all our service needs! More

by Sylvia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Alvarez
Print
Feb 17, 2025 -

Bell Honda responded

Thank you, Sylvia! We’re thrilled to hear about your positive experiences with Chrystal. Our team strives to provide excellent service, and it’s great to know you feel well taken care of. We look forward to seeing you again at Bell Honda!

February 14, 2025

They really listen to all concerns and take note. Sometimes I wish I would get updates when I'm waiting for a long time. More

by LISAJHAMILTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Feb 17, 2025 -

Bell Honda responded

Thanks! We’re thrilled to hear you feel heard. We appreciate your feedback about updates during longer wait times and will work on improving that experience. Your insights help us enhance our service!

February 14, 2025

I went there to oil changes ago. The guy was rude to me didn’t care what I had to say. Told me it was gonna be over an hour for my oil change called me 10 minutes later and said come More

by RENATA-8111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Feb 17, 2025 -

Bell Honda responded

It’s concerning to hear that you felt dismissed and disrespected during your service appointment. Clear communication and attentive customer care are important to us, and we regret that you did not receive the level of service you expected. We would appreciate the opportunity to address your concerns further. Please reach out to Trish Viramontez at TViramontez@vtaig.com so we can discuss this in more detail.

February 13, 2025

Excellent service and attitude from all the specialists and technicians that took care of my car. More

by afinidad_tragedia0n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Feb 17, 2025 -

Bell Honda responded

Thanks! We're thrilled to hear you had a great experience with our team. Providing excellent service is our priority, and your feedback means a lot to us. We look forward to seeing you again!

February 13, 2025

This was the best dealership I have ever gone to to purchase a car. The staff and management were amazing. I was not pushed into buying anything and it was actually an enjoyable experience. I will reco More

by tiffanysharp28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Diemert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Griffin Spellicy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yusuff Olowoeshin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heman Kue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalal "AJ" Ahmadzai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Zamarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Grigg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Feb 17, 2025 -

Bell Honda responded

Tiffany, we’re thrilled to hear about your fantastic experience! Our team strives to make car shopping enjoyable and pressure-free. Thank you for your kind words and recommendations. We look forward to welcoming you back for your next purchase!

February 13, 2025

The service is almost always fantastic. This visit was great! They were friendly, quick, and communicative. More

by M_R_MCGEHEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Feb 17, 2025 -

Bell Honda responded

Thanks for the awesome feedback! We're thrilled to hear you had a fantastic experience. Our team works hard to provide friendly and efficient service, and it's great to know it made an impact. Looking forward to your next visit!

February 13, 2025

Bell Honda service center as a whole needs some work. Michael on the other hand is amazing. Michael gives great customer service, and goes above and beyond to make sure I'm taken care of every time I'm t More

by zoeyrae7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vu
Print
Feb 17, 2025 -

Bell Honda responded

Hi Zoey, thanks for your fantastic review! We're thrilled to hear that Michael provided you with exceptional service. Your feedback about Isaac is appreciated, and we’re committed to improving our team’s skills. Looking forward to seeing you at your next visit!

February 13, 2025

It was a great experience. They didn’t hassle to get a car. The customer experience was excellent. I had a kid that was 18 or 19z He was very sharp and he knew the details abou More

by BKIRSHENBAUM5656
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Zamarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Feb 17, 2025 -

Bell Honda responded

Thanks! We're thrilled to hear you had such a great experience. Our team takes pride in providing excellent service, and it's fantastic to know that your needs were met without hassle. We appreciate your feedback and look forward to serving you again!

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